Knowledge Operations Manager Jobs in Concord, NH

About Us:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

• Competitive salary and Bonus

• Paid vacation/holidays/sicktime-15 daysof vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities

• With outstandingresourcesEncouragingand collaborative team environment Dedication to safety through our Zero Harm policy

• Check us out: A Day in a Life at Johnson Controlshttps://youtu.be/pdZMNrDJviY

What you will do

Under general direction, the HVAC Install Manager manages the Branch delivery teams that include the Controls and Mechanical Installation teams. Assists management in revenue forecasting, billings, collections and resource planning. Assigns projects and ensures appropriate engineering, commissioning and mechanical resources are assigned to those projects. Ensures work performed is in compliance with state, local, federal, and legal requirements and operates with the highest of ethics. Ensures staff adheres to all safety standards. Develops and builds contractor, customer, consultant, and subcontractor relationships in the community.

How you will do it

• Manages the overall execution and performance of assigned Controls and Mechanical Installation delivery teams. Ensures Branch goals and objectives are met. Goals and objectives are aligned with Local Market Manager's and from a priority include SINC, cash flow, reducing equipment/project slippage, backlog growth, SG&A, productivity improvements, succession planning etc.
• Establishes goals and development plans for all direct reports. Evaluates employee performance and performs salary management. Drives asset management including cost control, billings, collections, and payables.
• Recruits Project Team Leaders, System Team Leaders, and Lead Systems Specialists with the appropriate skills and competencies to meet the needs of the Branch.
• Ensures that the estimating and engineering standards are utilized effectively.
• Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction.
• Assists the Local Market Manager in preparation of annual strategic and financial operating plan.
• Develops and builds contractor, customer, consultant, and subcontractor relationships in the community.
• Assists Project Team Leaders, System Team Leaders, Sales, Project Engineers, Lead Systems Specialists, and Equipment System Application Engineers in the review and interpretation of contract terms and conditions.
• Responsible for scheduling of installation projects and equipment backlog, including scheduling of want dates and ship dates.
• Coaches teams on the management of project risks, conflict resolution and establishment project recovery plans.
• Promotes the securing of change orders.
• Ensures compliance with the Safety Program for employees and subcontractors.
• Ensures compliance with state, local and Federal legal requirements and ensures that installation business is conducted with the highest ethical standards.

What we look for

Required:

• Bachelor's degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management or Architecture or equivalent HVAC Industry experience.
• Minimum of seven or more years of progressively more responsible project leadership experience in the Building Construction Industry.
• High-level competence in written and verbal communication.
• Ability to travel based upon geographical locations of assigned teams.

Preferred:

• Experience with MS Project and MS Tools
• Ability to manage multiple tasks.
• Ability to negotiate and deal with conflict resolution issues

HIRING SALARY RANGE: $112,000-150,000 (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This role offers a competitive Bonus plan that will take into account individual, group,and corporate performance. This position includes a competitive benefits package. Theposted salary range reflects the target compensation for this role. However, we recognizethat exceptional candidates may bring unique skills and experiences that exceed the typicalprofile. If you believe your background warrants consideration beyond the stated range, weencourage you to apply. To support an efficient and fair hiring process, we may usetechnology assisted tools, including artificial intelligence (AI), to help identify and evaluatecandidates. All hiring decisions are ultimately made by human reviewers. For details, pleasevisit the About Us tab on the Johnson Controls Careers site athttps://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.