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Knowledge Operations Management Jobs (NOW HIRING)

Ryder

operations management trainee

Glen Burnie, MD

Summary The Operations Management Trainee will support the shop management process and assist in ... Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced ...

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Knowledge Operations Management information

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$31K

$63.5K

$118.5K

How much do knowledge operations management jobs pay per year?

As of Jul 21, 2026, the average yearly pay for knowledge operations management in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Management vs Knowledge Management Specialist?

AspectKnowledge Operations ManagementKnowledge Management Specialist
Primary FocusOverseeing the organization, storage, and dissemination of knowledge assets across departmentsDeveloping and implementing strategies to capture, share, and utilize knowledge within an organization
ResponsibilitiesManaging knowledge systems, workflows, and operational processesCreating knowledge repositories, training staff, and promoting best practices
CredentialsOften requires certifications in knowledge management or information systemsTypically holds degrees or certifications in knowledge management or related fields
Work EnvironmentOperational settings, often within IT, HR, or organizational development teamsStrategic roles within knowledge or information management teams

Knowledge Operations Management focuses on the operational aspects of managing organizational knowledge, ensuring systems and processes run smoothly. In contrast, Knowledge Management Specialists concentrate on developing strategies and content to enhance knowledge sharing. Both roles are vital for effective knowledge utilization but differ in scope and responsibilities.

What is Knowledge Operations Management?

Knowledge Operations Management is a specialized field, particularly within the military, that focuses on organizing, managing, and disseminating information and knowledge within an organization. Professionals in this role are responsible for ensuring that accurate and relevant information is accessible to those who need it, often using digital systems and databases. This job can include tasks such as managing records, overseeing information security, training personnel on knowledge systems, and streamlining communication processes. In the Air Force, for example, Knowledge Operations Managers are critical to mission success by maintaining the flow of information and supporting decision-making with up-to-date data.

How does a Knowledge Operations Management professional typically collaborate with other departments within an organization?

Knowledge Operations Management professionals play a central role in facilitating communication and information flow across departments. They often work closely with IT, HR, and operational teams to develop and maintain knowledge databases, ensure that documentation is accurate and accessible, and train staff on best practices for knowledge sharing. Effective collaboration is essential, as these professionals must balance the needs of various teams while maintaining data integrity and confidentiality. Regular meetings, cross-functional projects, and feedback loops are common methods used to align knowledge management strategies with organizational goals.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need strong organizational skills, a firm grasp of information management principles, and often a background in business administration or information systems. Familiarity with knowledge management platforms, collaborative tools (like SharePoint or Confluence), and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Exceptional communication, analytical thinking, and change management abilities help individuals excel in facilitating knowledge sharing and process improvements. These skills are essential for ensuring that valuable organizational knowledge is efficiently captured, organized, and leveraged to support business goals.
More about Knowledge Operations Management jobs
What job categories do people searching Knowledge Operations Management jobs look for? The top searched job categories for Knowledge Operations Management jobs are:
Knowledge Operations Management jobs near you
Infographic showing various Knowledge Operations Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
operations management trainee

operations management trainee

Ryder

Glen Burnie, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Ryder rating

7.2

Company rating: 7.2 out of 10

Based on 510 frontline employees who took The Breakroom Quiz

183rd of 356 rated logistics

Job description

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.

Job Description:

Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.


Essential Functions

  • Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

  • Partner with Sales staff on customer calls for new business and increased customer satisfaction.

  • Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

  • Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

  • Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.


Additional Responsibilities

  • Relocation within the business unit at the conclusion of the training program is required.

  • Performs other duties as assigned.


Skills and Abilities

  • Detail oriented with excellent follow-up practices, Required.

  • Strong verbal and written communication skills , Required.

  • Instills commitment to organizational goals , Required.

  • Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.

  • Flexibility to operate and self-driven to excel in a fast-paced environment , Required.

  • Strong mechanical skills , Required.

  • Effective interpersonal skills Excellent influencing skills, Required.

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.

  • Ability to work independently and as a member of a team, Required.


Qualifications

  • Bachelor's Degree, Required.

  • 1 year or more in customer service with issues resolution experience, Preferred.

  • Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.

  • Basic understanding of Business Finance, controls and metrics Beginner, Required.

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Job Category

Operations and Support

Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

25.00

Maximum Pay Range:

25.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atcareers@ryder.comor800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.

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