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Knowledge Manager Jobs in Somerville, MA (NOW HIRING)

Mwe

Knowledge & Innovation Counsel

Boston, MA · On-site

This is a substantive, practice-embedded role built for a modern model of knowledge management in the age of AI. The KIC serves as the primary point of contact for one or more assigned practice ...

Equinox Fitness

Style Advisors, Seaport

Boston, MA

Maintain knowledge of all club and Shop services, programs and products OPERATIONAL EXCELLENCE: * Understands and upholds all loss prevention and inventory management policies on a consistent basis

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Knowledge Manager information

See Somerville, MA salary details

$47.5K

$94K

$134.2K

How much do knowledge manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for knowledge manager in Somerville, MA is $93,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $112,900.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Somerville, MA look for?

The top searched job categories for Knowledge Manager jobs in Somerville, MA are:

What cities near Somerville, MA are hiring for Knowledge Manager jobs?

Cities near Somerville, MA with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Somerville, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $93,980 per year, or $45.2 per hour.

Knowledge Management Specialist, Contractor

General Court of the Commonwealth of Massachusetts

Boston, MA

Full-time

Posted 25 days ago

Job description

The Department of Public Health (DPH) is seeking a dynamic individual to respond to staff SharePoint challenges, standardizing processes, and enhancing tools and resources for SharePoint, Teams, and OneDrive support, including the department-wide Intranet, called DPH InfoHub. 

This a contracted position and our selected candidate will support the DPH Technology Operations team.  It requires attention to detail, SharePoint development experience, and a customer service focus. The position may include other Microsoft support responsibilities as needed.


Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Administer the DPH InfoHub and the SharePoint pages for the Technology Operations team.

  • Assist with creating and maintaining SharePoint sites, Teams workspaces, channels, and file libraries.

  • Create and curate learning resources for SharePoint, Teams, OneDrive document management strategy and organization, and accessibility planning and testing.

  • Assist in the DPH migration from server-based shared drives to a cloud-based SharePoint document management platform.

  • Develop user guides, quick reference materials, FAQs, checklists, and training content.

  • Assist with document conversion, migration, formatting, cleanup, and organization.

  • Support accessibility readiness through checklists, training materials, and basic review workflows.

  • Create and maintain project spaces, document libraries, templates, and resource repositories.

  • Support staff education on file organization, collaboration tools, and accessibility practices.

  • Help maintain consistent project documentation, naming conventions, and knowledge-sharing resources.

  • Publish and share project management resources through appropriate collaboration platforms.

Preferred Qualifications:

  • Ability to interpret and explain technical language to non-technical audiences.

  • Experience in the development of SharePoint pages, and SharePoint Intranet administration.

  • Ability to write concisely, to express thoughts clearly, and to develop ideas in logical sequence.

  • Skilled in following written and oral instructions in a precise understandable manner.

  • Ability to adjust to varying or changing situations to meet emergency or changing program requirements.

  • Established high standards for accuracy and attention to detail.

  • Experience in managing content migration from a server to the cloud.

  • Experience using MS Power Automate for workflow automation.

  • Demonstrated ability to multi-task, work under pressure and perform a variety of tasks in a fast-paced, deadline driven environment.

  • Excellent interpersonal and communication skills with the aptitude to work independently and collaborate with multiple staff.

  • Proficiency with Microsoft Office applications including Excel, Word, Outlook, PowerPoint, and Teams.


Contract Period of Service:

Hire - 11-30-2027 - Contracts are renewable, subject to the Department approval, performance and allocation of funds.

Additional Contract Information:

  • Benefits are unavailable with the exception of sick leave accruals.
  • Contracts are renewable, subject to the Department approval, performance, and allocation of funds.
  • All employees will be paid on a biweekly basis and must have direct deposit.

Agency Mission:
The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth. 

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including inequities in chronic and infectious disease, substance abuse, violence, and preventable hospitalizations. 

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages, and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.
Learn more about our important work: https://www.mass.gov/orgs/department-of-public-health

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. 4

First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements: None.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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