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Knowledge Management Jobs in Somerville, MA (NOW HIRING)

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Knowledge Management information

See Somerville, MA salary details

$31.6K

$52.8K

$75.8K

How much do knowledge management jobs pay per year?

As of Aug 28, 2026, the average yearly pay for knowledge management in Somerville, MA is $52,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $52,900.00 per year, depending on experience, location, and employer.

What is knowledge management?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

What are the typical daily responsibilities of a knowledge management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

How to become a knowledge management professional?

To become a knowledge management professional, individuals typically need a bachelor's degree in information science, business, or a related field, along with experience in data management, information systems, or organizational processes. Developing skills in knowledge sharing tools, content management systems, and communication is essential, and certifications such as Certified Knowledge Manager (CKM) can enhance credibility. Gaining practical experience through internships or project work in organizational knowledge environments is also valuable.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing strategies for knowledge sharing.

What do knowledge management professionals do?

Knowledge management professionals organize, analyze, and maintain an organization's information and knowledge assets to improve efficiency and decision-making. They develop systems, implement tools like databases or content management software, and often require skills in information technology, communication, and data analysis. Their work supports knowledge sharing and organizational learning across teams.

What skills do you need for knowledge management?

Knowledge management professionals need strong communication, organizational, and analytical skills to effectively capture, organize, and share information. Proficiency with knowledge management tools, databases, and content management systems is also important, along with a good understanding of business processes and change management principles.

What cities near Somerville, MA are hiring for Knowledge Management jobs?

Cities near Somerville, MA with the most Knowledge Management job openings:

Knowledge Management jobs near you
Infographic showing various Knowledge Management job openings in Somerville, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $52,814 per year, or $25.4 per hour.

Knowledge Management Specialist - PAS

Boston, MA • On-site

InterSystems
See more jobs at InterSystemsexternal

Full-time

Re-posted 10 days ago

Job description

Job Summary:
InterSystems is a creative data technology provider delivering a unified foundation for next-generation applications. The Knowledge Management Specialist leverages strong clinical knowledge and product expertise to create documentation and engage with regional teams to ensure product adoption and improve user experience.
Responsibilities:
• Develop and maintain high-quality EHR product collateral for stakeholders including sales, implementation, support, training teams, and customers.
• Simplify complex product features into clear documentation, videos, diagrams, and other collateral.
• Collaborate with agile teams on design, usability, and workflow mapping to improve product experience.
• Provide guidance on system capabilities, configuration options, and best practices.
• Ensure accuracy and consistency of collateral by reviewing product updates and specifications.
• Create and deliver multimedia content for new releases and feature enhancements.
• Partner with regional teams to integrate best practices into training programs.
Qualifications:
Required:
• Practical operational experience in healthcare organizations (quality, safety, care management, care coordination, PAS, analytics, etc.)
• Background in EMR implementation, training, or product support.
• Strong understanding of healthcare workflows.
• Excellent communication skills with the ability to simplify complex concepts.
• Strong attention to detail, organizational skills, and ability to work both independently and collaboratively.
• Experience working in agile development environments.
• Proficiency with documentation and multimedia tools (e.g. Confluence, Camtasia).
• 3+ years of experience.
Preferred:
• Bachelor’s degree in Healthcare Administration, Clinical Informatics, Health IT, Communications, or a related field preferred.
• Additional certifications in EMR systems or healthcare IT documentation are a plus.
Company:
InterSystems is a vendor of software and technology for high-performance database management, integration, and health information systems. Founded in 1978, the company is headquartered in Cambridge, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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