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Knowledge Manager Jobs in Pepperell, MA (NOW HIRING)

Symbotic

Manager, Documentation

Wilmington, MA · On-site

In this role, you will build and govern a structured knowledge layer that deeply integrates with ... Lead & Coach: Manage and develop a high-performing team of technical writers and content ...

Symbotic

Manager, Documentation

Wilmington, MA · Hybrid

In this role, you will build and govern a structured knowledge layer that deeply integrates with ... Lead & Coach: Manage and develop a high-performing team of technical writers and content ...

Symbotic LLC

Manager, Documentation

Wilmington, MA · On-site

$125 - $171.60/hr

Customer Knowledge Experience & Self-Service: Optimize portals, partner cross-functionally to ... Lead & Coach: Manage and develop a high-performing team of technical writers and content ...

Symbotic

Manager, Documentation

Wilmington, MA · On-site

$125 - $171.60/hr

In this role, you will build and govern a structured knowledge layer that deeply integrates with ... Manage and develop a high-performing team of technical writers and content contributors.Elevate ...

Pizza Hut

General Manager

Merrimack, NH · On-site

Ensure All Teams Members Have the Tools and Knowledge Necessary for Success * Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community * Develop ...

Pizza Hut

General Manager

Nashua, NH · On-site

Ensure All Teams Members Have the Tools and Knowledge Necessary for Success * Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community * Develop ...

Pizza Hut

General Manager

Worcester, MA · On-site

Ensure All Teams Members Have the Tools and Knowledge Necessary for Success * Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community * Develop ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Pepperell, MA

Knowledge Manager information

See Pepperell, MA salary details

$44.7K

$88.5K

$126.4K

How much do knowledge manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for knowledge manager in Pepperell, MA is $88,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $106,400.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Pepperell, MA look for?

The top searched job categories for Knowledge Manager jobs in Pepperell, MA are:

What cities near Pepperell, MA are hiring for Knowledge Manager jobs?

Cities near Pepperell, MA with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Pepperell, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,501 per year, or $42.5 per hour.

Head of Strategy and Management Office, Global Clinical Development

Mass Digital Health

Waltham, MA • On-site

$232.50 - $335.83/hr

Other

Posted 17 days ago

Job description

Job title: Head of Strategy and Management Office, Global Clinical Development

  • Location: Swiftwater, PA, Waltham, MA

About the Job

As Head of Strategy and Management Office within our Global Clinical Development team, you'll lead the transformation of how we deliver our clinical portfolio and drive operational excellence across a global organization. Ready to get started?

In this pivotal leadership role, you'll act in a role akin to chief operating officer and problem-solver for Global Clinical Development, designing and delivering our transformation roadmap while optimizing our operating model. You'll shape our digital strategy, manage strategic external partnerships, and lead a team dedicated to increasing organizational effectiveness and engagement.

Join the engine of Sanofi’s mission — where deep immunoscience meets bold, AI-powered research. In R&D, you’ll drive breakthroughs that could turn the impossible into possible for millions.

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system — and innovative pipeline — enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main Responsibilities

  • Lead the design and delivery of our five-year transformation roadmap to optimize the Global Clinical Development operating model, increase organizational effectiveness, and enhance our ability to deliver the clinical portfolio at scale.
  • Develop and present business cases to Vaccine R&D Leadership and Executive Committee to support operational model changes, process simplification, and strategic investments.
  • Drive the digital strategy for the department by coordinating with functional leaders, Digital R&D, and cross-company digital teams to implement AI-powered tools, monitor progress, and foster cultural adoption across the organization.
  • Oversee budget and resource management deliverables and processes working closely with functional platform heads to ensure optimal resource allocation and coordination and working closely on our Hub strategy in India, Budapest and China.
  • Manage the departmental management office, including risk mitigation strategies, internal and regulatory audit readiness, training and onboarding programs, systems access, and communication strategy.
  • Lead a team of Strategic External Collaboration specialists to assess, implement, and manage high-impact partnerships with government agencies, healthcare organizations, and industry collaborators.
  • Develop and monitor departmental objectives and key results, track performance metrics, and implement initiatives to increase team engagement and effectiveness across a multicultural, global organization.

About You

Education & Experience

  • Bachelor's degree required; master's degree or equivalent in a relevant scientific, medical, or business field strongly preferred
  • 10+ years of progressive business experience in global pharmaceutical, biotech, consulting, or related field
  • 3+ years of people leadership experience
  • Proven track record leading transformation initiatives in global, multicultural scientific or R&D settings
  • Demonstrated ability to build and present compelling business cases to executive leadership
  • Experience managing multicultural global teams, budgets, and resources across multiple geographies preferred
  • Familiarity with clinical development operations and digital R&D — ability to credibly engage with scientific and technical stakeholders

Soft & Technical Skills

  • Exceptional problem-solving capability — comfortable operating in ambiguity and driving clarity
  • Strong project and program management discipline
  • Ability to lead through influence in complex matrix organizations without direct authority
  • Outstanding communication and storytelling skills — able to translate complex operational and scientific topics for diverse audiences including executive leadership
  • Collaborative, culturally agile, and energized by working across a global organization

Languages

  • Fluent English required; additional languages a plus

Travel

  • Up to 20% domestic and international

Why Choose Us

  • Bring the miracles of science to life alongside a supportive, future-focused team.
  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave
  • Be part of a pioneering biopharma company that engages patients early in drug development and uses their insights to design studies that reflect real-world needs.
  • Work at the forefront of drug discovery, harnessing cutting-edge AI, data, and digital platforms to push the boundaries of science.
  • Help improve the lives of millions of people globally by making drug development quicker and more effective.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

US and Puerto Rico Residents Only

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Aff… committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

North America Applicants Only

The salary range for this position is:

$232,500.00 - $335,833.33

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

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