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Knowledge Manager information

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$45.9K

$90.8K

$129.7K

How much do knowledge manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for knowledge manager in Wakefield, MA is $90,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $109,100.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What job categories do people searching Knowledge Manager jobs in Wakefield, MA look for? The top searched job categories for Knowledge Manager jobs in Wakefield, MA are:
What cities near Wakefield, MA are hiring for Knowledge Manager jobs? Cities near Wakefield, MA with the most Knowledge Manager job openings:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Wakefield, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,788 per year, or $43.6 per hour.

Oliver Wyman - Knowledge Manager, Aerospace & Defense - Americas

Marsh & McLennan Companies, Inc.

Boston, MA • On-site

Full-time

Medical, Retirement

Re-posted 11 days ago

Job description

Company:
Oliver Wyman
Description:
About Oliver Wyman
Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
About the role
Oliver Wyman is seeking a Knowledge Manager to support A&D for the Americas region, with a strong focus on the US market and related Private Capital work. A&D is a specialized sector within the Oliver Wyman consulting business, covering commercial aerospace, defense, space and government services with broad expertise across corporate growth, commercial strategy, transformation, operational effectiveness, and Private Capital-related work.
This is a business-facing Knowledge Management role for someone who can build trusted relationships with senior stakeholders, understand sector priorities, and turn project experience and intellectual capital into practical, reusable knowledge assets. The role requires strong ownership, proactivity, and the ability to drive initiatives from idea through execution and adoption.
The successful candidate will work closely with A&D leadership, Partners, Consultants, Knowledge Services colleagues, and related support functions. They will help shape and deliver the A&D knowledge agenda, strengthen knowledge capture and reuse, and advance practical AI-enabled ways of working across KM workflows.
The ideal candidate has a background in knowledge management, consulting or research, strong stakeholder management skills, and the ability to operate with structure, pace, and independence. Experience or strong interest in A&D and/or Private Capital is preferred.
Key Responsibilities
Knowledge strategy and stakeholder engagement
  • Build trusted relationships with A&D Americas and relevant Private Capital stakeholders
  • Translate business priorities into clear KM priorities, initiatives, and routines
  • Create a regular cadence with the team to identify needs, track progress, and ensure follow-through
  • Build internal networks to connect the team with the right experts, content, and support

Knowledge capture and content management
  • Capture and codify high-value knowledge from projects, proposals, and sector work
  • Develop and maintain reusable assets with the A&D team
  • Keep knowledge repositories structured, current, and easy to use
  • Embed core KM routines, including project closeout, content refresh, and knowledge tool usage
  • Promote reuse of knowledge assets across A&D Americas and relevant Private Capital work
  • Train consultants in proper use of knowledge tools and KM processes

Knowledge development and business activation
  • Drive A&D knowledge development initiatives from planning through execution
  • Identify knowledge gaps and work with the business to close them
  • Support business development and project delivery with targeted knowledge input

AI-enabled KM and adoption
  • Promote practical use of approved AI tools in KM workflows
  • Identify AI-enabled opportunities for knowledge capture, retrieval, synthesis, and reuse
  • Help test and scale AI use cases that improve access to knowledge and team efficiency
  • Encourage AI-fluent ways of working across the A&D knowledge agenda

Experience required
  • Bachelor's degree required
  • 3+ years' experience in knowledge management, consulting, research, or business development
  • Experience or strong interest in A&D and Private Capital preferred
  • Experience working with senior stakeholders and cross-functional teams
  • Strong PowerPoint and Excel skills
  • Experience using SharePoint, Teams, knowledge platforms, and AI tools preferred

Skills and attributes
  • Strong ownership mindset and ability to deliver end-to-end
  • Proactive, self-driven, and comfortable chasing input and decisions
  • Growth mindset, curiosity, and willingness to learn
  • AI-fluent and open to new ways of working
  • Strong stakeholder management and influencing skills
  • Able to build internal networks and navigate the organization effectively
  • Commercially minded and focused on practical business value
  • Structured, reliable, and detail-oriented
  • Ability to operate under pressure and tight deadlines, handling several tasks at one time
  • Ability to manage sensitive intelligence that is subject to US export control regulations

What success looks like
  • A&D Americas has a clear, active, and business-aligned knowledge agenda
  • Priority knowledge assets are captured, maintained, and reused
  • Stakeholders see KM as practical, responsive, and business-relevant
  • Knowledge initiatives move from plan to execution and adoption
  • AI-enabled KM use cases are identified, tested, and embedded where useful

Why join us?
  • Join a global, high-impact consulting firm with deep industry expertise, bold innovation, and a collaborative culture
  • Work closely with senior A&D Americas and Private Capital stakeholders on business-critical knowledge priorities
  • Help shape the knowledge agenda for a high-priority sector team in the Americas
  • Be part of a supportive, entrepreneurial team culture with opportunities to own initiatives end-to-end

This is a hybrid role that requires a presence in the office 3 days per week. There is no option to be fully remote.
The applicable base salary range for this role is $95,000 to $126,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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