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Knowledge Manager Jobs in Kyle, TX (NOW HIRING)

Sensi.AI

Head of Customer Support Operations

Austin, TX · On-site

$180 - $240/hr

Improve scalable processes for SLAs, prioritization, ticket categorization, QA, knowledge management, customer communications, and cross-functional handoffs.* Own the support operating cadence ...

Sensi.AI

Head of Customer Support Operations

Austin, TX · On-site +1

$132K/yr

Improve scalable processes for SLAs, prioritization, ticket categorization, QA, knowledge management, customer communications, and cross-functional handoffs. * Own the support operating cadence ...

Sensi.ai

Head of Customer Support Operations

Austin, TX · On-site

$132K/yr

Improve scalable processes for SLAs, prioritization, ticket categorization, QA, knowledge management, customer communications, and cross-functional handoffs. * Own the support operating cadence ...

Curative HR LLC

Sr. Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The ideal candidate has approximately 4+ years of progressive IT support experience, including hands-on ownership of help desk tooling, workflow automation, knowledge management, endpoint ...

Curative HR LLC

Sr. Help Desk Technician

Austin, TX

$19.75 - $26.75/hr

The ideal candidate has approximately 4+ years of progressive IT support experience, including hands-on ownership of help desk tooling, workflow automation, knowledge management, endpoint ...

ZRS Management

Property Manager

New Braunfels, TX · On-site

Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe ... Resman, etc. * Knowledge of business practices and principles * Ability to handle multiple projects ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Kyle, TX

Knowledge Manager information

See Kyle, TX salary details

$41.7K

$82.6K

$118K

How much do knowledge manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for knowledge manager in Kyle, TX is $82,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $99,300.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What job categories do people searching Knowledge Manager jobs in Kyle, TX look for? The top searched job categories for Knowledge Manager jobs in Kyle, TX are:
What cities near Kyle, TX are hiring for Knowledge Manager jobs? Cities near Kyle, TX with the most Knowledge Manager job openings:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Kyle, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,635 per year, or $39.7 per hour.

Principal Technical Project Manager

TTEC Digital

Austin, TX • Remote

$115K - $145K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

 
Join TTEC Digital's rapidly growing Google Practice, where we help organizations redefine customer engagement through AI-powered solutions built on Google Cloud, Gemini Enterprise CX, Vertex AI, Customer Engagement Suite (GECX), and Conversational AI technologies!
 
As a Principal Technical Project Manager, you will lead high-profile transformation programs that combine advanced AI capabilities with modern customer experience strategies. Working closely with executive stakeholders, architects, delivery teams, and Google alliance partners, you will drive the successful delivery of complex, multi-workstream initiatives that enable intelligent self-service, Agentic AI, contact center modernization, and enterprise-scale CX transformation. This role is ideal for a consulting lead who thrives at the intersection of technology, business strategy, and client success.
What you will be doing:
  • Lead overall implementation of medium-to-large projects, with team sizes varying from 3 to 30 people (TTEC staff, contractors, client resources, and vendors)
  • Manage the overall delivery relationship with clients
  • Frequent and direct contact with senior-level managers, directors, and executives to provide project status
  • Develop weekly status reports providing project progress updates on overall project health, risks and issues to client and account team
  • Develop financial reporting dashboards providing project financial status to the client
  • Identify and participate in implementing methods necessary to capture identified benefit metrics and business cases to support the project
  • Support project VP in reviewing invoices for accuracy
Skills and experience you will bring:
  • 7-10+ years of project/program management experience leading complex enterprise technology implementations within a consulting, professional services, or systems integration environment.
  • 1-3+ years leading Google Customer Engagement Suite (CES/GECX), Google Conversational Agents, Vertex AI, Gemini, Contact Center AI (CCAI), and/or Google CCaaS implementations from solution design through deployment and adoption.
  • Proven experience delivering large-scale customer experience (CX), contact center transformation, and AI-enabled modernization programs for enterprise customers.
  • Demonstrated ability to lead and coordinate cross-functional global delivery teams of 10-50+ resources, including architects, AI engineers, developers, data analysts, QA, change management, and business stakeholders.
  • Experience managing programs involving Generative AI, Large Language Models (LLMs), conversational AI, virtual agents, agent-assist, knowledge management, and automation solutions.
  • Strong understanding of AI governance, responsible AI practices, model evaluation, prompt engineering concepts, security, compliance, and enterprise risk management.
  • Expertise in managing project scope, financials, resource planning, risk management, executive communications, and stakeholder alignment across multiple workstreams.
  • Proven ability to engage with and influence C-level executives, customer sponsors, and senior business leaders while serving as a trusted advisor throughout the engagement lifecycle.
  • Strong knowledge of Agile, Scrum, Waterfall, and Hybrid delivery methodologies, with experience selecting and applying the appropriate framework based on project requirements.
  • Advanced proficiency with project and portfolio management tools including Microsoft Project, Jira, Azure DevOps, Smartsheet, and Microsoft 365 collaboration tools.
  • Exceptional written, verbal, presentation, facilitation, and executive communication skills, with a demonstrated ability to communicate complex AI and technical concepts to both technical and non-technical audiences.
  • Strong analytical, problem-solving, and critical-thinking capabilities with a focus on driving measurable business outcomes.
  • Experience managing projects with federal, regulated, or highly secure environments preferred.
  • Ability to obtain and maintain a U.S. Government security clearance, as required.
$115,000 - $145,000 a year
#LI-BN1

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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