Practices knowledge management (KM) techniques in support of the Knowledge Services Program, such as knowledge transfer, after action reviews, and content management. Collaborates with SMEs to codify ...
Practices knowledge management (KM) techniques in support of the Knowledge Services Program, such as knowledge transfer, after action reviews, and content management. Collaborates with SMEs to codify ...
Process R&D Manager
Mason, OH · On-site
... and knowledge management Developing and mentoring engineering talent while fostering a culture of innovation and continuous improvement What We're Looking For Required Qualifications * Bachelor ...
Process R&D Manager
Mason, OH · On-site
... and knowledge management Developing and mentoring engineering talent while fostering a culture of innovation and continuous improvement What We're Looking For Required Qualifications * Bachelor ...
Store Manager - White House Black Market
Cincinnati, OH · On-site
$53K - $64K/yr
Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline.
Store Manager - White House Black Market
Cincinnati, OH · On-site
$53K - $64K/yr
Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline.
Process R&D Manager
Mason, OH · On-site
D budgets, project priorities, testing investments, and ROI evaluation ✅ Overseeing patent opportunities, technical documentation, and knowledge management ✅ Developing and mentoring engineering ...
Process R&D Manager
Mason, OH · On-site
D budgets, project priorities, testing investments, and ROI evaluation ✅ Overseeing patent opportunities, technical documentation, and knowledge management ✅ Developing and mentoring engineering ...
Librarian
Cincinnati, OH · On-site
$28.15 - $43.80/hr
Daily Operations - Contribute to the day-to-day operation of an academic hospital medical center library in all aspects of information and knowledge management including, but not limited to ...
Librarian
Cincinnati, OH · On-site
$28.15 - $43.80/hr
Daily Operations - Contribute to the day-to-day operation of an academic hospital medical center library in all aspects of information and knowledge management including, but not limited to ...
Operational Technology Engineer
Norwood, OH · On-site
Medical
Retirement
PTO
Problem and Knowledge Management * Perform periodic reviews of major and recurring incidents to identify underlying problems and improvement opportunities and investigate identified problems ...
Operational Technology Engineer
Norwood, OH · On-site
Medical
Retirement
PTO
Problem and Knowledge Management * Perform periodic reviews of major and recurring incidents to identify underlying problems and improvement opportunities and investigate identified problems ...
Senior IT Service Quality Analyst
Cincinnati, OH · On-site
Medical
Dental
Vision
Life
Retirement
Knowledge Management & Knowledge Transfer * Govern Knowledge Management processes and standards. * Drive creation, maintenance, review, and lifecycle management of knowledge articles. * Measure ...
Senior IT Service Quality Analyst
Cincinnati, OH · On-site
Medical
Dental
Vision
Life
Retirement
Knowledge Management & Knowledge Transfer * Govern Knowledge Management processes and standards. * Drive creation, maintenance, review, and lifecycle management of knowledge articles. * Measure ...
Senior IT Service Quality Analyst
Cincinnati, OH · On-site
Medical
Dental
Vision
Life
Retirement
Knowledge Management & Knowledge Transfer * Govern Knowledge Management processes and standards. * Drive creation, maintenance, review, and lifecycle management of knowledge articles. * Measure ...
Senior IT Service Quality Analyst
Cincinnati, OH · On-site
Medical
Dental
Vision
Life
Retirement
Knowledge Management & Knowledge Transfer * Govern Knowledge Management processes and standards. * Drive creation, maintenance, review, and lifecycle management of knowledge articles. * Measure ...
Senior Employee Success Specialist
Cincinnati, OH · Hybrid
Medical
Dental
Vision
Retirement
PTO
Develops and maintains knowledge management frameworks, including job-specific knowledge libraries, documentation standards, and methods for efficient knowledge access and transfer. * Facilitates ...
Senior Employee Success Specialist
Cincinnati, OH · Hybrid
Medical
Dental
Vision
Retirement
PTO
Develops and maintains knowledge management frameworks, including job-specific knowledge libraries, documentation standards, and methods for efficient knowledge access and transfer. * Facilitates ...
Lead workshops, design sessions, and stakeholder reviews to define user journeys, sprint priorities, and configuration decisions for knowledge management, conversational flows, enterprise search, and ...
Lead workshops, design sessions, and stakeholder reviews to define user journeys, sprint priorities, and configuration decisions for knowledge management, conversational flows, enterprise search, and ...
Senior Employee Success Specialist
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
Develops and maintains knowledge management frameworks, including job-specific knowledge libraries, documentation standards, and methods for efficient knowledge access and transfer. * Facilitates ...
Senior Employee Success Specialist
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
Develops and maintains knowledge management frameworks, including job-specific knowledge libraries, documentation standards, and methods for efficient knowledge access and transfer. * Facilitates ...
ServiceNow ITSM Engineer
Cincinnati, OH · On-site
$51.75 - $71.25/hr
Support Service Portal, Virtual Agent, Knowledge Management, and Mobile capabilities. * Utilize Automatic Test Framework (ATF) for testing and validation. * Review code, identify defects, and ...
ServiceNow ITSM Engineer
Cincinnati, OH · On-site
$51.75 - $71.25/hr
Support Service Portal, Virtual Agent, Knowledge Management, and Mobile capabilities. * Utilize Automatic Test Framework (ATF) for testing and validation. * Review code, identify defects, and ...
Manager in Training SBM's Manager-in-Training (MIT) is a rigorous 9-week program built to develop ... Knowledge, Skills, and Abilities Bilingual a plus Ability to read and interpret instructions ...
Manager in Training SBM's Manager-in-Training (MIT) is a rigorous 9-week program built to develop ... Knowledge, Skills, and Abilities Bilingual a plus Ability to read and interpret instructions ...
Digital Process Engineer
Cincinnati, OH · On-site
This individual will play a key role in transforming manufacturing and process data into scalable digital solutions that improve operational efficiency, decision-making, and knowledge management.
Digital Process Engineer
Cincinnati, OH · On-site
This individual will play a key role in transforming manufacturing and process data into scalable digital solutions that improve operational efficiency, decision-making, and knowledge management.
Shift Manager
Cincinnati, OH · On-site
$14.50 - $18.25/hr
They will manage and lead a team of employees to ensure that all tasks are completed efficiently ... Knowledge of food safety and sanitation procedures
Shift Manager
Cincinnati, OH · On-site
$14.50 - $18.25/hr
They will manage and lead a team of employees to ensure that all tasks are completed efficiently ... Knowledge of food safety and sanitation procedures
Account Manager
Mason, OH · On-site
$29/hr
Working knowledge of Microsoft Word, GroupWise and Excel. * Recruiting * On-boarding * Pharmaceutical Sales * Sales for Medical Insurance Account Manager duties: * Responsible for the intake of new ...
Account Manager
Mason, OH · On-site
$29/hr
Working knowledge of Microsoft Word, GroupWise and Excel. * Recruiting * On-boarding * Pharmaceutical Sales * Sales for Medical Insurance Account Manager duties: * Responsible for the intake of new ...
Portfolio Manager
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
GENERAL The Portfolio Manager implements MAI's investment strategy for high net worth clients and ... Maintains and expands investment, market, and economic knowledge through continuous reading of ...
Quick apply
Portfolio Manager
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
GENERAL The Portfolio Manager implements MAI's investment strategy for high net worth clients and ... Maintains and expands investment, market, and economic knowledge through continuous reading of ...
Have a broad working knowledge of different regulatory jurisdictions and frameworks. * Possess intermediate-level knowledge and experience in health and safety management system development and ...
Have a broad working knowledge of different regulatory jurisdictions and frameworks. * Possess intermediate-level knowledge and experience in health and safety management system development and ...
Site Manager, Area
$65K - $75K/yr
Title: Site Manager, Area Compensation: $65,000-$75,000 per year Job Overview The Site Manager ... Knowledge, Skills, and Abilities Strong leadership skills. Self-efficacy skills. Plan execution ...
Site Manager, Area
$65K - $75K/yr
Title: Site Manager, Area Compensation: $65,000-$75,000 per year Job Overview The Site Manager ... Knowledge, Skills, and Abilities Strong leadership skills. Self-efficacy skills. Plan execution ...
Site Manager, Area
Cincinnati, OH · On-site
$65K - $75K/yr
Title: Site Manager, Area Compensation: $65,000-$75,000 per year Job Overview The Site Manager ... Knowledge, Skills, and Abilities Strong leadership skills. Self-efficacy skills. Plan execution ...
Site Manager, Area
Cincinnati, OH · On-site
$65K - $75K/yr
Title: Site Manager, Area Compensation: $65,000-$75,000 per year Job Overview The Site Manager ... Knowledge, Skills, and Abilities Strong leadership skills. Self-efficacy skills. Plan execution ...
Knowledge Manager information
See Hamilton, OH salary details
$40.5K - $47.2K
10% of jobs
$47.2K - $54K
4% of jobs
$54K - $60.7K
5% of jobs
$64.5K is the 25th percentile. Wages below this are outliers.
$60.7K - $67.4K
9% of jobs
$67.4K - $74.2K
6% of jobs
The median wage is $77.7K / yr.
$74.2K - $80.9K
28% of jobs
$80.9K - $87.6K
8% of jobs
$91.7K is the 75th percentile. Wages above this are outliers.
$87.6K - $94.4K
5% of jobs
$94.4K - $101.1K
5% of jobs
$101.1K - $107.8K
6% of jobs
$107.8K - $114.6K
11% of jobs
$40.5K
$80.2K
$114.6K
How much do knowledge manager jobs pay per year?
What is a knowledge manager?
A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.
What does a knowledge manager do?
What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?
How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?
What is the difference between Knowledge Manager vs Content Specialist?
| Aspect | Knowledge Manager | Content Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications in knowledge management or information systems | Bachelor's degree, certifications in content creation or digital marketing |
| Work Environment | Corporate, IT, or organizational settings focusing on information systems | Marketing, media, or digital teams creating and managing content |
| Employer & Industry Usage | Used across industries to manage organizational knowledge assets | Common in marketing, media, and digital content industries |
| Search & Comparison Intent | Understanding roles related to organizational knowledge | Comparing content creation and management roles |
The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.
How much do knowledge managers make in the US?
What is the career path of a knowledge manager?
What skills do you need to be a knowledge manager?
What job categories do people searching Knowledge Manager jobs in Hamilton, OH look for?
The top searched job categories for Knowledge Manager jobs in Hamilton, OH are:
What cities near Hamilton, OH are hiring for Knowledge Manager jobs?
Cities near Hamilton, OH with the most Knowledge Manager job openings:

Talent Development Learning Experience Designer
Cincinnati, OH • On-site
Full-time
Re-posted 25 days ago
Western & Southern Financial Group rating
8.9
Based on 8 frontline employees who took The Breakroom Quiz
47th of 309 rated insurance
Job description
What you will do:
- Conducts needs assessment to effectively identify training requirements and technical skill needs, then designs, develops, and delivers knowledge and training solutions to meet user needs. Solution development is done in partnership with business unit leaders, SMEs, and project managers (when applicable) to create and maintain a knowledge base and training programs that drive business, customer and associate value.
- Leverages a variety of training methods such as live instructor-led training, live virtual training sessions, eLearning, workshops, job aids and other methods as required. Designs learning journeys to engage learners and scaffold knowledge appropriately. Maintains and enhances training library within LMS.
- Evaluates the effectiveness of training and makes adjustments to existing content to drive continuous improvement.
- Practices knowledge management (KM) techniques in support of the Knowledge Services Program, such as knowledge transfer, after action reviews, and content management. Collaborates with SMEs to codify tacit knowledge, implement knowledge validation processes, and use KM repositories such as Salesforce's Knowledge tool. Leads knowledge harvesting efforts to locate, organize, and standardize knowledge, prioritizing access in the flow of work by multiple lines of business and shared service teams.
- Designs, develops, and delivers learning journeys and training content to onboard business units to new software, such as the Enterprise Engagement Platform (EEP) powered by Salesforce. Collaborates with technical teams, Organizational Change Management (OCM), and business units to define scope and tactics.
- Designs, develops, and delivers knowledge and training content to support enhancements to software applications such as EEP. Selects appropriate KM/training method based on the content, audience, and scope. Stays apprised of enhancements delivered through biweekly sprints. technical teams, Organizational Change Management (OCM), and business units to coordinate KM/training delivery schedule.
- Champions KM and learning and development (L&D) across the organization. Designs and implements campaigns to market KM and L&D services to internal associates.
- Develops strong cross-functional partnerships with Human Resources, Shared Services and Business Units to ensure the design, development and implementation of strategic initiatives align with W&S culture, mission and vision and meet organizational needs. Effectively networks with key internal stakeholders to influence positive changes to how knowledge and development is managed and leveraged in the organization.
- Stays aware of trends for KM, Talent Development Human Resources and Financial Services industries. Regularly shares key learnings with KM Lead, Stakeholders and HR partners and applies best practices.
- Ensures all processes, practices and program comply with all Company policies, and federal, state and local laws and regulations regarding recruiting and other employment practices. Partners with Human Resources, Compliance and Legal departments as appropriate.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Bachelor's Degree - Required
- Related experience in Learning and Development, Knowledge Management, Information Systems, Project Management, Finance, Operations, Communications, Organizational Change Management, or a related function. - Required
- Demonstrated ability to conduct presentations in a logical manner that effectively and concisely communicate key points. Uses appropriate grammar, pronunciation, pace and tone consistent with audience and content. Proven ability to convey information in a clear, concise, focused manner in written and verbal communication. Creates a productive learning environment for participants, is able to successfully overcome participants' objections and manage sessions in a productive manner. -
- Demonstrated strong listening skills to understand stakeholders' information and knowledge needs. -
- Demonstrated ability to assess needs and leverage insights to design, test, deliver and implement effective knowledge, content and training solutions. -
- Proven ability to effectively collaborate, partner and influence cross-functionally to achieve program and project objectives. -
- Proven ability to coordinate multiple projects simultaneously. Demonstrated strong attention to detail with excellent organization and project management skills to include the identification of key stakeholders, development and implementation of a plan. Displays organization and time management/methods used to manage or prioritize workload demands. -
- Demonstrated understanding of KM lifecycle or ability to learn how to introduce best practices to promote a knowledge-sharing culture. -
- Proven knowledge of and experience using training program development and evaluation, adult-learning theory and instruction design methods, either formal or informal. -
- Demonstrated understanding and application of change management methods, concepts and strategies. -
- Proven ability to coordinate or implement operational systems and processes effectively, displaying a continuous improvement mindset. -
- Proven proficiency with technology including databases and related tools including the ability to learn system configuration. -
- Demonstrated ability to consolidate and report data into stories. -
- Proven proficiency in information systems, content management, library sciences or related field a plus. -
- Proficient in Microsoft Office Suite. -
- eLearning authoring tools such as Articulate 360, Camtasia, and others -
- Experience working learning management systems and/or knowledge management systems. -
- SalesForce or similar CRM platform a plus but not required. -
- Web conferencing, SharePoint and Tableau a plus. -
- Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
- Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
- Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
- Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
- Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
- Performs substantial movement of wrists, hands, and fingers for continuous computer work.
- Extended hours required during peak workloads or special projects/events.
- Occasional travel as needed.
What Western & Southern Financial Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Western & Southern Financial Group
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Cincinnati, OH, US
Year founded
1888