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Knowledge Management Jobs in Austin, TX (NOW HIRING)

Team Travers LLC

Be Seen First

Knowledge Manager

Austin, TX · On-site

$80K - $85K/yr

Define and prioritize knowledge management tasks in support of long-term objectives. Diagnose obstacles within bureaucratic systems (mortgage banking, credit bureaus, property taxes, health insurance ...

Qualia

Senior Manager, Customer Education

Austin, TX · On-site

You will lead a multidisciplinary team responsible for customer content, knowledge management, digital learning, and customer training. You will partner closely with Product, Product Marketing ...

Soni Resources

AI Content Platforms Manager

Austin, TX · On-site

$145K/yr

Define and execute the roadmap for enterprise content management (ECM) and knowledge management platforms. * Lead platform modernization efforts that improve document management, content workflows ...

Qualia

Senior Manager, Customer Education

Austin, TX · On-site

You will lead a multidisciplinary team responsible for customer content, knowledge management, digital learning, and customer training. You will partner closely with Product, Product Marketing ...

Cella

Content Strategist

Austin, TX

Knowledge Management & Information Architecture • Define and evolve the organization's knowledge architecture -- the structures, systems, and processes that enable knowledge creation ...

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Knowledge Management information

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$48K

$68.9K

How much do knowledge management jobs pay per year?

As of Aug 19, 2026, the average yearly pay for knowledge management in Austin, TX is $47,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $48,100.00 per year, depending on experience, location, and employer.

What is knowledge management?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

What are the typical daily responsibilities of a knowledge management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

How to become a knowledge management professional?

To become a knowledge management professional, individuals typically need a bachelor's degree in information science, business, or a related field, along with experience in data management, information systems, or organizational processes. Developing skills in knowledge sharing tools, content management systems, and communication is essential, and certifications such as Certified Knowledge Manager (CKM) can enhance credibility. Gaining practical experience through internships or project work in organizational knowledge environments is also valuable.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing strategies for knowledge sharing.

What do knowledge management professionals do?

Knowledge management professionals organize, analyze, and maintain an organization's information and knowledge assets to improve efficiency and decision-making. They develop systems, implement tools like databases or content management software, and often require skills in information technology, communication, and data analysis. Their work supports knowledge sharing and organizational learning across teams.

What skills do you need for knowledge management?

Knowledge management professionals need strong communication, organizational, and analytical skills to effectively capture, organize, and share information. Proficiency with knowledge management tools, databases, and content management systems is also important, along with a good understanding of business processes and change management principles.

What are the most commonly searched types of Knowledge Management jobs in Austin, TX?

The most popular types of Knowledge Management jobs in Austin, TX are:

What job categories do people searching Knowledge Management jobs in Austin, TX look for?

The top searched job categories for Knowledge Management jobs in Austin, TX are:

What cities near Austin, TX are hiring for Knowledge Management jobs?

Cities near Austin, TX with the most Knowledge Management job openings:

Knowledge Management jobs near you
Infographic showing various Knowledge Management job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $47,971 per year, or $23.1 per hour.

Knowledge Management Specialist

DPR Construction

Austin, TX • On-site

Full-time

Re-posted 21 days ago

DPR Construction rating

8.0

Company rating: 8.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

17th of 80 rated construction

Job description

Job Description
Role Summary
We are seeking an experienced Learning Manager to establish and sustain a comprehensive learning program focused on DPR Sales and Marketing Technologies. Under the direction of the DPR ETS Get Work Team Lead, this role will be responsible for creating learning programs for Sales and Marketing employees that provide a comprehensive, accessible catalog of skills-based training programs in a variety of delivery methods (i.e. digital courses in the LMS and/or instructor led trainings) to help ensure that employees are developing new skills and improving performance in the technologies they use on a daily basis.
The ideal candidate thrives at the intersection of education, process, and technology-someone who can translate technical documentation into educational materials that are purposeful, structured, and searchable, so that knowledge can be used internally to connect people to the systems they rely on. This role will collaborate closely with DPR's Knowledge Management team, the CRM System Administrator, and the Get Work Sales Enablement team to ensure that Sales, Marketing and Communications + Brand users can easily access a library of knowledge and best practices that are meaningful to their everyday work. Responsibilities will include but may not be limited to the following:
Role Responsibilities
  • Partner with cross-functional teams to design and optimize existing documentation into a single source of truth
  • Maintain the technologies training library of content on a regular basis to ensure current best practices are accessible
  • Translate technical documentation into digestible content for end users in partnership with subject matter experts from the business and/or technology owners
  • Design and create coursework that supports ETS Technologies with multiple audiences including but not limited to DPR's Family of Companies and Sales Enablement teams
  • Develop metadata structures, templates, and governance models that make process information easy to maintain and find
  • Integrate the technologies training library with existing CRM and other ETS Get Work Applications to create seamless access to relevant information
  • Establish governance workflows for process creation, review, and approval
  • Maintain content quality by developing standards for documentation, formatting, and version control
  • Build contributor guidelines and train employees on how to submit or update content.
  • Collaborate with System Admins to promote consistent use of the library and knowledge resources through training, onboarding, and communication
  • Measure content usage and incorporate employee feedback to identify improvements and drive continuous adoption of knowledge resources
  • Serve as the primary liaison to DPR's Knowledge Management and L&D teams for system alignment, governance practices, and cross-company integration opportunities

Role Requirements
Education
Required
  • Associate's degree in Library Science, Information Science, Education or a related technical field.

Desired
  • Bachelor's degree in Library Science, Information Science, Education or a related technical field.
  • Experience administering or maintaining content in enterprise platforms (e.g., SharePoint, ServiceNow, WalkMe or similar).

Knowledge & Experience
  • 3+ years of experience in knowledge management, operations systems, instructional design, process documentation, or related disciplines.
  • Experience collaborating with diverse stakeholders, leadership, end users and external vendors.
  • Experience administering or maintaining content in enterprise platforms (e.g., SharePoint, ServiceNow, WalkMe, WorkDay or similar).
  • Experience designing or implementing process documentation standards, including templates, workflows, and review cycles.
  • Excellent organizational skills to manage and maintain large collections.
  • Ability to conduct regular audits and updates.
  • Strong understanding of business processes and workflows as they relate to enterprise and business applications.

Work Conditions
  • Prolonged periods of sitting and/or standing at a computer screen.
  • Must be able to sit or stand for long periods of time.
  • Occasional domestic travel, via airplane, will be required for meetings.

This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.

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