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Knowledge Base Jobs in Virginia (NOW HIRING)

Avalore, LLC

Knowledge Manager

Arlington, VA · On-site

$80K - $134K/yr

This person will develop and maintain technical documentation and self-service resources, including knowledge base articles, user guides, FAQs, Standard Operating Procedures (SOPs), best practices ...

Avalore, LLC

Knowledge Manager

Arlington, VA · On-site

$80K - $134K/yr

This person will develop and maintain technical documentation and self-service resources, including knowledge base articles, user guides, FAQs, Standard Operating Procedures (SOPs), best practices ...

GDIT

Knowledge Manager

Falls Church, VA

Information Technology Infrastructure Library (ITIL), Knowledge Base Management, Knowledge Management Tools, ServiceNow Platform, Writing Documentation Certifications: CompTIA Security+ CE | CompTIA ...

Base-2 Solutions, LLC

Knowledge Manager

Reston, VA · On-site

Yes Position Summary Base-2 Solutions is seeking a Knowledge Manager to support information sharing and analytic production by aligning processes, workflows, and technology. This role supports ...

CACI

Knowledge Management Specialist

Reston, VA · On-site

... Base Articles (KBAs), Standard Operating Procedures (SOPs), technical documentation, and self-service content using established standards and templates Experience implementing ITIL-aligned Knowledge ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Virginia

Knowledge Base information

See Virginia salary details

$44.1K

$111.7K

$185.9K

How much do knowledge base jobs pay per year?

As of Sep 7, 2026, the average yearly pay for knowledge base in Virginia is $111,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,700.00 and $133,800.00 per year, depending on experience, location, and employer.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What are popular job titles related to Knowledge Base jobs in Virginia?

For Knowledge Base jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Knowledge Base jobs in Virginia look for?

The top searched job categories for Knowledge Base jobs in Virginia are:

Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $111,724 per year, or $53.7 per hour.

Knowledge Manager

Avalore, LLC

Arlington, VA • On-site

$80K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

The Knowledge Manager will design, implement, and manage the comprehensive Knowledge Management (KM) system for the War Data Platform (WDP), including a centralized, Government-approved knowledge repository to serve as the program's single source of truth. This person will establish and enforce knowledge management governance, content standards, taxonomies, version control, and lifecycle management procedures to ensure program information is accurate, current, accessible, and easily discoverable. This person will develop and maintain technical documentation and self-service resources, including knowledge base articles, user guides, FAQs, Standard Operating Procedures (SOPs), best practices, and other user guidance. This person will collaborate with technical leads, program managers, and training specialists to capture critical information, translate complex technical concepts into clear and user-friendly documentation, and ensure alignment between documentation and training materials. This person will analyze user feedback and support needs to continuously improve documentation, searchability, usability, and the overall flow of knowledge across the WDP program.

Requirements

  • SECRET Security Clearance Required
  • We are actively seeking multiple levels:
    • Junior: 0 - 3 years of experience + Bachelor's Degree
    • Journeyman: 4 - 7 years of experience + Bachelor's Degree
    • Senior: 8+ years of experience + Bachelor's Degree
  • Good communication skills, self-starter mindset.
  • Professional proficiency in English is required.
  • Demonstrated proficiency in using all Microsoft Office applications.
  • Applicants must be currently authorized to work in the United States on a full-time basis. Avalore will not sponsor applicants for work visas for this position.

Work Environment: 

  • Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment). 
  • Ability to sit at a computer terminal for an extended period of time. 

Physical Demands: 

  • While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear. 
  • Employee is often required to sit and use their hands and fingers to operate a computer. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Travel: 

  • Up to 10%/ Occasional travel. 

Avalore will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to hr@avalore.ai. 

Avalore is an Equal Opportunity Employer - We not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws.

Benefits

Eligibility requirements apply.

  • Employer Contributions to Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA) with a generous matching program
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Employee Assistance Program
  • Salary at Avalore is determined by various factors, including but not limited to location, the individual's particular combinaition of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
  • Salary estimates for this job range from $80,000 - $134,000.

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