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Knowledge Base Manager Jobs in Hoover, AL (NOW HIRING)

Woodforest Financial Group

Teller Retail Banker

Birmingham, AL · On-site

$13.50 - $16.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest National Bank

Teller Retail Banker

Birmingham, AL · On-site

$15 - $18.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest National Bank

Teller Retail Banker

Hoover, AL · On-site

$14 - $17.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest National Bank

Teller Retail Banker

Birmingham, AL · On-site

$15 - $18.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest Financial Group

Teller Retail Banker

Birmingham, AL · On-site

$15 - $18.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest Financial Group

Teller Retail Banker

Hoover, AL · On-site

$15 - $18.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest National Bank

Teller Retail Banker

Hoover, AL · On-site

$14 - $17.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest National Bank

Teller Retail Banker

Birmingham, AL · On-site

$15 - $18.75/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

WSP

Senior Geotechnical Engineer

Birmingham, AL

Plan, coordinate, and manage subsurface exploration programs, including drilling, sampling ... knowledge base. Your daily contributions to your team will be essential in meeting client ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Hoover, AL

Knowledge Base Manager information

See Hoover, AL salary details

$21.6K

$52.5K

$102.3K

How much do knowledge base manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for knowledge base manager in Hoover, AL is $52,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $60,400.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Knowledge Base Manager jobs in Hoover, AL look for? The top searched job categories for Knowledge Base Manager jobs in Hoover, AL are:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Hoover, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,520 per year, or $25.2 per hour.

Seasonal HR Resource- Birmingham

United Parcel Service (UPS)

Birmingham, AL • On-site

$35K - $45K/yr

Full-time

Posted 6 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,337 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Profile Summary:

Schedule: Tuesday-Saturday
This position communicates and enforces human resources policies, procedures, and programs in the following areas: Talent Acquisition, Employee Relations, Compliance, etc. This position provides HR support to the geographies within their scope of responsibility and requires close physical proximity to business operations covering one to multiple UPS locations. This position performs responsibilities that may vary by location including, but not limited to, the management of employee concerns, inquiry management, programs to reduce employee turnover, talent acquisition, select onboarding / offboarding activities, and on-site learning facilitation.
Responsibilities:
Promotes highly effective relationships between HR and Operations partners, recruiting organizations, external customers, and peers to share accountability and provide valued support for achieving business goals.
Composes clear communications of HR processes, changes, or updates to relevant stakeholders.
Promotes organizational change and cultural transformation to ensure the organization's strategic and tactical initiatives are effectively executed.
Demonstrates a thorough knowledge base, consistent time management skills, and strong organizational skills to provide an effective consultative partnership with business management.
Develops effective tools to organize, prioritize, delegate, and create solutions to meet HR initiatives in a timely manner.
Qualifications:
Requirements:
Knowledge of Microsoft Word, Excel, PowerPoint, and Access
Exceptional oral, written, and interactive communication skills
Skilled in effective research tactics with strong organizational skills
Ability to maintain high standards of confidentiality
Ability to convey a positive and professional image to internal and external customers
Ability to travel to support recruiting events/operations initiatives
Preferences:
Prior HR experience with the ability to utilize Workday and Fountain
Bachelor's Degree or international equivalent

Employee Type:

Intern

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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