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Knowledge Base Manager Jobs in Corvallis, OR (NOW HIRING)

STI

Help Desk Analyst

Salem, OR · On-site

$20.50 - $28.25/hr

... knowledge base, support reporting metrics, and allow issue follow-up. * Independently manages workload and shares anticipated resolution timelines when additional work is required to ensure that ...

Stryker

OnSite Specialist - Salem, OR

Salem, OR · On-site

$21.58 - $29.20/hr

Maintains knowledge base of equipment and disposable products through Stryker education training ... Excellent time management skills with ability to use independent judgment and critical thinking ...

Stryker

OnSite Specialist - Salem, OR

Salem, OR · On-site

$21.58 - $29.20/hr

Maintains knowledge base of equipment and disposable products through Stryker education training ... Excellent time management skills with ability to use independent judgment and critical thinking ...

MY WIRELESS

Retail Sales Manager

Corvallis, OR · On-site

$17 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build a steady client base by ethical and customer-centric business practices. * Establish business ... Keep informed of professional and technical knowledge by attending educational workshops, reviewing ...

My Wireless

Retail Sales Manager

Corvallis, OR · On-site

$37K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build a steady client base by ethical and customer-centric business practices. * Establish business ... Keep informed of professional and technical knowledge by attending educational workshops, reviewing ...

Viper Northwest

Account Manager

Albany, OR · On-site

$75K - $85K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager coordinates and supports order management for, and ensures on-time delivery of ... Continuously enhance technical knowledge of products and customer base. * Recommend improvements to ...

EquipmentShare

Territory Account Manager

Salem, OR · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Pay: $70,000-400,000/yr Total Compensation ($24,000 base salary + Uncapped commission with no ... Heavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B ...

EquipmentShare

Territory Account Manager

Salem, OR · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Pay: $70,000-400,000/yr Total Compensation ($24,000 base salary + Uncapped commission with no ... Heavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B ...

Agility Robotics

Events Manager

Salem, OR · On-site +1

$96K - $124K/yr

... location, job-related knowledge, skills, and experience. This range may change based on ... Anticipated Base Salary Range $96,000--$124,000 USD In addition to base pay, our competitive total ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Corvallis, OR

Knowledge Base Manager information

See Corvallis, OR salary details

$25.4K

$61.7K

$120.2K

How much do knowledge base manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for knowledge base manager in Corvallis, OR is $61,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.

What job categories do people searching Knowledge Base Manager jobs in Corvallis, OR look for?

The top searched job categories for Knowledge Base Manager jobs in Corvallis, OR are:

What cities near Corvallis, OR are hiring for Knowledge Base Manager jobs?

Cities near Corvallis, OR with the most Knowledge Base Manager job openings:

Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Corvallis, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,668 per year, or $29.6 per hour.

Help Desk Analyst

STI

Salem, OR • On-site

$20.50 - $28.25/hr

Full-time

Re-posted 20 days ago

Job description

Job Title: Help Desk Analyst I
Location: Salem, Oregon 97301
Duration: Long Term
Job Description:
  • Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage, information services, telephony equipment, and mobile devices) to support efficient and effective business functions.
  • Receives and responds quickly to user or technology issues (e.g. user or team member reported technology problems, concerns, questions, requests) to deliver responsive technical support and communication.
  • Requests additional information to ensure that problems are fully understood and that customers feel heard.
  • Analyzes issues and, if possible, resolves matters immediately to meet customer needs.
  • Thoroughly document issue details, troubleshooting steps are taken, and resolution is taken to build a technical support knowledge base, support reporting metrics, and allow issue follow-up.
  • Independently manages workload and shares anticipated resolution timelines when additional work is required to ensure that issue follow-up occurs and that customers are informed.
  • Identify likely next steps for resolution and route issues to appropriate team members when escalation (e.g., level 2 or 3 support, complaints) or transfer is required to facilitate seamless support transition.
  • Contact hardware, software, and service vendors for troubleshooting, support, or warranty requests to address issues.
  • Assists with technical training to ensure that agency staff are prepared for changes and can use tools effectively.
  • Provides subject matter expertise, serving as a willing source of knowledge and a change champion.

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