Knowledge Base Manager Jobs in Boston, MA (NOW HIRING)

Health Advances is seeking a full-time Information Specialist to join the Knowledge Management team to assist project teams with secondary research and to help build our proprietary knowledge base. Experience in one or more healthcare areas (biopharma, medtech, diagnostics & life science tools, healthcare services, health IT, health economics, market access) is strongly preferred. The position is based in Newton, MA.

KEY RESPONSIBILITIES

• Work closely with project and business development teams, providing data and literature research support
  • Respond to requests by creatively surveying Health Advances' internal holdings and external resources with results tailored to meet individual project objectives
  • Using in-depth knowledge of industry sources, proactively advise project teams of resources that may be helpful to complete specific projects
  • Provide ongoing support for one or more business development teams
• Participate in building Health Advances’ knowledge base, including some or all of the following:
  • On an ongoing basis, identify, evaluate, and document external resources for use by project teams, focusing on one or more areas of healthcare
  • Help to develop and implement new knowledge products and services
  • Support information, data, and resource discovery by describing and tagging both internal and external content
• Work as part of a seamless team to address the spectrum of information and knowledge needs of Health Advances staff in Newton, MA, San Francisco, Zug, Switzerland, and Hong Kong
• Perform other duties as required, including dissemination of current awareness materials and assistance with training to consulting staff

QUALIFICATIONS

Education & Experience

• Master’s Degree in Library/Information Science, or equivalent education and experience a plus
• A minimum of 2 years year of experience in the healthcare industry, preferably corporate information services, marketing, business development, or knowledge management
• Undergraduate degree in healthcare-related field a plus

Technical Skills

• Detailed knowledge of healthcare industry resources, including public data and statistics, business databases, and clinical materials strongly preferred. At a minimum, interest in the healthcare industry and ability to develop expertise in a complex subject area

• Experience with a variety of healthcare resources, particularly in the use of competitive intelligence databases from IQVIA, Norstella, Citeline, GlobalData, Refinitiv LSEG, and Factiva, as well as government systems such as PubMed and ClinicalTrials.gov

• Knowledge of information management technologies such as collaboration and search tools
• Proficient in Microsoft Office suite of products including SharePoint

Professional Skills

• Must be able to work in a collaborative and supportive team environment
• Strong customer service orientation and demonstrated ability to exercise creativity in resolving customers’ information needs
• Excellent communication (both oral and written), time management, organization, and teamwork skills
• Attention to detail with the ability to multitask and deal gracefully with a fast-paced environment with speed and accuracy
• Respect for confidentiality
• Genuine interest in healthcare and the firm’s mission

Work Expectations

• Must reside in the Boston area and work onsite at the Newton, MA office ~2 days per week
• Full-time role at 45 hours per week
• Standard schedule: Monday–Friday, 8:30am–5:30pmET
• Permanent US work authorization required

Health Advances offers a creative and stimulating work environment, a comprehensive compensation and benefits package, and a challenging career opportunity.

ADDITIONAL INFORMATION & COMPENSATION

What We Offer:

• Dynamic, Flexible, Hard Working, Team Environment – We are busy, collaborative, growing, and we are doing meaningful work
• Opportunities – We encourage you to grow your expertise and take on new challenges
• Inclusive culture – One that values each employee’s unique perspective and encourages everyone to be their authentic self
• Feedback – We are committed to giving and receiving feedback in a direct, open and supportive manner
• Support – You will be part of a team that cares about you personally and professionally; our success depends on your success

Health Advances also offers a broad and competitive range of benefits depending on your job classification eligibility.

This position is located in Newton, MA.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The base pay range for this role is $80-85,000 USD. You are eligible for an annual incentive program (with a reasonable first year estimate ranging from $0-$5,100 USD). Both of these are subject to the rules governing the programs, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Health Advances may use third party service providers to assist us in recruiting talent, administering and evaluating pre-employment screening and testing. By submitting your application, you acknowledge your information may be sent to those providers who are assisting in the specific search and agree to these terms.

For Californian applicants, pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Health Advances provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.