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Knowledge Base Manager Jobs in California (NOW HIRING)

Sutter Health

Case Manager II, Acute (RN)

Sacramento, CA · On-site +1

$78.91 - $103.37/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

Sutter Health

Case Manager II, Acute (RN)

Sacramento, CA · On-site

$78.91 - $103.37/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

Sutter Health

Care Manager, Registered Nurse

Davis, CA · On-site

$78.91 - $103.37/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

Sutter Health

Care Manager II, Acute

Antioch, CA · On-site

$86.68 - $114.41/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

Sutter Health

Care Manager, Registered Nurse

Davis, CA · On-site

$78.91 - $103.37/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

Neumo

Senior Administrator-Systems (On-Site)

Fairfield, CA · On-site

$115K - $130K/yr

Producing clear, accurate, and maintainable technical documentation within the ServiceNow knowledge base. * Managing asset inventory for compute and storage equipment. * Collaborating with various ...

Sutter Health

Care Manager, Registered Nurse

Davis, CA · On-site

$78.91 - $103.37/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

EBizCharge

Technical Writer I

Irvine, CA · On-site

This role will support product documentation, release documentation, Knowledge Base content, and ... Manage multiple documentation assignments across product releases and ongoing updates.

Sutter Health

Care Manager II, Acute

Antioch, CA · On-site

$86.68 - $114.41/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

HP IQ

IT Support Lead

San Francisco, CA · On-site

$25.25 - $34.75/hr

Strong troubleshooting, documentation, and knowledge base management skills. This person should be able to solve issues directly, identify repeatable patterns, and turn tribal knowledge into clear ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in California

Knowledge Base Manager information

See California salary details

$24.2K

$58.7K

$114.5K

How much do knowledge base manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for knowledge base manager in California is $58,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in California? For Knowledge Base Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in California look for? The top searched job categories for Knowledge Base Manager jobs in California are:
What cities in California are hiring for Knowledge Base Manager jobs? Cities in California with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in California as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $58,746 per year, or $28.2 per hour.
Case Manager II, Acute (RN)

Case Manager II, Acute (RN)

Sutter Health

Sacramento, CA • On-site, Remote

$78.91 - $103.37/hr

Full-time

Posted 6 days ago

Sutter Health rating

8.3

Company rating: 8.3 out of 10

Based on 318 frontline employees who took The Breakroom Quiz

39th of 884 rated healthcare providers

Job description

We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:
Conducts preauthorization, concurrent, and retrospective utilization management review using the department's accepted criteria for ambulatory, acute, and post-acute patients to confirm medical necessity is met and at the appropriate level of care. Coordinates the utilization management, resource management, discharge planning, post-acute care referrals and care facilitation. Strives to promote patient wellness, improved care outcomes, and efficient utilization of health services among a patient population with complex health needs.
Job Description:
EDUCATION:
  • Associate Degree in Nursing
  • Other: Graduate of an accredited school of nursing

CERTIFICATION & LICENSURE:
  • RN-Registered Nurse of California

  • CCM - Certified Case Manager (certification may be required by entity and time to acquire within 2 years of hire)

TYPICAL EXPERIENCE:
  • 2 years recent relevant experience

SKILLS AND KNOWLEDGE:
  • A broad knowledge base of health care delivery and case management within a managed care environment.
  • Comprehensive knowledge of Utilization Review, levels of care, and observation status.
  • Working knowledge of laws, regulations and professional standards affecting case management practice in an integrated delivery system: including but not limited to: Centers for Medicare and Medicaid Services (GR) Grouper (CMS), Department of Managed Health Care, National Committee for Quality Assurance (NCQA).
  • A broad knowledge base of outpatient, acute, and post-acute levels of care and associated regulatory compliance requirements.
  • Must be able to effectively communicate with and promote cooperation and collaboration between individuals including patients/families/caretakers, physicians, nurses and other ancillary partners.
  • Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families.
  • Demonstrates commitment to service excellence in all patients, family, and employee interactions and in performing all job responsibilities.
  • Functions in a manner to promote quality patient care and assure a positive patient experience.
  • Verbal and written communication skills.
  • Interpersonal communication and negotiation skills.
  • Must have time management skills to develop organized work processes in a high-volume environment with rapidly changing priorities.
  • Intermediate computer skills.
  • Ability to promote teamwork and to effectively function in teams.
  • Ability to interact effectively with key internal and external constituents using collaboration, and customer service skills that promote excellence in the patient experience.

Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $78.91 to $103.37 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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