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Kimpton Hotel Jobs (NOW HIRING)

Kimpton Hotel Monaco Pttsbrg

Banquet Chef

Pittsburgh, PA · On-site

$60K - $75K/yr

Description At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built ...

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$26.5K

$50.7K

$81K

How much do kimpton hotel jobs pay per year?

As of Jun 10, 2026, the average yearly pay for kimpton hotel in the United States is $50,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What is the difference between Kimpton Hotel vs Front Desk Agent?

AspectKimpton HotelFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma; customer service skills
Work EnvironmentLuxury hotels, customer service, hospitality industryHotel front desk, guest interactions, hospitality industry
Employer & Industry UsageKimpton Hotels & Restaurants, hospitality sectorHotels, resorts, hospitality sector

The Kimpton Hotel and Front Desk Agent roles both operate within the hospitality industry, focusing on guest services. While a Kimpton Hotel is a specific employer known for boutique luxury accommodations, a Front Desk Agent is a common job title found across various hotels, including Kimpton. The roles require similar credentials and skills, primarily customer service and hospitality experience, but the Kimpton Hotel refers to the employer, whereas the Front Desk Agent is a position held within such establishments.

What are the perks of working at Kimpton?

Employees working at Kimpton Hotels often receive perks such as discounted or free hotel stays, flexible scheduling, and access to health benefits. The company also emphasizes a positive work environment and opportunities for career development within the hospitality industry.

Are Kimpton hotels high end?

Kimpton hotels are considered upscale or boutique properties within the hospitality industry, offering high-quality amenities and personalized service. Employees working at Kimpton hotels may need to meet certain standards of professionalism and customer service, but the brand is generally classified as a luxury or premium hotel chain.

What are some common challenges faced by front desk agents at Kimpton Hotels, and how can they be addressed?

Front desk agents at Kimpton Hotels often encounter challenges such as managing high guest volumes during peak check-in/check-out times and handling special guest requests or complaints. To address these, it’s important to maintain clear communication with other departments, stay organized, and use problem-solving skills to resolve issues quickly. Kimpton’s team-oriented environment encourages collaboration, so agents often rely on support from colleagues and supervisors to ensure guest satisfaction and smooth daily operations.

What is the highest paying hotel job?

The highest paying hotel job is typically the general manager position, which can earn six-figure salaries depending on the hotel's size and location. Other high-paying roles include executive roles such as director of operations or food and beverage director, often requiring extensive experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent at Kimpton Hotel, and why are they important?

To thrive as a Hotel Front Desk Agent at Kimpton Hotel, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale systems is typically required. Excellent communication, a friendly demeanor, and the ability to remain calm under pressure make someone stand out in this role. These skills ensure a welcoming guest experience, efficient operations, and a positive hotel reputation.

What makes Kimpton a good employer?

Kimpton Hotel offers employees a positive work environment with opportunities for growth and development in the hospitality industry. The company emphasizes employee benefits, work-life balance, and a collaborative culture, making it an attractive employer for those seeking a career in hospitality. Employees often value the company's commitment to diversity and community engagement.

What are Kimpton Hotel employees responsible for?

Kimpton Hotel employees are responsible for delivering exceptional guest service and maintaining the high standards of the Kimpton brand. Their roles can range from front desk staff, housekeeping, and food and beverage service to management and event coordination. Each employee plays a part in creating a welcoming, personalized, and memorable experience for guests, often going above and beyond to accommodate special requests. Teamwork, attention to detail, and a genuine passion for hospitality are key traits expected from Kimpton Hotel staff.
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Kimpton Hotel jobs near you
Manager on Duty - Kimpton Hotel Palomar

Manager on Duty - Kimpton Hotel Palomar

Kimpton Hotels

Philadelphia, PA

Full-time

Posted 8 days ago

Kimpton Hotels & Restaurants rating

6.7

Company rating: 6.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

36th of 105 rated hotels

Job description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.

Some of your responsibilities include:
  • Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
  • Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
  • Make sure all shifts are covered as scheduled, cover as necessary.
  • Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
  • Ensure the completion of the desk agents' AM/PM checklist.
  • Handle guest situations as they arise in a calm and professional manner.
  • Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
  • Maintain professional contact via telephone with all other hotel departments.
  • Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
  • Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
  • Counsel and coach employees when necessary, using accurate documentation and techniques.
  • Ensure all employees complete their duties before departing, that they are posted at their stations on time.
  • Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
  • Accountable for meeting or coming in under payroll and expense budgets.
What You Bring
  • 2 years of related experience in hospitality or similar industry.
  • High School Diploma is preferred.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

What Kimpton Hotels & Restaurants employees say

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