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Kilwins Jobs (NOW HIRING)

At Kilwins, weve been delighting our Guests with hand-crafted chocolates, fudge, and ice cream since 1947. Rooted in quality and exceptional service, were looking for a Confectioner to join our team ...

At Kilwins, weve been delighting our Guests with hand-crafted chocolates, fudge, and ice cream since 1947. Rooted in quality and exceptional service, were looking for a Confectioner to join our team ...

Supervisor

Saugatuck, MI ยท On-site

$20 - $22/hr

At Kilwins, we've been delighting our Guests with hand-crafted chocolates, fudge, and ice cream since 1947. Our story began in a small bakery in Petoskey, Michigan, and has grown into a beloved brand ...

At Kilwins, we've been delighting our Guests with hand-crafted chocolates, fudge, and ice cream since 1947. Rooted in quality and exceptional service, we're looking for a Confectioner to join our ...

At Kilwins, weve been delighting our Guests with hand-crafted chocolates, fudge, and ice cream since 1947. Rooted in quality and exceptional service, were looking for a Confectioner to join our team ...

Maintains store displays Company Description We make memories Since 1947 Kilwins has been a celebrated part of Americana, a place where people can celebrate, vacation and share the experience of life ...

Fudge Chef

Sugar Land, TX

$12.50 - $16.50/hr

Ability to follow directions Company Description We make memories Since 1947 Kilwins has been a celebrated part of Americana, a place where people can celebrate, vacation and share the experience of ...

Fudge Chef

Sugar Land, TX ยท On-site

$12.50 - $16.50/hr

Ability to follow directions Company Description We make memories Since 1947 Kilwins has been a celebrated part of Americana, a place where people can celebrate, vacation and share the experience of ...

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Kilwins information

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How much do kilwins jobs pay per hour?

As of May 31, 2026, the average hourly pay for kilwins in the United States is $13.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $14.90 per hour, depending on experience, location, and employer.

What is a Kilwins job?

A Kilwins job typically involves working in a confectionery and ice cream shop, providing customer service, preparing chocolates and fudge, and serving ice cream. Employees are responsible for creating a welcoming environment, maintaining cleanliness, and assisting with daily store operations. Positions may include customer service team members, cooks, and management roles, depending on the location. Kilwins values friendly service and a passion for sweet treats, making it a great place for those who enjoy working with people and confections.

What are the key skills and qualifications needed to thrive in the Kilwins position, and why are they important?

To thrive at Kilwins, you need strong customer service abilities, attention to detail, and a passion for creating a positive experience in a food service or retail environment. Familiarity with cash registers, point-of-sale (POS) systems, and basic food safety protocols is often required. Standout employees demonstrate teamwork, adaptability, and excellent interpersonal skills to maintain a welcoming atmosphere. These qualities are essential for delivering high-quality products and service that uphold Kilwins' reputation and ensure customer satisfaction.

What is a typical workday like for a team member at Kilwins?

A typical day for a Kilwins team member involves greeting customers, preparing and serving confections, operating the cash register, and ensuring the store remains clean and inviting. Team members often rotate between roles, allowing for a balance of customer interaction and hands-on product creation, such as making fudge or scooping ice cream. You'll work closely with coworkers to maintain a smooth workflow and may also have opportunities to participate in promotional events or local community activities. Working at Kilwins provides valuable experience in both customer service and the culinary retail industry, with potential for advancement to supervisory or managerial roles.
What cities are hiring for Kilwins jobs? Cities with the most Kilwins job openings:
What are the most commonly searched types of Kilwins jobs? The most popular types of Kilwins jobs are:
What states have the most Kilwins jobs? States with the most job openings for Kilwins jobs include:
What job categories do people searching Kilwins jobs look for? The top searched job categories for Kilwins jobs are:
Infographic showing various Kilwins job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Physical job distribution, with an average salary of $28,545 per year, or $13.7 per hour.

Assistant Guest Experience & Operation Leader (Kilwins Premium Chocolates, Ice Cream & Confections)

CM Ventures Inc

Destin, FL โ€ข On-site

$23/hr

Full-time

Posted 10 hours ago


Job description

Do you thrive in fast-paced environments, notice every detail, love leading people from the floor, and take pride in making a business feel polished, energetic, and exceptionally well run?
Kilwins (CMVentures, is
seeking a hands-on, highly organized leader to help drive the daily guest experience, team accountability, operational consistency, and store energy of one of the most loved specialty retail environments in the area.
This is not a desk management role.
This is a visible leadership position for someone who enjoys being in motion, coaching teams in real time, maintaining standards, solving problems quickly, and helping create a store atmosphere that guests can feel the moment they walk through the door.
You will work side by side with store leadership to keep every part of the Kilwins experience moving beautifully from customer interactions and team performance to merchandising, cleanliness, quality control, and day-to-day operational flow.
What This Role Owns
As Assistant Experience & Operations Leader, you will serve as one of the primary daily leadership anchors of the store by helping lead:
  • Outstanding customer interactions and guest recovery when needed
  • Team coaching, redirection, accountability, and motivation on the sales floor
  • Daily operational flow, including opening, closing, shift transitions, and pace management
  • Cleanliness, organization, merchandising, and visual presentation standards
  • Product quality oversight across chocolates, ice cream, caramel apples, fudge, and gift items
  • Inventory awareness, production readiness, and restocking execution
  • Training reinforcement and maintaining Kilwins brand standards
  • Labor support, staffing coverage, and shift leadership as needed
  • Immediate problem-solving to protect guest experience and store momentum

The Type of Leader Who Thrives Here
We are looking for someone who is:
  • naturally high energy and quick-moving
  • exceptionally organized and detail-conscious
  • confident coaching others in the moment
  • positive, engaging, and guest-focused
  • comfortable holding standards without losing team morale
  • adaptable and solution-driven
  • hands-on and highly visible
  • someone who notices what is off and fixes it immediately

This role is ideal for leaders coming from:
  • specialty retail
  • hospitality
  • restaurant front-of-house
  • boutique management
  • customer experience businesses
  • fast-paced team service environments

Transferable leadership backgrounds are strongly encouraged to apply.
Why This Position Matters
Kilwins succeeds when the guest experience feels seamless, warm, exciting, and consistently polished even during busy rushes.
That only happens when there is a strong leader on the floor who can:
  • coach in the moment,
  • keep the team moving,
  • protect standards,
  • solve issues quickly,
  • and maintain the pace and positivity of the business.

This role is central to that success.
You are not simply assisting management.
You are helping lead the heartbeat of the store.
What We Offer
  • Competitive pay based on experience
  • Leadership growth opportunities
  • Employee discounts
  • Hands-on mentorship from senior store leadership
  • A highly active role with visible daily impact

We'd Especially Love To Meet Someone Who:
  • cannot stand disorganization,
  • naturally steps in to lead,
  • enjoys coaching and developing people,
  • loves a beautifully maintained customer environment,
  • and works well in fast-moving, high-interaction settings.

Apply today if you are ready to help lead a store where energy, standards, teamwork, and guest experience all matter.