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Kilwins Jobs in Michigan (NOW HIRING)

Kilwins Chocolate

Retail Team Member - 18+

Petoskey, MI · On-site

$15/hr

At Kilwins, we've been creating sweet memories since 1947. From handcrafted chocolates and fresh fudge to premium ice cream and caramel apples, every guest visit is an opportunity to brighten someone ...

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$8

$12

$15

How much do kilwins jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for kilwins in Michigan is $12.05, according to ZipRecruiter salary data. Most workers in this role earn between $10.98 and $13.09 per hour, depending on experience, location, and employer.

What is a Kilwins?

A Kilwins job typically involves working in a confectionery and ice cream shop, providing customer service, preparing chocolates and fudge, and serving ice cream. Employees are responsible for creating a welcoming environment, maintaining cleanliness, and assisting with daily store operations. Positions may include customer service team members, cooks, and management roles, depending on the location. Kilwins values friendly service and a passion for sweet treats, making it a great place for those who enjoy working with people and confections.

What skills and qualifications are needed to thrive in a Kilwins position?

To thrive at Kilwins, you need strong customer service abilities, attention to detail, and a passion for creating a positive experience in a food service or retail environment. Familiarity with cash registers, point-of-sale (POS) systems, and basic food safety protocols is often required. Standout employees demonstrate teamwork, adaptability, and excellent interpersonal skills to maintain a welcoming atmosphere. These qualities are essential for delivering high-quality products and service that uphold Kilwins' reputation and ensure customer satisfaction.

What is a typical workday like for a team member at Kilwins?

A typical day for a Kilwins team member involves greeting customers, preparing and serving confections, operating the cash register, and ensuring the store remains clean and inviting. Team members often rotate between roles, allowing for a balance of customer interaction and hands-on product creation, such as making fudge or scooping ice cream. You'll work closely with coworkers to maintain a smooth workflow and may also have opportunities to participate in promotional events or local community activities. Working at Kilwins provides valuable experience in both customer service and the culinary retail industry, with potential for advancement to supervisory or managerial roles.

What are the most commonly searched types of Kilwins jobs in Michigan?

The most popular types of Kilwins jobs in Michigan are:

What are popular job titles related to Kilwins jobs in Michigan?

For Kilwins jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Kilwins jobs in Michigan look for?

The top searched job categories for Kilwins jobs in Michigan are:

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Cities in Michigan with the most Kilwins job openings:

Kilwins jobs near you
Infographic showing various Kilwins job openings in Michigan as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $25,068 per year, or $12.1 per hour.

Retail E-Commerce Team Member

Kilwins Chocolate

Petoskey, MI • On-site

$18/hr

Full-time

Posted 13 days ago

Job description

Online Order Fulfillment Team Member
Help craft, pack, and ship the Kilwins experience to customers across the country.
Location: Kilwins Downtown Petoskey | Howard Street, Petoskey, MI
Schedule: Sunday-Wednesday, 7:00 a.m.-1:00 p.m.
Starting Pay: $18 per hour
Anticipated Start Date: September 2026
Age Requirement: Must be at least 18 years old
Help Us Deliver the Kilwins Experience Nationwide
At Kilwins, creating enjoyment and making people happy goes beyond our store doors. Our Online Team Members help bring that experience to customers across the country-one carefully crafted, packed, and shipped order at a time.
This hands-on role combines confection production, online order fulfillment, packaging, and shipping. You'll help make select Kilwins products, prepare customer orders, and ensure every package reflects the quality and care our customers expect.
The position will begin at approximately 24 hours per week. Hours will increase as holiday order volume grows, with full-time hours expected and overtime potentially available in December.
What You'll Do
  • Follow Kilwins recipes and production standards to cook and craft products such as Caramel Apples, Mackinac Island Fudge, Caramel Corn, Brittles, and Chocolate-Dipped Treats.
  • Maintain product inventory needed for daily online orders.
  • Pull products accurately using daily order and pick lists.
  • Package items according to Kilwins standards for quality, freshness, presentation, and care.
  • Assemble, verify, label, and stage completed orders for carrier pickup by 3:00 p.m.
  • Communicate product, inventory, and packaging needs to the Online Operations Lead.
  • Work with teammates to keep orders accurate and moving on schedule.
  • Maintain a clean, organized, and food-safe workspace.
  • Jump in where needed to help meet daily shipping goals.
Who Thrives Here
You may be a great fit if you:
  • Are dependable, organized, and detail-oriented.
  • Enjoy hands-on work and take pride in getting things right.
  • Work well independently and as part of a team.
  • Stay focused and positive when the pace picks up.
  • Have food production, packaging, shipping, or order fulfillment experience-or are ready to learn.
What to Expect
The Good Stuff
  • A consistent four-day schedule to start.
  • Paid, hands-on training.
  • Experience and training in confection production and online fulfillment.
  • A team guided by our values: Treat others as you want to be treated. Do your best. Have fun.
  • A 50% discount at Kilwins company-owned stores.
The Hurdles
  • Holiday volume moves quickly, and accuracy still matters.
  • December requires full-time availability, with overtime potentially available based on order volume.
  • You'll stand for extended periods, frequently use stairs, and lift up to 40 pounds.
  • The work can be repetitive, physical, and deadline-driven.
Additional Information
  • This position is not eligible for visa sponsorship or relocation assistance.
  • Kilwins is a smoke-free, vape-free, and drug-free workplace.
  • Kilwins is proud to be a Recovery Friendly Workplace.
  • Kilwins Chocolates Franchise, Inc. is an Equal Opportunity Employer.

Bring your attention to detail, team spirit, and willingness to work hard-we'll provide the training and plenty of sweetness along the way.

Apply