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Key Performance Indicators Jobs in Washington (NOW HIRING)

Knowledge of key performance indicators * Strong analytical competence, problem-solving, communication and organizational skills Provide audience-appropriate written and verbal communications and ...

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Provides consistent recommendations and leadership on revenue, key performance indicators (KPI), and strategy. This position will maximize sustainable productivity of event business utilizing the ...

Provides consistent recommendations and leadership on revenue, key performance indicators (KPI), and strategy. This position will maximize sustainable productivity of event business utilizing the ...

Shift Lead

Clarksville, MD ยท On-site

$16 - $18/hr

A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team ...

Operations Manager

Vienna, VA ยท On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Set and monitor key performance indicators Qualifications * Bachelor's degree in Business or a related field * Previous experience as an Operations Manager is preferred * Deep understanding of ...

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Key Performance Indicators information

See Washington salary details

$9

$34

$77

How much do key performance indicators jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for key performance indicators in Washington is $34.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.03 and $48.52 per hour, depending on experience, location, and employer.

What does a key performance indicator analyst do?

A Key Performance Indicators (KPI) job involves defining, tracking, and analyzing essential metrics to measure an organization's success in achieving business objectives. Professionals in this role work with departments to establish relevant KPIs, monitor performance trends, and provide data-driven insights for decision-making. They may also develop dashboards, reports, and performance evaluation processes to optimize efficiency and strategic planning.

How do professionals responsible for key performance indicators typically collaborate with other departments to ensure meaningful metrics are tracked?

Professionals managing KPIs often work closely with various departments, such as sales, marketing, finance, and operations, to identify and define metrics that truly reflect business goals. They facilitate discussions with stakeholders to understand unique departmental objectives, ensuring that selected KPIs are both actionable and aligned with overall strategy. Regular communication and data-sharing are crucial, as KPI professionals must often interpret cross-functional data and provide insights that drive team performance and continuous improvement initiatives.

What is a key performance indicator?

Key Performance Indicators (KPIs) are measurable values that help organizations track their progress toward specific objectives. They provide a way to evaluate success by comparing current performance against desired targets or benchmarks. KPIs can be financial, such as revenue growth, or non-financial, such as customer satisfaction scores. Selecting the right KPIs is crucial because they guide decision-making and help teams focus on what matters most for achieving business goals.

What is the difference between Key Performance Indicators vs Data Analyst?

AspectKey Performance IndicatorsData Analyst
Primary FocusMeasuring performance against goalsAnalyzing data to generate insights
Required SkillsUnderstanding of KPIs, business metricsData analysis, statistical skills
Work EnvironmentBusiness teams, managementData teams, analytics departments
CertificationsBusiness or industry-specific certificationsData analysis certifications (e.g., SQL, Excel)

Key Performance Indicators (KPIs) are metrics used to evaluate success, while Data Analysts interpret data to identify trends. KPIs are tools for measurement; Data Analysts provide insights based on data analysis. Both roles are essential in data-driven decision-making but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as a key performance indicator analyst, and why are they important?

To thrive as a KPI Analyst, you need strong analytical skills, business acumen, and a degree in business, statistics, or a related field. Proficiency with data visualization tools (such as Tableau or Power BI), advanced Excel skills, and experience with database systems are typically required. Attention to detail, effective communication, and problem-solving abilities help you interpret data and present actionable insights to stakeholders. These skills are crucial for measuring organizational performance and guiding strategic decision-making.

What are popular job titles related to Key Performance Indicators jobs in Washington?

For Key Performance Indicators jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Key Performance Indicators jobs in Washington look for?

The top searched job categories for Key Performance Indicators jobs in Washington are:

What cities in Washington are hiring for Key Performance Indicators jobs?

Cities in Washington with the most Key Performance Indicators job openings:

Infographic showing various Key Performance Indicators job openings in Washington as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $72,103 per year, or $34.7 per hour.

Regional Director - DC

Southeastrans, Inc.

Washington, DC โ€ข On-site

$140 - $180/hr

Other

Posted 9 days ago


Job description

Regional Director - DC

Full Time FM Official Manager Washington, DC, US

LOCATION: ON-SITE REQUIRED IN DISTRICT OF COLUMBIA SUMMARY

Responsible for the operational management of all business activities related to Nonemergency Transportation (NET) contracted services, including oversight of all internal functions, call center operations, provider network management and development, compliance, reconciliation, quality control, risk management, information technology, training, and business office oversight. The Regional Director holds overall responsibility for contract performance and ensures compliance with contractual requirements and uninterrupted service to beneficiaries.

ESSENTIAL FUNCTIONS
  • Plan, develop, and implement strategy for operational management of regional office in accordance with corporate objectives dictated by President and Chief Operations Officer.
  • Establish and maintain appropriate systems for monitoring, measuring, and reporting operational performance.
  • Recruit, select, manage and develop staff.
  • Manage and control departmental expenditures within approved budgets.
  • Establish and implement operational policies and procedures to ensure compliance with corporate objectives and contractual requirements.
  • Maintain awareness and knowledge of contemporary transportation management theories and concepts.
  • Conduct management level meetings to ensure effective organizational communication and performance.
  • Direct and/or delegate all business function management tasks and ensure appropriate and timely outcomes, including analyzing data on provider performance, trip completion rates, cancellation rates, complaints and other metrics to identify issues and formulate solutions.
  • Always ensure contractual compliance, including meeting service level agreements and key performance indicators related to reporting, call center metrics, and other contract requirements.
  • Coordinate complete and accurate communication with principal stakeholders including regional agencies and/or contractors, providers, members, corporate advisory board, and NET providers.
  • Work with internal business partners to understand and analyze complaints and grievances, key performance indicators and other data and proactively develop continuous quality improvement initiatives to enhance customer service and client satisfaction.
  • Provide oversight of call center operations to ensure quality interactions with clients, members and providers and enhance overall operational effectiveness.
  • Maintain a complete understanding of status of provider network status and awareness of ongoing activities in the Provider Relations department. Work with the Vice President of Operations as needed to identify concerns and understand proposed solutions.
  • Perform other duties as assigned.
REQUIRED SKILLS AND ABILITIES
  • Proven track record as an effective team leader.
  • Effective communicator with good written and verbal communication skills and with proven leadership skills and abilities.
  • Demonstrated success in contract management and an ability to analyze, prioritize, and control complex business activities and transactions.
  • Experience directing staff in the day-to-day operations of office.
  • Experience managing and evaluating workflow and reporting processes.
  • Previous experience in operations management.
PREFERRED SKILLS

Professional experience and understanding of NET service delivery and previous experience in human services transportation, including provider network management and logistics coordination.

QUALIFICATION
  • Bachelorโ€™s degree in Business Administration from accredited College or University in Public Administration, Health Administration, Social Work, Education or a related field. Equivalent experience with noted progressive responsibilities may be considered.
  • 5+ yearsโ€™ experience in Executive and/or Operational Management.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

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