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Key Concierge Jobs (NOW HIRING)

Concierge

Coto De Caza, CA · On-site

$17 - $18/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Houston, TX · On-site

$14.75 - $19/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Clarkston, MI · On-site

$15.75 - $20.50/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Philadelphia, PA · On-site

$14.75 - $19/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Mansfield, TX · On-site

$14 - $18/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Riverwoods, IL · On-site

$15.75 - $20.25/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Indianapolis, IN · On-site

$14.75 - $19/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Riverwoods, IL · On-site

$16 - $19/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

San Diego, CA · On-site

$26 - $28/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

San Diego, CA · On-site

$20 - $22/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Rancho Mirage, CA · On-site

$15.75 - $20.50/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Indianapolis, IN · On-site

$14.75 - $19/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Indianapolis, IN · On-site

$18/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Fort Lauderdale, FL · On-site

$14.75 - $19/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Coto De Caza, CA · On-site

$16.75 - $21.50/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Farmers Branch, TX · On-site

$15.25 - $19.75/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

San Diego, CA · On-site

$16.50 - $21.25/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Concierge

Dallas, TX

$15.25 - $19.75/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Showing results 41-60

Key Concierge information

See salary details

$11

$18

$25

How much do key concierge jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for key concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a key concierge?

Key Concierges are hospitality professionals who assist guests with a wide range of personal services, such as booking reservations, arranging transportation, recommending local attractions, and handling special requests. They serve as a central point of contact to ensure guests have a smooth and enjoyable experience during their stay. Key Concierges often work in hotels, luxury apartments, or private residences, providing personalized attention to meet guests’ needs. Their role is crucial in delivering high-quality customer service and enhancing the overall guest experience.

What are the key skills and qualifications needed to thrive as a key concierge, and why are they important?

To thrive as a Key Concierge, you need excellent customer service skills, attention to detail, and a solid understanding of hospitality standards, often supported by experience in luxury hotels or property management. Familiarity with property management systems, booking platforms, and communication tools is typically required. Outstanding interpersonal skills, discretion, and problem-solving abilities set exceptional concierges apart. These skills ensure seamless guest experiences, efficient property operations, and the maintenance of high service standards.

How does a key concierge typically collaborate with other departments to enhance the guest experience?

As a Key Concierge, close collaboration with departments such as housekeeping, front desk, and maintenance is essential to ensure guests receive seamless and personalized service. This often involves coordinating special requests, arranging reservations or transportation, and promptly addressing any issues that arise during a guest's stay. Strong communication skills and a proactive approach help foster positive relationships with team members, ultimately leading to elevated guest satisfaction and a smooth workflow.

What is the difference between Key Concierge vs Hotel Concierge?

AspectKey ConciergeHotel Concierge
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service experience, hospitality knowledge
Work EnvironmentLuxury residences, private clubs, corporate buildingsHotels, resorts, hospitality venues
Employer & Industry UsageReal estate, private clubs, luxury servicesHospitality industry, hotels, resorts
Common Search & ComparisonYesYes

The main difference between a Key Concierge and a Hotel Concierge lies in their work environment and employer. Key Concierges typically work in private residences, luxury buildings, or clubs, focusing on personalized services for residents or members. Hotel Concierges operate within hotels and resorts, assisting guests with services like reservations and local recommendations. Both roles require excellent customer service skills and hospitality knowledge, but their settings and clienteles differ.

Do key concierges make good money?

Key concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on experience, location, and employer. They may also receive tips and benefits, with higher earnings possible in luxury or high-demand environments. Compensation can vary based on skills, customer service quality, and the complexity of tasks performed.

How do I get hired as a key concierge?

To get hired as a key concierge, candidates typically need customer service experience, strong communication skills, and knowledge of security protocols. Many employers prefer candidates with a background in hospitality, security, or related fields, and some roles may require certifications such as CPR or security training. A professional demeanor and reliability are essential for this position.

What does a key concierge job do?

A key concierge is responsible for managing access to buildings or properties, often handling security, guest services, and key control. They may monitor security systems, assist visitors, and ensure safety protocols are followed, typically working in residential or commercial settings. Strong communication skills and attention to detail are important for this role.

What cities are hiring for Key Concierge jobs?

Cities with the most Key Concierge job openings:

What are popular job titles related to Key Concierge jobs?

For Key Concierge jobs, the most frequently searched job titles are:

Infographic showing various Key Concierge job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

Coto De Caza, CA • On-site

ClubCorp
Traveler Accommodation • 10K+ employees

$17 - $18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description


Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club's values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
Key Priorities
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club's commitment to exceeding members' expectations.
Reporting Structure
  • Reports to the Member Experience Director
Day to Day
  • Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
  • Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
  • Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
  • Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
  • Assist with member communications, including social media efforts, newsletters, and event announcements.
  • Make outbound calls to new and at-risk members to ensure engagement and retention.
  • Support member experience initiatives by promoting club offerings and assisting with key projects.
  • Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
  • Conduct proactive phone calls to confirm member reservations for dining and events.
  • Oversee the reservation process for the club's dining facilities, ensuring accurate booking details and timely confirmations.
  • Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
  • Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
  • Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
  • Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
  • Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
  • Maintain up-to-date member profiles, including personal preferences and special occasions.
  • Communicate any known member's allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
  • Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
  • Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.

Additional Duties
  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
  • High school diploma or equivalent.
  • A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
  • Possess a service-oriented mindset with the ability to make every member and guest feel valued.
  • Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
  • Professional and welcoming phone demeanor.
  • Positive attitude with a collaborative team spirit.

Preferred
  • Strong communication skills across various channels, including verbal, written, phone, text, and social media.
  • Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
  • Strong organizational skills with keen attention to detail.
  • Exceptional listing skills, with the ability to understand and respond to member and guest needs.
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
  • Effective multitasker with strong time management and prioritization skills.
Physical Requirements
  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
  • Effective communication skills with sufficient visual acuity, including talking and hearing.

Primary Tools/Equipment
  • Computer
  • Keyboard
  • Telephone
  • Copier
  • General office supplies

Work Schedule
  • Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
  • Additional hours are required to meet deadlines of the position.

What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.