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Key Concierge Jobs (NOW HIRING)

Rosewood Residences Lido Key

Be Seen First

Chief Concierge

Sarasota, FL · On-site

$25 - $27/hr

At Rosewood Residences Lido Key, the Concierge team is integral to deliver highly personalized, anticipatory service. The Chief Concierge works closely with on-site residential leadership and ...

Sunset Key Cottages

Concierge

Key West, FL · On-site

$15.25 - $19.75/hr

The best Front Desk Concierge will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. This position pays an hourly rate plus commissions.

Blt Management LLC

Package Concierge

Stamford, CT · On-site

$16.50 - $21.25/hr

The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a full-time position . Description: The Concierge ...

Blt Management LLC

Package Concierge

Stamford, CT · On-site

$16.50 - $21.25/hr

The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a full-time position. Description: The Concierge ...

Sunset Key Cottages

Concierge

Key West, FL

$15.25 - $19.75/hr

The best Front Desk Concierge will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. This position pays an hourly rate plus commissions.

Sunset Key Cottages

Concierge

Key West, FL

$15.25 - $19.75/hr

The best Front Desk Concierge will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. This position pays an hourly rate plus commissions.

Boca Circle Rehabilitation Center

Concierge

Boca Raton, FL · On-site

$18 - $23/hr

Concierge Location: Boca Raton, Florida Shift: Full-Time | 11:00 AM - 7:00 PM Salary: $18.00-$23.00 ... As a key member of our team, you will ensure a smooth and welcoming transition into our community ...

Invited Clubs

Concierge

Clarkston, MI · On-site

$15.75 - $20.50/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited Clubs

Concierge

San Diego, CA · On-site

$16.50 - $21.25/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited

Concierge

Riverwoods, IL · On-site

$16 - $20.75/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited Clubs

Concierge

Houston, TX

$14.75 - $19/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited Clubs

Concierge

Gibsonia, PA · On-site

$14.25 - $18.25/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

ClubCorp

Concierge

Oro Valley, AZ · On-site

$18/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited Clubs

Concierge

Norfolk, VA · On-site

$15 - $19.25/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited Clubs

Concierge

Roswell, GA · On-site

$14.25 - $18.50/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited Clubs

Concierge

Mansfield, TX · On-site

$14 - $18/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

Invited

Concierge

Oro Valley, AZ · On-site

$14.50 - $18.75/hr

Key Priorities The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing ...

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Key Concierge information

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$11

$18

$25

How much do key concierge jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for key concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a key concierge?

Key Concierges are hospitality professionals who assist guests with a wide range of personal services, such as booking reservations, arranging transportation, recommending local attractions, and handling special requests. They serve as a central point of contact to ensure guests have a smooth and enjoyable experience during their stay. Key Concierges often work in hotels, luxury apartments, or private residences, providing personalized attention to meet guests’ needs. Their role is crucial in delivering high-quality customer service and enhancing the overall guest experience.

What are the key skills and qualifications needed to thrive as a key concierge, and why are they important?

To thrive as a Key Concierge, you need excellent customer service skills, attention to detail, and a solid understanding of hospitality standards, often supported by experience in luxury hotels or property management. Familiarity with property management systems, booking platforms, and communication tools is typically required. Outstanding interpersonal skills, discretion, and problem-solving abilities set exceptional concierges apart. These skills ensure seamless guest experiences, efficient property operations, and the maintenance of high service standards.

How does a key concierge typically collaborate with other departments to enhance the guest experience?

As a Key Concierge, close collaboration with departments such as housekeeping, front desk, and maintenance is essential to ensure guests receive seamless and personalized service. This often involves coordinating special requests, arranging reservations or transportation, and promptly addressing any issues that arise during a guest's stay. Strong communication skills and a proactive approach help foster positive relationships with team members, ultimately leading to elevated guest satisfaction and a smooth workflow.

What is the difference between Key Concierge vs Hotel Concierge?

AspectKey ConciergeHotel Concierge
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service experience, hospitality knowledge
Work EnvironmentLuxury residences, private clubs, corporate buildingsHotels, resorts, hospitality venues
Employer & Industry UsageReal estate, private clubs, luxury servicesHospitality industry, hotels, resorts
Common Search & ComparisonYesYes

The main difference between a Key Concierge and a Hotel Concierge lies in their work environment and employer. Key Concierges typically work in private residences, luxury buildings, or clubs, focusing on personalized services for residents or members. Hotel Concierges operate within hotels and resorts, assisting guests with services like reservations and local recommendations. Both roles require excellent customer service skills and hospitality knowledge, but their settings and clienteles differ.

Do key concierges make good money?

Key concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on experience, location, and employer. They may also receive tips and benefits, with higher earnings possible in luxury or high-demand environments. Compensation can vary based on skills, customer service quality, and the complexity of tasks performed.

How do I get hired as a key concierge?

To get hired as a key concierge, candidates typically need customer service experience, strong communication skills, and knowledge of security protocols. Many employers prefer candidates with a background in hospitality, security, or related fields, and some roles may require certifications such as CPR or security training. A professional demeanor and reliability are essential for this position.

What does a key concierge job do?

A key concierge is responsible for managing access to buildings or properties, often handling security, guest services, and key control. They may monitor security systems, assist visitors, and ensure safety protocols are followed, typically working in residential or commercial settings. Strong communication skills and attention to detail are important for this role.

What cities are hiring for Key Concierge jobs?

Cities with the most Key Concierge job openings:

What are popular job titles related to Key Concierge jobs?

For Key Concierge jobs, the most frequently searched job titles are:

Key Concierge jobs near you
Infographic showing various Key Concierge job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Manager, Building Experience & Standards

Brooklyn, NY • On-site

PBS Facility Service
See more jobs at PBS Facility Serviceexternal

$95K - $110K/yr

Full-time

Re-posted 10 days ago

Job description

Manager, Building Experience & Standards
PBS Facility Service | Brooklyn, NY | Full-Time | On-Site
About the Role
At PBS Facility Service, we believe that exceptional resident experiences start with exceptional people. As Manager of Building Experience & Standards, you will lead the charge in delivering a hospitality-first culture across our residential portfolio. This role focuses on the daily execution of concierge and front-of-house services, ensuring every resident interaction reflects professionalism, warmth, and the high standards that define the PBS brand. You will oversee concierge, doormen, and amenity staff; implement hospitality-driven protocols; and act as the key link between site-level service and executive-level expectations. If you have a background in luxury service and a passion for building high-performing teams, this role offers an opportunity to shape how residents experience home.
What you will do
  • Supervise concierge, front desk, doormen, and amenity staff across assigned buildings to ensure consistent white-glove service and professional presentation.

  • Train frontline staff on hospitality protocols, tone of voice, resident interaction, uniform standards, and problem-solving approaches.

  • Conduct regular site visits to assess service quality, staff performance, resident satisfaction, and adherence to PBS standards.

  • Create, implement, and maintain hospitality-focused SOPs, checklists, and communication protocols for all front-of-house staff.

  • Monitor and support the daily execution of key concierge tasks such as guest management, package room, and resident and building management concerns.

  • Serve as a liaison between PBS management, property owners, and site-level concierge teams to align service goals and ensure a unified building experience.

  • Provide real-time coaching and feedback to staff to correct service issues and reinforce positive performance.

  • Lead onboarding for new concierge and front desk hires and oversee recurring refresher training sessions across the portfolio.

  • Build and maintain a culture of professionalism, warmth, and attention to detail in all resident interactions in adherence to 'The PBS Service Code'.

  • Partner with PBS leadership to launch resident experience initiatives, seasonal engagement programs, and brand-aligned service enhancements.

What it takes to be successful
  • BA in Hospitality Management, 3-5 years of experience in residential concierge, luxury hotel operations, or hospitality-focused property management.

  • Demonstrated ability to lead frontline service teams and maintain consistent customer experience standards.

  • Experience training concierge and doorman staff on service, communication, and building protocols.

  • Strong interpersonal and leadership skills - able to inspire, coach, and correct professionally.

  • Bilingual in English and Spanish preferred.

  • Proficient with Microsoft Office and basic familiarity with property management systems or visitor software.

  • Ability to travel to multiple sites across the tri-state area as needed.

  • Availability for occasional evening or weekend site visits and service support.

Why Work at PBS Facility Service?
PBS Facility Service is redefining front-of-house building operations by blending professional facility services with elevated hospitality standards. As Manager of Building Experience & Standards, you will play a key role in shaping the way residents experience their homes, through service consistency, staff excellence, and a strong hospitality-first culture.

Apply