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Key Concierge Jobs in Austin, TX (NOW HIRING)

Grand Living at Georgetown

Concierge

Georgetown, TX

$14.50 - $18.50/hr

Key Details: * Part-Time: every other Sunday 3p-11p * PRN: As needed, flexible 7 days a week, 7a-3p or 3p-11p About the Position The Concierge (who serves as a concierge for the community) is ...

Grand Living at The Grove

Concierge

Austin, TX · On-site

$15.25 - $19.75/hr

Key Details: * Full Time: * 10pm - 6am * 2pm-10pm * Part-Time: * Friday & Saturday * 10pm-6am About the Position The Concierge (who serves as a concierge for the community) is responsible for ...

Grand Living

Concierge

Georgetown, TX · On-site

$14.50 - $18.50/hr

Key Details: * Part-Time: every other Sunday 3p-11p * PRN: As needed, flexible 7 days a week, 7a-3p or 3p-11p About the Position The Concierge (who serves as a concierge for the community) is ...

Grand Living

Concierge

Austin, TX · On-site

$15.25 - $19.75/hr

Key Details: * Full Time: * 10pm - 6am * 2pm-10pm * Part-Time: * Friday & Saturday * 10pm-6am About the Position The Concierge (who serves as a concierge for the community) is responsible for ...

FirstService Residential

Concierge (Overnight)

Austin, TX · On-site

$19 - $22.50/hr

A concierge position requires a passion for people and dedication to providing superior customer ... Performs a wide variety of tasks using a computer and other electronic systems (e.g., key track ...

Stratton Amenities

Front Desk Concierge

Austin, TX · On-site

$17 - $18/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in ... Key Responsibilities * Greet all residents and guests promptly, using proper eye contact, posture ...

Stratton Amenities

Front Desk Concierge

Austin, TX · On-site

$15.25 - $19.75/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in ... Key Responsibilities * Greet all residents and guests promptly, using proper eye contact, posture ...

Stratton Amenities

Lead Concierge

Austin, TX · On-site

$22/hr

Key Responsibilities: * Act as the face of the property and leading by example * Facilitate communication between the property manager and the concierge team * Exceed expectations by providing ...

Stratton Amenities

Lead Concierge

Austin, TX · On-site

$45K/yr

Key Responsibilities: * Act as the face of the property and leading by example * Facilitate communication between the property manager and the concierge team * Exceed expectations by providing ...

Method Co.

Front Desk Concierge - ROOST Rainey

Austin, TX · On-site

$15.25 - $19.75/hr

Key Responsibilities * Greet guests with warmth, professionalism, and genuine hospitality * Manage ... concierge, or guest-service experience (hotel or luxury residential preferred) * Strong ...

Method Co.

Front Desk Concierge - ROOST Rainey

Austin, TX · On-site

$15.25 - $19.75/hr

Key Responsibilities * Greet guests with warmth, professionalism, and genuine hospitality * Manage ... concierge, or guestservice experience (hotel or luxury residential preferred) * Strong ...

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All JobsKey Concierge JobsKey Concierge Jobs in Austin, TX

Key Concierge information

See Austin, TX salary details

$10

$17

$25

How much do key concierge jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for key concierge in Austin, TX is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.04 per hour, depending on experience, location, and employer.

What is a key concierge?

Key Concierges are hospitality professionals who assist guests with a wide range of personal services, such as booking reservations, arranging transportation, recommending local attractions, and handling special requests. They serve as a central point of contact to ensure guests have a smooth and enjoyable experience during their stay. Key Concierges often work in hotels, luxury apartments, or private residences, providing personalized attention to meet guests’ needs. Their role is crucial in delivering high-quality customer service and enhancing the overall guest experience.

What are the key skills and qualifications needed to thrive as a key concierge, and why are they important?

To thrive as a Key Concierge, you need excellent customer service skills, attention to detail, and a solid understanding of hospitality standards, often supported by experience in luxury hotels or property management. Familiarity with property management systems, booking platforms, and communication tools is typically required. Outstanding interpersonal skills, discretion, and problem-solving abilities set exceptional concierges apart. These skills ensure seamless guest experiences, efficient property operations, and the maintenance of high service standards.

How does a key concierge typically collaborate with other departments to enhance the guest experience?

As a Key Concierge, close collaboration with departments such as housekeeping, front desk, and maintenance is essential to ensure guests receive seamless and personalized service. This often involves coordinating special requests, arranging reservations or transportation, and promptly addressing any issues that arise during a guest's stay. Strong communication skills and a proactive approach help foster positive relationships with team members, ultimately leading to elevated guest satisfaction and a smooth workflow.

What is the difference between Key Concierge vs Hotel Concierge?

AspectKey ConciergeHotel Concierge
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service experience, hospitality knowledge
Work EnvironmentLuxury residences, private clubs, corporate buildingsHotels, resorts, hospitality venues
Employer & Industry UsageReal estate, private clubs, luxury servicesHospitality industry, hotels, resorts
Common Search & ComparisonYesYes

The main difference between a Key Concierge and a Hotel Concierge lies in their work environment and employer. Key Concierges typically work in private residences, luxury buildings, or clubs, focusing on personalized services for residents or members. Hotel Concierges operate within hotels and resorts, assisting guests with services like reservations and local recommendations. Both roles require excellent customer service skills and hospitality knowledge, but their settings and clienteles differ.

Do key concierges make good money?

Key concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on experience, location, and employer. They may also receive tips and benefits, with higher earnings possible in luxury or high-demand environments. Compensation can vary based on skills, customer service quality, and the complexity of tasks performed.

How do I get hired as a key concierge?

To get hired as a key concierge, candidates typically need customer service experience, strong communication skills, and knowledge of security protocols. Many employers prefer candidates with a background in hospitality, security, or related fields, and some roles may require certifications such as CPR or security training. A professional demeanor and reliability are essential for this position.

What does a key concierge job do?

A key concierge is responsible for managing access to buildings or properties, often handling security, guest services, and key control. They may monitor security systems, assist visitors, and ensure safety protocols are followed, typically working in residential or commercial settings. Strong communication skills and attention to detail are important for this role.
Key Concierge jobs near you
Infographic showing various Key Concierge job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,357 per year, or $18 per hour.

Concierge

Georgetown, TX

Grand Living at Georgetown
See more jobs at Grand Living at Georgetownexternal

$14.50 - $18.50/hr

Full-time, Part-time, Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Serve as the first point of contact for residents, visitors, and guests, providing support and assistance.

  • Perform clerical tasks such as coordinating activities, managing requests, distributing correspondence, and directing phone calls.

  • Interact courteously and professionally with all individuals to enhance the overall resident experience.

Job description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

Key Details:

  • Part-Time: every other Sunday 3p-11p
  • PRN: As needed, flexible 7 days a week, 7a-3p or 3p-11p

About the Position

The Concierge (who serves as a concierge for the community) is responsible for enhancing the overall Resident experience by serving as the first point of contact for a variety of support and administrative needs. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and fellow team members. The Concierge position is under the direction of the Business Office Manager in accordance with Community’s standards, processes, procedures, practices and philosophy.

Qualifications and Requirements

The Concierge must possess the following knowledge, skills and abilities:

  • High School Diploma or GED, required.
  • Customer service experience in the senior housing field, preferred. 
  • Ability to read, write and understand the English language in order to communicates with residents, family members, peers, employees, and vendors. 
  • Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
  • Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds.

Benefits

For the Concierge, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

Equal Employment Opportunity

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.