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Key Account Specialist Jobs (NOW HIRING)

ICAT LOGISTICS INC

Key Account Specialist

Piscataway, NJ · On-site

$28.14 - $33.11/hr

Under minimal guidance from the direct supervisor, the Key Account Specialist is responsible for working with specified accounts doing cradle to grave transportation work including shipment ...

Applied Adhesives

Key Account Specialist, West

$143K - $168K/yr

The Key Account Specialist, West is responsible for full-plant level account management and execution across assigned Key Account facilities. This person serves as the primary field-based account ...

Pacifica Continental

Key Account Specialist

Houston, TX · On-site

$18.25 - $24.75/hr

Sales Account Specialist THE OPPORTUNITY: The Sales Account Specialist will be located in the ... Share key data and insights with customers and other departments to better understand current * and ...

Pacifica Continental

Key Account Specialist

Houston, TX · On-site

$60 - $80/hr

Sales Account Specialist The Sales Account Specialist will be located in the Houston area and is ... Share key data and insights with customers and other departments to better understand current and ...

FFF Enterprises, Inc.

Key Account Specialist

Temecula, CA · On-site

$19 - $25.75/hr

Position Summary The Key Account Specialist (KAS) is a remote role responsible for driving sales in low / mid-tier customers & differentiating FFF's portfolio of services, solutionsand products. The ...

AvistaHR

Key Account Specialist

San Juan, PR · On-site

$13/hr

Position Overview El Key Account Specialist será responsable de apoyar las operaciones de ventas, merchandising y desarrollo de oportunidades comerciales para FITC. La posición requiere visitas ...

Applied Adhesives

Key Account Specialist, Upper Midwest

$118K - $143K/yr

The Key Account Specialist, Upper Midwest is responsible for full-plant level account management and execution across assigned Key Account facilities. This person serves as the primary field-based ...

Affinity Group

Key Account Specialist (Food Broker)

Tampa, FL · On-site

$17.25 - $23.75/hr

Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development influencer to be our next Key Account Specialist to spearhead growth in our West Florida market.

Affinity Group

Key Account Specialist (Food Broker)

Raleigh, NC · On-site

$18.50 - $25.25/hr

Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development influencer to be our next Key Account Specialist to spearhead growth in our Raleigh market. This is ...

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Key Account Specialist information

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How much do key account specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for key account specialist in the United States is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

What is a key account specialist?

Key Account Specialists are professionals responsible for managing and nurturing relationships with a company's most important clients, known as key accounts. They serve as the main point of contact for these clients, ensuring their needs are met and identifying opportunities to grow the business relationship. Their duties often include negotiating contracts, coordinating with internal teams, and providing exceptional customer service to retain and expand key accounts.

How does a key account specialist typically collaborate with sales and customer support teams to ensure client satisfaction?

A Key Account Specialist acts as a bridge between key clients and internal teams, frequently coordinating with sales to tailor solutions and with customer support to resolve issues promptly. They participate in regular meetings to align on client goals, share updates, and address any challenges that arise. By proactively communicating client needs and feedback, they help both sales and support teams deliver a seamless experience, ensuring long-term client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a key account specialist, and why are they important?

To thrive as a Key Account Specialist, you need strong sales acumen, relationship management abilities, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are commonly required. Exceptional communication, negotiation, and problem-solving skills help you build trust and deliver tailored solutions for key clients. These skills are vital for driving customer satisfaction, retaining major accounts, and achieving organizational revenue goals.

What is the difference between Key Account Specialist vs Sales Representative?

AspectKey Account SpecialistSales Representative
Primary FocusManaging and growing relationships with key clientsGenerating new sales and acquiring new customers
Work EnvironmentAccount management, client meetings, strategic planningField sales, client visits, product demonstrations
Required CredentialsRelevant sales or industry certifications, experience in account managementSales experience, sometimes industry-specific knowledge

While both roles involve sales skills, a Key Account Specialist focuses on maintaining and expanding relationships with existing key clients, whereas a Sales Representative primarily seeks new customers and sales opportunities. The roles often overlap but differ in their core objectives and daily activities.

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Key Account Specialist jobs near you
Infographic showing various Key Account Specialist job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,335 per year, or $22.3 per hour.

Key Account Specialist

Piscataway, NJ • On-site

ICAT LOGISTICS INC
Transportation and Warehousing • 51 - 200 employees
Learn more about ICAT LOGISTICS INCexternal

$28.14 - $33.11/hr

Full-time

Posted 6 days ago

Job description

Description:

To facilitate the interaction between operations and sales to ensure client needs are met 100% of the time. Under minimal guidance from the direct supervisor, the Key Account Specialist is responsible for working with specified accounts doing cradle to grave transportation work including shipment scheduling, dispatching, planning, tracking, and communication. 


Essential Duties and Responsibilities

Sales & Client Support

  • Work on inventory-related projects from initiation through implementation and post-implementation review 
  •  Manage customer onboarding activities and inventory transitions into company warehouse management systems 
  • Oversee client inquiries via phone, email or other means. Tracking acknowledgement and response quality to key clients
  • Exception handling and internal escalations as needed
  • Responding to or delegating non-sales client inquiries (outside of general tracking, quotes). 
  • Identifying resource efficiencies (i.e., client email groups/distribution groups and compiling relevant marketing assets for BD efforts) 
  • Track key account news (i.e., alerts) to identify engagement and/or growth opportunities
  • Working across departments to generate metrics and reports for key accounts as needed
  • Provide support to sales team as needed
  • During order input, gather all relevant information
  • Effectively route packages based on customer specifications 
  • Track and monitor all shipments with process updates at each step including possible setbacks such as delays, cancellations, field damage, etc.
  • Notify responsible parties of special services requests
  • Identifying opportunities for process improvements to augment the level of quality of service
  • Work with external and internal clients to arrange, transport, and deliver their consignments
  • Utilize our vendors and partners to provide timely, professional, and cost-effective solutions
  • Utilize our TMS and/or WMS effectively and diligently
  • Perform other duties as needed
Requirements:

Qualifications & Skill Requirements

  • High school diploma or equivalent required
  • 2+ years' experience in logistics and/or freight forwarding operations and account management, or equivalent education and experience
  • Have a familiarity with governmental compliance agencies such as the TSA and DOT.
  • Customer service experience
  • Intermediate skills with Microsoft Office products (excel, word, outlook, ppt)

Key Competencies

  • Problem-solving solutions
  • Ability to work in a time-sensitive environment
  • Desire and drive to learn and grow
  • Highly motivated team player with an outgoing and positive work attitude
  • Well organized, able to plan and effectively set priorities for implementation
  • Ability to be flexible as priorities shift 
  • Demonstrated ability to work in a client centric environment
  • Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
  • Outstanding communication skills - Excellent verbal and written with an emphasis on listening
  • Understanding and responsive to situations that require a sense of urgency
  • Consistent in follow-up and follow-through
  • Credible with a high level of personal integrity
  • Adaptive to ICAT’s core values 

Supervisory Responsibilities: No 

Travel Requirement: no

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

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