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Key Account Coordinator Jobs in Washington (NOW HIRING)

RSM

Key Account Executive

Washington, DC · On-site

Serving as a strategic advisor, the Key Account Executive coordinates internal resources to deliver comprehensive solutions, including global tax, compliance, reporting, and advisory services ...

Janitza

Key Account Manager - Industrial

Ashburn, VA · On-site

$130K - $150K/yr

Key Account Manager - Industrial LOCATION: Remote Who We Are Janitza LP is the North American arm ... remote coordination. * Strong interpersonal and networking skills to build and maintain ...

Janitza

Key Account Manager - Industrial

Ashburn, VA · Remote

Key Account Manager - Industrial LOCATION: RemoteWho We Are Janitza LP is the North American arm of ... coordination.Strong interpersonal and networking skills to build and maintain relationships ...

Kenan Advantage Group

Key Account Specialist-12hr

Reston, VA · On-site

$19.75 - $27/hr

The Key Account Specialist serves as the primary operational liaison between customers, dispatch ... Serve as a primary point of coordination for customer operational needs. * Ensure timely ...

Cvent

Account Manager, Digital Events

VA · On-site +1

Collaborating with Customer Success Managers and engaging with key stakeholders, you'll drive ... coordinating internal stakeholders. * Identify and close expansion opportunities within your ...

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How much do key account coordinator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for key account coordinator in Washington is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $25.34 and $32.93 per hour, depending on experience, location, and employer.

What does a key account coordinator do?

A Key Account Coordinator is responsible for managing relationships with a company's most important clients, known as key accounts. They serve as the primary point of contact, ensuring that clients receive excellent service and that their needs are met efficiently. Their duties often include coordinating orders, addressing client inquiries, collaborating with sales and operations teams, and tracking account performance. By maintaining strong relationships, they help drive customer satisfaction and support the company's business objectives.

What does a key account coordinator do?

A key account coordinator is in charge of maintaining relationships with a company’s customers. The responsibilities of a key account coordinator are to act as support for a company’s most important clients, acting as a liaison between the customer and the business. Because the role of key account coordinator is applicable to so many industries, and because key clients can range in size, you must be flexible in approach to your duties and be willing to provide whatever support and customer service is necessary to ensure the continuance of a productive business relationship. If the relationship is in sales, then you ensure orders are received and delivered on time. If your business manages financials, you oversee the client’s brief and provide reports on the status of their accounts. You do whatever is needed to best serve the needs of your clients.

What are the key skills and qualifications needed to thrive as a key account coordinator, and why are they important?

To thrive as a Key Account Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, Microsoft Office Suite, and order management systems is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you stand out in this client-focused role. These qualities are crucial for managing client accounts efficiently, ensuring customer satisfaction, and supporting business growth.

How does a key account coordinator typically interact with other departments to ensure client satisfaction?

As a Key Account Coordinator, you will frequently collaborate with departments such as sales, logistics, customer service, and finance to address client needs and resolve issues efficiently. Your role involves acting as a communication bridge, ensuring that all teams are aligned on client expectations, project timelines, and deliverables. This cross-functional teamwork is crucial for maintaining strong client relationships and proactively solving potential challenges before they escalate. Effective coordination and clear communication are essential skills for success in this role.
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Key Account Coordinator jobs near you
Infographic showing various Key Account Coordinator job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 2% Temporary, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $60,529 per year, or $29.1 per hour.

Key Account Executive

Washington, DC • On-site

RSM
See more jobs at RSMexternal

Full-time

Posted 9 days ago

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM US LLP isseekingto add aKey Account Executiveto our Enterprise Sales Organizationtofocus on growing ourcomprehensive suite ofaudit, tax, and consulting services. The Key Account Executive is responsible for driving growth within major client accounts by fostering strong relationships, understanding client needs, and applying experience with global accounts, multinational organizations, and publicly traded company environments to identify strategic opportunities. This role focuses on identifying and pursuing cross-sell opportunities, actively converting single-service engagements into integrated partnerships by promoting RSM's assurance, tax, and consulting offerings. Serving as a strategic advisor, the Key Account Executive coordinates internal resources to deliver comprehensive solutions, including global tax, compliance, reporting, and advisory services relevant to complex multinational and public company clients. The position is central to strengthening client loyalty, expanding executive-level relationships, and supporting the organization's overall business objectives, with particular emphasis on clients operating in industries aligned with RSM US LLP's key sectors, including financial services, healthcare, construction and real estate, manufacturing, technology, and food and beverage.

Responsibilities:

Strategic Account Leadership & Planning

  • Develop and execute comprehensive strategic account plans for 8-15 assigned key accounts, establishing clear revenue targets, relationship milestones, and cross-sell initiatives aligned with firm growth objectives.
  • Conduct quarterly account reviews with internal stakeholders (audit, tax, consulting partners, subject matter experts) to identify expansion opportunities, share competitive intelligence, and design integrated service solutions.
  • Establish and maintain executive relationship mapping for each account, identifying decision-makers, influencers, and key stakeholders across the C-suite and operational functions to enable multi-threaded engagement.
  • Lead the transition of single service line clients (audit-only, tax-only, or consulting-only) into multi-service partnerships by connecting client business challenges to RSM's integrated capabilities in assurance, tax, and consulting.

Revenue Growth & Expansion

  • Drive year-over-year organic revenue growth within assigned accounts through renewals, upsells, cross-sells, and the pursuit of new service opportunities. Target 10-15% annual account growth, with particular emphasis on cross-functional service expansion.
  • Identify and qualify high-value expansion opportunities, including gaps in service utilization, unmet business needs, and industry-specific challenges that align with RSM's portfolio (e.g., integration of tax planning with transaction advisory, risk consulting with compliance audits).
  • Develop and present multi-service value propositions to C-suite executives, leveraging industry benchmarking, peer case studies, and quantifiable ROI scenarios to justify investments in expanded services.
  • Forecast and manage the expansion revenue pipeline, including opportunity sizing, probability weighting, and close forecasting for expanded service engagements; deliver quarterly pipeline reviews.

Client Relationship & Engagement

  • Serve as the primary point of contact and strategic business partner for assigned key accounts, building trust-based relationships grounded in deep industry knowledge, insight into the client's business model, and demonstrated commitment to their success.
  • Conduct quarterly business reviews (QBRs) and executive business reviews (EBRs) with client leadership, presenting account performance summaries, service delivery outcomes, industry trends impacting the client, and recommendations for enhanced value and expanded engagement.
  • Maintain consistent contact cadence through strategic calls, emails, and in-person visits focused on understanding evolving client needs, monitoring account health, and proactively identifying emerging challenges or expansion triggers
  • Build and nurture multi-threaded relationships across multiple business units, departments, and geographies within client organizations to reduce single-point-of-contact risk and increase wallet share.
  • Secure client advocacy through executive testimonials, case study development, and referral generation; cultivate referenceable relationships for thought leadership and new business development.

Cross-Sell & Service Integration

  • Lead the identification and launch of cross-service initiatives that position RSM as the integrated advisor of choice, combining expertise from audit/assurance, tax strategy, and consulting/advisory to address client's highest-priority business challenges.
  • Collaborate with practice leaders, subject matter experts, and delivery teams to design and scope integrated solutions that leverage RSM's full breadth of capabilities and industry depth.
  • Manage the internal sales process, including coordinating proposal development, managing competitive assessments, and orchestrating multi-practice involvement in client meetings to present unified solutions and demonstrate firm capabilities.
  • Track and report on product/service line penetration within each account, establishing goals for adoption of new services and monitoring progress toward multi-service partnership status.

Client Success & Account Health

  • Develop and monitor relationship depth, contract renewal status, competitive threats, usage trends, and client satisfaction indicators.
  • Proactively identify at-risk accounts and design interventions (increased executive engagement, service recovery initiatives, enhanced value delivery) to prevent churn and stabilize relationships.
  • Work closely with delivery teams, audit partners, and consulting leads to ensure service delivery excellence, client satisfaction, and measurable outcomes against agreed success criteria.
  • Manage contract renewals and renegotiations, ensuring on-time renewal execution and leveraging renewal conversations as opportunities to expand scope and service offerings.

Market & Industry Insights

  • Develop deep industry expertise for assigned accounts, staying abreast of industry trends, regulatory changes, market dynamics, and peer benchmarks relevant to each client's sector.
  • Bring curated industry insights, thought leadership, benchmarking data, and best practice recommendations to client conversations, positioning RSM as a strategic thought partner and trusted advisor.
  • Identify and communicate competitive threats, market disruptors, or emerging business challenges affecting clients that create opportunities for expanded RSM engagement.

Required Qualifications:

  • Bachelor's or Graduate degree (preferred) in related field of study, or equivalent work experience. CPA, CFA, or relevant industry credential a plus.

  • 7+ years of account management, strategic account leadership, or sales experience within professional services, management consulting, accounting, or mid-market B2B services, preferably serving Industrials clients.

  • Deep working knowledge of professional services delivery, including audit, assurance, global tax, consulting, advisory, or similar services, with the ability to speak credibly about service capabilities, methodologies, regulatory considerations, and client outcomes for complex domestic, multinational, and public company clients

  • Strong consultative selling and relationship-building expertise; ability to diagnose client business challenges, design tailored solutions, and articulate ROI and value propositions

  • Mastery of strategic account planning, multi-threaded relationship management, and account health assessment frameworks.

  • Excellence in cross-functional coordination and internal stakeholder management; demonstrated ability to align and mobilize internal teams (partners, practice leads, consultants, delivery professionals) around client success and revenue objectives.

  • Advanced proficiency with M365, CRM analytics, and business intelligence tools; ability to extract insights from account data and use metrics to drive decision-making.

  • Excellent communication, presentation, and negotiation skills; ability to craft compelling value narratives for C-suite audiences and close complex, multi-service deals.

  • Proven ability to build C-level relationships, navigate complex organizational structures, and influence senior decision-makers in financial, operational, or strategic functions.

  • Direct experience in cross-selling or multi-service expansion within a professional services or consulting environment, with evidence of sustained success growing account wallet share.

  • Required experience working with global accounts, multinational organizations, and/or publicly traded company clients, including familiarity with global tax priorities, complex compliance needs, financial reporting considerations, and the coordination required across tax, audit, advisory, and client leadership teams.

  • Preferred industry background in one or more sectors that align with RSM US LLP's key industry focus areas, including financial services, healthcare, construction and real estate, manufacturing, technology, and food and beverage; demonstrated ability to translate sector-specific business, regulatory, and market dynamics into relevant client opportunities.

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $147,000 - $260,700

Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance.

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