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Key Account Associate Jobs in Alabama (NOW HIRING)

MSC

Key Accounts Executive

Mobile, AL

... our associates. Requisition ID : 20733 Employment Type : Full Time Job Category : Sales Work ... Responsibilities include expanding sales through new account acquisition, deepening product ...

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Key Account Associate information

See Alabama salary details

$26.7K

$51.5K

$70.7K

How much do key account associate jobs pay per year?

As of May 30, 2026, the average yearly pay for key account associate in Alabama is $51,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $58,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Key Account Associate, and why are they important?

To thrive as a Key Account Associate, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and proficiency in Microsoft Office are typically essential. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and address their needs effectively. These skills are crucial for maintaining client satisfaction, achieving sales targets, and contributing to the company’s growth.

How does a Key Account Associate typically collaborate with other departments to support client needs?

Key Account Associates regularly work alongside teams such as sales, marketing, logistics, and customer service to ensure that key clients receive comprehensive support. This collaboration often involves coordinating on customized solutions, streamlining communication between the client and internal teams, and addressing any challenges that arise promptly. By maintaining strong interdepartmental relationships, Key Account Associates help ensure client satisfaction and drive retention. Effective teamwork is crucial, as these associates serve as the primary point of contact and must align internal resources to meet client expectations.

What are Key Account Associates?

Key Account Associates are professionals responsible for managing and nurturing relationships with an organization's most important clients, known as key accounts. They work closely with these clients to understand their needs, provide solutions, and ensure customer satisfaction. Their role often includes handling inquiries, resolving issues, and collaborating with internal teams to deliver tailored services or products. By maintaining strong relationships, Key Account Associates help drive sales growth and client retention for the company.

What is the difference between Key Account Associate vs Sales Coordinator?

AspectKey Account AssociateSales Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldUsually requires a bachelor's degree, often in business or communications
Work EnvironmentWorks closely with key clients, manages account relationships, often in B2B settingsSupports sales teams, coordinates sales activities, and handles administrative tasks
Employer & Industry UsageCommon in manufacturing, wholesale, and B2B sectorsWidely used across retail, corporate sales, and service industries

The Key Account Associate focuses on managing relationships with major clients and maintaining key accounts, while the Sales Coordinator supports sales teams with administrative and coordination tasks. Both roles require strong communication skills and a customer-focused approach, but the Key Account Associate has a more strategic client management focus.

What are the most commonly searched types of Key Account jobs in Alabama? The most popular types of Key Account jobs in Alabama are:
What cities in Alabama are hiring for Key Account Associate jobs? Cities in Alabama with the most Key Account Associate job openings:
Key Account Associate jobs near you
Infographic showing various Key Account Associate job openings in Alabama as of May 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,496 per year, or $24.8 per hour.
Account Associate - Shared Services

Account Associate - Shared Services

Insurance Office of America

Montgomery, AL

$20.67 - $24/hr

Full-time

Medical, Retirement

Posted 4 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance

Job description

Description

Job Description:

Title: Account Associate - Shared Services 

Fully Remote

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 

 
Key Responsibilities: 

  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. 

  • Office Support: Assist with general office tasks and administration. 

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. 

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. 

  • Data Management: Maintain accurate and up-to-date data in agency systems. 

  • Activity Monitoring: Ensure timely completion of tasks and activities. 

  • Communication: Keep the account team informed of workload status and any issues. 

  • Service Excellence: Provide proactive and responsive service. 

  • Performance Monitoring: Ensure productivity and quality standards are met. 

  • Promote Culture: Participate in team building and promote a positive work environment. 

  • Continuous Improvement: Seek and adopt best practices. 

  • Compliance: Stay updated on company policies and procedures. 

  • Professional Development: Enhance technical skills and industry knowledge. 

  • Relationship Building: Foster positive relationships with colleagues and leadership. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 3+ years of industry experience

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communications. multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Employee stock plan participation 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $20.67 to $24.00 per hour, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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