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Kcs Manager Jobs (NOW HIRING)

KCS

Business Development Manager

Morrisville, NC

$125 - $150K/hr

Company Description KCS is an entrepreneurial provider of diverse portfolio of IT services. We are ... Prospect, make sales calls and conduct in-person meetings with personnel ranging from key managers ...

KCS

Business Development Manager

Morrisville, NC · On-site

$125 - $150K/hr

Company Description KCS is an entrepreneurial provider of diverse portfolio of IT services. We are ... MS Office and CRM (Zoho) • Bachelor's degree, BS or BBA preferred. KCS provides tools and ...

KCS

Business Development Manager

Morrisville, NC · On-site

$125 - $150K/hr

Company Description KCS is an entrepreneurial provider of diverse portfolio of IT services. We are ... MS Office and CRM (Zoho) • Bachelor's degree, BS or BBA preferred. KCS provides tools and ...

KCS

Java Architect

Morrisville, NC · On-site

$59 - $79.50/hr

Identifies and communicates cross-functional or 3rd party issues to manager or appropriate ... Technical Recruiter Keshav Consulting Solutions(KCS) 1000 Bearcat Way Suite 105 Morrisville NC ...

KCS

Java Architect

Morrisville, NC · On-site

$59 - $79.50/hr

Identifies and communicates cross-functional or 3rd party issues to manager or appropriate ... Technical Recruiter Keshav Consulting Solutions(KCS) 1000 Bearcat Way Suite 105 Morrisville NC ...

Pure Storage, Inc.

Senior Knowledge Manager

Lehi, UT · On-site

$107K - $230K/yr

Lead KCS Program Adoption & Change Management: Partner with KCS leaders and cross-functional support teams to embed Knowledge-Centered Service (KCS) principles, delivering comprehensive change ...

Pure Storage, Inc.

Senior Knowledge Manager

Raleigh, NC · On-site

$107K - $230K/yr

Lead KCS Program Adoption & Change Management: Partner with KCS leaders and cross-functional support teams to embed Knowledge-Centered Service (KCS) principles, delivering comprehensive change ...

AIA Vermont

WI · On-site

$77K - $103K/yr

Seeking an experienced Project Manager or licensed Architect with 10+ years experience Kcs ARCHITECTS is now in its eleventh year as a creative and award-winning woman-owned firm located in ...

CapLeo Global

Knowledge Coordinator

Raleigh, NC · On-site

Support the implementation and adoption of the KCS program, ensuring alignment with organizational objectives. * Frontline Support: Provide user access support, manage issue intake and triage, and ...

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How much do kcs manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for kcs manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a KCS Manager?

A KCS Manager is responsible for overseeing the implementation and ongoing management of Knowledge-Centered Service (KCS) practices within an organization, typically in customer support or IT service environments. Their main role is to ensure that knowledge is effectively captured, structured, reused, and improved as part of daily workflows. They lead teams in creating, maintaining, and sharing knowledge articles, and coach staff on best KCS practices to improve efficiency and customer satisfaction. KCS Managers also monitor key metrics to assess the impact of the knowledge program and drive continuous improvement.

How does a KCS Manager typically work with cross-functional teams to implement knowledge management initiatives?

A KCS Manager frequently collaborates with teams such as IT, customer support, and training to roll out effective knowledge management strategies based on the Knowledge-Centered Service (KCS) methodology. They facilitate workshops, set process standards, and coordinate feedback loops to ensure knowledge is captured, shared, and reused efficiently across the organization. This role often acts as a bridge between technical experts and frontline staff, ensuring knowledge assets meet the needs of both internal teams and customers. Successful KCS Managers foster a culture of continuous improvement and knowledge sharing, which can lead to greater organizational learning and career advancement opportunities.

What are the key skills and qualifications needed to thrive as a KCS Manager, and why are they important?

To thrive as a KCS (Knowledge-Centered Service) Manager, you need expertise in knowledge management principles, understanding of KCS methodologies, and often a background in IT support or service management. Familiarity with KCS-certified tools, ITSM platforms like ServiceNow or Zendesk, and a KCS Practices certification are commonly required. Strong leadership, change management, and communication skills help drive adoption and foster a culture of knowledge sharing. These skills ensure successful KCS implementation, improved support efficiency, and continuous organizational learning.

What is the difference between Kcs Manager vs Kcs Coordinator?

AspectKcs ManagerKcs Coordinator
CredentialsTypically requires a bachelor's degree in business, logistics, or related field; certifications like APICS CPIM are commonUsually requires a high school diploma or associate degree; certifications are less common but may include basic supply chain or logistics courses
Work EnvironmentOversees teams, manages processes, and interacts with multiple departments in a corporate settingSupports daily operations, assists managers, and handles routine coordination tasks
Employer & Industry UsageUsed in manufacturing, logistics, and supply chain companies for managerial rolesFound in similar industries, often as support staff within supply chain departments

The Kcs Manager typically holds a leadership role with strategic responsibilities, requiring relevant certifications and experience. In contrast, the Kcs Coordinator focuses on operational support and routine tasks, often with less formal education or certification requirements. Both roles are integral to supply chain operations but differ in scope and seniority.

What are popular job titles related to Kcs Manager jobs?

For Kcs Manager jobs, the most frequently searched job titles are:

Infographic showing various Kcs Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Business Development Manager

Morrisville, NC

KCS
See more jobs at KCSexternal

$125 - $150K/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Company Description

KCS is an entrepreneurial provider of diverse portfolio of IT services. We are an 11 Year old

national IT services provider headquartered in Research Triangle Park, North Carolina (Raleigh-

Durham area) with an ambition to expand our medium and larger client base. Our current

portfolio includes IT Staffing and Custom Software development. Visit our website at

www.keshavconsulting.com to learn more.

Job Description

Account Executive - IT Staffing Sales - New Business Development


Location: Research Triangle Park, North Carolina (Raleigh-Durham area)

Reports to: CEO (direct)

Compensation: Base salary plus commission (Total earnings expectation $125 - $150,000)

Responsibilities

Use proven business development skills and technical background to develop and grow own

client base by marketing our services for contract and/or full-time staffing solutions across

local, regional and national markets.

Prospect, make sales calls and conduct in-person meetings with personnel ranging from key

managers to senior-level executives for the purpose of promoting our services to

prospective clients and building on existing client relationships.

Solidify KCS's presence in the local marketplace through consistent participation in networking

organizations and events on a frequent and consistent basis.

Travel approximately 1/3 time.

Prepare weekly sales and pipeline report.

Work closely with our consultants/management and ensure we provide outstanding customer

service to clients

Education/Experience:

Client Focused and commitment for continuous self-improvement

Minimum 3-5 years of IT Staffing or related staffing or technology industry experience.

Good knowledge of IT Technical skills and a high level understanding of IT concepts.

Ability to work independently but still be a team player; positive attitude, driven, coachable

and an entrepreneurial spirit are desired traits

Outstanding oral and written communication skills to effectively engage busy IT hiring

managers

Computer proficiency: MS Office and CRM (Zoho)

Bachelor's degree, BS or BBA preferred.

KCS provides tools and technology to assist the Account Executive in developing his/her

business. As a member of our team, he/she will receive a competitive base salary; commission;

bonus opportunities; medical, dental and vision benefits; and paid time off. In addition, we offer

strong career advancement and growth opportunities. KCS is an Equal Opportunity Employer.

Qualifications

Computer proficiency: MS Office and CRM (Zoho)

Bachelor's degree, BS or BBA preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply