1

Kcs Manager Jobs (NOW HIRING)

Support the implementation and adoption of the KCS program, ensuring alignment with organizational objectives. * Frontline Support: Provide user access support, manage issue intake and triage, and ...

Support the implementation and adoption of the KCS program, ensuring alignment with organizational objectives. Frontline Support: Provide user access support, manage issue intake and triage, and ...

Sr. Engineer II - Software Design

Irvine, CA · Remote

$130K - $172K/yr

KCS encompasses the back-office systems powering Karma Connect, including Karma's Vehicle Data Management (VDM) and Over-the-Air (OTA) services platforms, which will redefine the experience of owning ...

Accountability around CRM documentation * Leverage KWAY effectively in alignment with client strategies and objectives * Monitor all opportunities, including requisitions and KCS, noting wins and ...

Familiarity with Knowledge-Centered Service (KCS) principles and experience contributing to driving knowledge management practices is preferred. * Relevant technical certifications (e.g., CompTIA A ...

Familiarity with Knowledge-Centered Service (KCS) principles and experience contributing to driving knowledge management practices is preferred. * Relevant technical certifications (e.g., CompTIA A ...

Be Seen First

Service Desk Technician

Herndon, VA · On-site

$20 - $24/hr

... and management (RMM) tools · Experience in a Knowledge-Centered Service (KCS) environment Company Description Marathon TS provides a full range of professional services for clients that require ...

Showing results 21-40

Kcs Manager information

See salary details

$24.5K

$59.5K

$116K

How much do kcs manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for kcs manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a KCS Manager?

A KCS Manager is responsible for overseeing the implementation and ongoing management of Knowledge-Centered Service (KCS) practices within an organization, typically in customer support or IT service environments. Their main role is to ensure that knowledge is effectively captured, structured, reused, and improved as part of daily workflows. They lead teams in creating, maintaining, and sharing knowledge articles, and coach staff on best KCS practices to improve efficiency and customer satisfaction. KCS Managers also monitor key metrics to assess the impact of the knowledge program and drive continuous improvement.

How does a KCS Manager typically work with cross-functional teams to implement knowledge management initiatives?

A KCS Manager frequently collaborates with teams such as IT, customer support, and training to roll out effective knowledge management strategies based on the Knowledge-Centered Service (KCS) methodology. They facilitate workshops, set process standards, and coordinate feedback loops to ensure knowledge is captured, shared, and reused efficiently across the organization. This role often acts as a bridge between technical experts and frontline staff, ensuring knowledge assets meet the needs of both internal teams and customers. Successful KCS Managers foster a culture of continuous improvement and knowledge sharing, which can lead to greater organizational learning and career advancement opportunities.

What are the key skills and qualifications needed to thrive as a KCS Manager, and why are they important?

To thrive as a KCS (Knowledge-Centered Service) Manager, you need expertise in knowledge management principles, understanding of KCS methodologies, and often a background in IT support or service management. Familiarity with KCS-certified tools, ITSM platforms like ServiceNow or Zendesk, and a KCS Practices certification are commonly required. Strong leadership, change management, and communication skills help drive adoption and foster a culture of knowledge sharing. These skills ensure successful KCS implementation, improved support efficiency, and continuous organizational learning.

What is the difference between Kcs Manager vs Kcs Coordinator?

AspectKcs ManagerKcs Coordinator
CredentialsTypically requires a bachelor's degree in business, logistics, or related field; certifications like APICS CPIM are commonUsually requires a high school diploma or associate degree; certifications are less common but may include basic supply chain or logistics courses
Work EnvironmentOversees teams, manages processes, and interacts with multiple departments in a corporate settingSupports daily operations, assists managers, and handles routine coordination tasks
Employer & Industry UsageUsed in manufacturing, logistics, and supply chain companies for managerial rolesFound in similar industries, often as support staff within supply chain departments

The Kcs Manager typically holds a leadership role with strategic responsibilities, requiring relevant certifications and experience. In contrast, the Kcs Coordinator focuses on operational support and routine tasks, often with less formal education or certification requirements. Both roles are integral to supply chain operations but differ in scope and seniority.

What are popular job titles related to Kcs Manager jobs?

For Kcs Manager jobs, the most frequently searched job titles are:

Infographic showing various Kcs Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Project Manager (Knight Const. & Supply)

Deer Park, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Key responsibilities

  • Oversee construction projects from inception to completion, including managing related documentation.

  • Coordinate project schedules, communicate with clients and subcontractors, and review work for compliance.

  • Prepare and review project documentation, including submittals, contracts, change orders, and billing.


Job description

Growing continually since 1968, Knight Const. & Supply, Inc. (KCS) is a General Contractor (WA license #KNIGHCS2810N) focused on large heavy construction projects and industrial plant facility maintenance. As a family‑owned company and former U.S. Army Corps of Engineers National Civil Works Contractor of the Year Award winner, we enjoy close ties with Eastern Washington/Idaho communities around our Deer Park, WA headquarters. For over 50 years, we have been lauded by public agencies, commercial clients, and federal officials for our work in building and updating hydraulic steel and concrete properties as well as their associated actuators. These projects control the water flow, fish passage, and barge traffic via dams on systems including the Columbia and Snake Rivers as well as other waterways in Oregon, Washington, Alaska, Idaho, Montana, and the Dakotas. With an uninterrupted reputation for quality, stable work environment, and long‑term employees while providing training and opportunities as the company has grown, KCS seeks additional motivated people to carry on this tradition of excellence in the field and close‑knit support within the community. KCS maintains office, manufacturing, and fabrication facilities onsite featuring millwrights, electricians, heavy equipment and crane operators, as well as general laborers and administrative personnel. We want you to become a part of our team tackling some of the toughest hydroelectric and heavy industrial projects while enjoying the less hectic atmosphere of the region to enjoy family and friends in one of the most beautiful and unspoiled parts of the U.S.

PROJECT MANAGER / ENGINEER

The Project Manager is responsible for overseeing the construction projects and related documentation from inception to completion. Working in collaboration with the development team, the Project Manager guides the project from the proposal and estimating phases through execution and final delivery, ensuring alignment with client expectations and company standards. The Project Manager is responsible for the proactive identification and resolution of field, contractual, and construction‑related issues to support the successful delivery of each project. This role involves maintaining clear and consistent communication with clients, company leadership, and field crews, as well as fostering positive client relationships that reflect and uphold the company’s strong reputation for reliability and trust.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These duties are those typically performed in this position. Employee may not perform all the listed duties and/or may be required to perform additional or different duties.

  • Compose and implement project specific work plan
  • Prepare required documentation, such as submittals, bid packages, contracts, invoices, change orders, billing forecasts and other administrative requirements
  • Communicate deviations from original job bid to actual job site conditions to client, subcontractors, and secure additional work authorization prior to starting changes
  • Review the work performed by the subcontractors to ensure compliance with the contract documents and review and approve change orders submitted by subcontractors
  • Willing to learn Laser Tracker utilization to determine precise location and measurements of points, elevations, lines and areas for construction and mechanical alignment purposes
  • Create, track and coordinate project schedule
  • Negotiate with subcontractors and suppliers
  • Work with Foreman to schedule tasks, determine best construction methods and control labor, equipment, and material usage; Conduct on site meetings
  • Attend completion inspections utilizing contractor punch list
  • Attend final acceptance inspections as scheduled by governmental entities
  • Work within and promote corporate vision, mission, and values of the organization
  • Performs other duties as assigned
REQUIRED EXPERIENCE, SKILLS AND EDUCATION
  • Valid Driver’s License
  • Computer skills such as MS Office, Microsoft Project, AutoCAD (BLUEBEAM, Sage 300‑Timberline, and Primavera P6 scheduling software a plus)
  • Bachelor’s Degree (Engineering, Construction Management) preferred but not required
  • Ability to manage multiple projects ensuring budgets, schedules, quality, and contractual commitments are met
  • Retain flexibility while operating within a constantly changing environment
  • Strong knowledge of heavy industrial construction materials, processes, and equipment
  • Ability to read and understand plans and specifications
  • Excellent time management skills with a proven ability to meet deadlines
  • Must be able to meet all safety requirements for applicable safety policies
PHYSICAL REQUIREMENTS
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasional walking, pushing, pulling, bending, kneeling, crouching,/squatting up to 8+ hours per day
  • Ability to communicate (read, write, speak) constantly
  • Handling and manipulating objects and materials
  • Coordinating the movements of eyes, hands and fingers
  • See with or without correction; hear with or without correction
JOB AND COMPANY BENEFITS
  • Top of market hourly rate DOE+
  • Employer paid benefit package (Medical, Dental, Vision, and Life insurance)
  • Voluntary health plans (Flexible Spending Account, Long‑term Disability and Life)
  • 401(k) with Employer match
  • Paid Time Off (PTO), holidays and sick leave
  • Stable, family owned and operated business that focuses on the value of our employees

Safety-sensitive position / drug and alcohol‑free workplace: Must be able to pass a pre‑employment drug test including marijuana.

Knight Const. & Supply, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. If yo u are an individual with a disability and need assistance in the application or hiring process, please contact Human Resources at 509.276.2229 or accommodations@knightconst.com.

#J-18808-Ljbffr