ZipRecruiter

Log In

1

Kaiser Permanente Customer Service Jobs (NOW HIRING)

Kaiser Permanente

RN Navigator

Atlanta, GA · On-site

$47.37/hr

... care services offered within and outside of Kaiser Permanente Georgia. Develop and maintain high ... customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff ...

Kaiser Permanente

RN Navigator

Atlanta, GA · On-site

$47.37/hr

... care services offered within and outside of Kaiser Permanente Georgia. Develop and maintain high ... customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff ...

Kaiser Permanente

RN Navigator Float

Atlanta, GA · On-site

$47.37/hr

... care services offered within and outside of Kaiser Permanente Georgia. Develop and maintain high ... customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff ...

next page

Showing results 1-20

All JobsKaiser Permanente Customer Service Jobs

Kaiser Permanente Customer Service information

See salary details

$10

$18

$26

How much do kaiser permanente customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for kaiser permanente customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a Kaiser Permanente Customer Service representative do?

A Kaiser Permanente Customer Service representative assists members and patients by answering questions about healthcare plans, benefits, and services. They help resolve issues related to billing, appointments, coverage, and claims, ensuring a positive experience for all customers. Representatives also provide information about healthcare providers within the Kaiser Permanente network and guide members through enrollment or changes to their plans.

How does a Kaiser Permanente Customer Service representative typically collaborate with healthcare providers and other departments?

Kaiser Permanente Customer Service representatives frequently coordinate with healthcare providers, billing teams, and appointment schedulers to resolve member inquiries efficiently. They often act as the first point of contact, gathering information from members and relaying it to the appropriate department to ensure seamless care and accurate billing. This collaborative approach requires strong communication skills and a good understanding of internal processes. Regular team meetings and digital communication tools are commonly used to facilitate these interactions and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Kaiser Permanente Customer Service representative, and why are they important?

To thrive as a Kaiser Permanente Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and healthcare-related databases is typically required. Patience, empathy, and a positive attitude help you excel in assisting diverse members and resolving concerns. These qualities are crucial for delivering excellent service, ensuring patient satisfaction, and maintaining Kaiser Permanente's high standards of care.

What is the difference between Kaiser Permanente Customer Service vs Kaiser Permanente Medical Assistant?

AspectKaiser Permanente Customer ServiceKaiser Permanente Medical Assistant
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; Medical Assistant certification or diploma
Work EnvironmentCall centers, front desk, patient support areasClinics, medical offices, patient exam rooms
Employer & Industry UsageCustomer support roles within healthcareClinical support roles within healthcare
Common Search & ComparisonCustomer service vs Medical Assistant in Kaiser Permanente

While Kaiser Permanente Customer Service representatives focus on patient inquiries, billing, and appointment scheduling, Medical Assistants perform clinical tasks like taking vital signs and assisting providers. Both roles are essential in healthcare settings but differ in credentials, responsibilities, and work environment.

More about Kaiser Permanente Customer Service jobs
What cities are hiring for Kaiser Permanente Customer Service jobs? Cities with the most Kaiser Permanente Customer Service job openings:
What states have the most Kaiser Permanente Customer Service jobs? States with the most job openings for Kaiser Permanente Customer Service jobs include:
What job categories do people searching Kaiser Permanente Customer Service jobs look for? The top searched job categories for Kaiser Permanente Customer Service jobs are:
Kaiser Permanente Customer Service jobs near you
Infographic showing various Kaiser Permanente Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Kaiser Permanente - Full Time Cytologist (653998)

Kaiser Permanente - Full Time Cytologist (653998)

Kaiser Permanente

Rockville, MD • On-site

Full-time

Posted yesterday

Job description

Company Description
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America's leading health care providers and not-for-profit health plans.
Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We serve 9.1 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management.
Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Job Description
Description:
Under indirect supervision, performs interpretative microscopic evaluation for gynecologic and non-gynecologic cytology specimens, including fine needle aspiration specimens. Diagnosis & report final cytology interpretation of normal gynecologic specimens and prepare preliminary interpretation of abnormal gynecological as well as all non-gynecological samples for pathologist's review and final diagnosis. Records and analyzes findings, correlates data and reports results in accordance with accepted practice and compliance requirements.
Qualifications
Basic Qualifications:
  • Minimum two (2) years of recent full time cytology laboratory experience required. Education
  • Bachelor's degree in clinical lab, physical, or biological science required, OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required. License, Certification, Registration
  • Possess CT (ASCP) Board of Registry certification.
  • Demonstration of a passing score of (90%) for all Gynecological Cytology Proficiency Testing events (CLIA and CAP requirement).

Learn more online at:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756

Apply