Founded in 1945, our mission is to provide high-quality, affordable health care services and to ... Kaiser Permanente is dedicated to care innovations, clinical research, health education and the ...
Founded in 1945, our mission is to provide high-quality, affordable health care services and to ... Kaiser Permanente is dedicated to care innovations, clinical research, health education and the ...
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * Prefer six (6) months of work experience as ...
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * Prefer six (6) months of work experience as ...
Founded in 1945, our mission is to provide high-quality, affordable health care services and to ... Kaiser Permanente is dedicated to care innovations, clinical research, health education and the ...
Founded in 1945, our mission is to provide high-quality, affordable health care services and to ... Kaiser Permanente is dedicated to care innovations, clinical research, health education and the ...
The Southeast Permanente Medical Group, (TSPMG) Kaiser Permanente is happy to announce an opening ... This position will mainly assist with the Kaiser acute care general surgery service at Emory St.
The Southeast Permanente Medical Group, (TSPMG) Kaiser Permanente is happy to announce an opening ... This position will mainly assist with the Kaiser acute care general surgery service at Emory St.
About the Organization Kaiser Permanente is one of the leading healthcare organizations in the United States, known for its commitment to patient-centered care and integrated healthcare services.
About the Organization Kaiser Permanente is one of the leading healthcare organizations in the United States, known for its commitment to patient-centered care and integrated healthcare services.
Registered Nurse - PRN - PACU, Recovery
Lone Tree, CO · On-site
$46.16/hr
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Registered Nurse - PRN - PACU, Recovery
Lone Tree, CO · On-site
$46.16/hr
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. * Adequate knowledge of surgical instrumentation and supplies, sterile ...
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. * Adequate knowledge of surgical instrumentation and supplies, sterile ...
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Preferred Qualifications: * N/A * Bachelors degree in nursing preferred.
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. * Independent, critical thinking necessary. * Excellent IV and ...
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. * Independent, critical thinking necessary. * Excellent IV and ...
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. * Independent, critical thinking necessary. * Excellent IV and ...
Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. * Independent, critical thinking necessary. * Excellent IV and ...
Kaiser Permanente/The Permanente Medical Group Fulfilling the promise of medicine The Permanente ... service. EXTRAORDINARY BENEFITS: * Competitive compensation and benefits package, including ...
Kaiser Permanente/The Permanente Medical Group Fulfilling the promise of medicine The Permanente ... service. EXTRAORDINARY BENEFITS: * Competitive compensation and benefits package, including ...
Vice President, California Government Relations
Sacramento, CA · On-site
$150 - $230/hr
... Kaiser Permanente's ability to provide services and achieve its organizational mission. The incumbent leads a team that works with other members of the Government Relations department in drafting ...
Vice President, California Government Relations
Sacramento, CA · On-site
$150 - $230/hr
... Kaiser Permanente's ability to provide services and achieve its organizational mission. The incumbent leads a team that works with other members of the Government Relations department in drafting ...
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients ... Customer Service (Greeting, navigating, instructing/educating) * Greets members/patients and ...
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients ... Customer Service (Greeting, navigating, instructing/educating) * Greets members/patients and ...
Call-In/On-Call Enrollment Specialist III
Santa Ana, CA · On-site
$35.55/hr
Events typically last 2 to 4 hours and are held throughout Kaiser Permanente service areas ... Contributes to a positive customer experience by: implementing standard and non-standard protocols ...
Call-In/On-Call Enrollment Specialist III
Santa Ana, CA · On-site
$35.55/hr
Events typically last 2 to 4 hours and are held throughout Kaiser Permanente service areas ... Contributes to a positive customer experience by: implementing standard and non-standard protocols ...
Pharmacy Technician - Bellingham (Per Diem/PRN)
Bellingham, WA · On-site
$29.90 - $44.87/hr
The Kaiser Permanente Pharmacy Technician performs functions that support the daily workflow of the ... Ensures patient safety and provides excellent customer service to the patient by: identifying ...
Pharmacy Technician - Bellingham (Per Diem/PRN)
Bellingham, WA · On-site
$29.90 - $44.87/hr
The Kaiser Permanente Pharmacy Technician performs functions that support the daily workflow of the ... Ensures patient safety and provides excellent customer service to the patient by: identifying ...
Kaiser Permanente Customer Service information
See salary details
$10.82 - $12.28
4% of jobs
$12.28 - $13.75
9% of jobs
$14.87 is the 25th percentile. Wages below this are outliers.
$13.75 - $15.21
15% of jobs
$15.21 - $16.67
20% of jobs
The median wage is $16.80 / hr.
$16.67 - $18.14
19% of jobs
$18.80 is the 75th percentile. Wages above this are outliers.
$18.14 - $19.60
17% of jobs
$19.60 - $21.07
7% of jobs
$21.07 - $22.53
4% of jobs
$22.53 - $23.99
2% of jobs
$23.99 - $25.46
1% of jobs
$25.46 - $26.92
1% of jobs
$10
$18
$26
How much do kaiser permanente customer service jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for kaiser permanente customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What does a Kaiser Permanente Customer Service representative do?
A Kaiser Permanente Customer Service representative assists members and patients by answering questions about healthcare plans, benefits, and services. They help resolve issues related to billing, appointments, coverage, and claims, ensuring a positive experience for all customers. Representatives also provide information about healthcare providers within the Kaiser Permanente network and guide members through enrollment or changes to their plans.
What are the key skills and qualifications needed to thrive as a Kaiser Permanente Customer Service representative?
To thrive as a Kaiser Permanente Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and healthcare-related databases is typically required. Patience, empathy, and a positive attitude help you excel in assisting diverse members and resolving concerns. These qualities are crucial for delivering excellent service, ensuring patient satisfaction, and maintaining Kaiser Permanente's high standards of care.
How does a Kaiser Permanente Customer Service representative typically collaborate with healthcare providers and other departments?
Kaiser Permanente Customer Service representatives frequently coordinate with healthcare providers, billing teams, and appointment schedulers to resolve member inquiries efficiently. They often act as the first point of contact, gathering information from members and relaying it to the appropriate department to ensure seamless care and accurate billing. This collaborative approach requires strong communication skills and a good understanding of internal processes. Regular team meetings and digital communication tools are commonly used to facilitate these interactions and maintain high service standards.
What is the difference between Kaiser Permanente Customer Service vs Kaiser Permanente Medical Assistant?
| Aspect | Kaiser Permanente Customer Service | Kaiser Permanente Medical Assistant |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service training | High school diploma; Medical Assistant certification or diploma |
| Work Environment | Call centers, front desk, patient support areas | Clinics, medical offices, patient exam rooms |
| Employer & Industry Usage | Customer support roles within healthcare | Clinical support roles within healthcare |
| Common Search & Comparison | Customer service vs Medical Assistant in Kaiser Permanente |
While Kaiser Permanente Customer Service representatives focus on patient inquiries, billing, and appointment scheduling, Medical Assistants perform clinical tasks like taking vital signs and assisting providers. Both roles are essential in healthcare settings but differ in credentials, responsibilities, and work environment.
More about Kaiser Permanente Customer Service jobs
What cities are hiring for Kaiser Permanente Customer Service jobs?
Cities with the most Kaiser Permanente Customer Service job openings:
What states have the most Kaiser Permanente Customer Service jobs?
States with the most job openings for Kaiser Permanente Customer Service jobs include:
What job categories do people searching Kaiser Permanente Customer Service jobs look for?
The top searched job categories for Kaiser Permanente Customer Service jobs are:
Full-time
Re-posted 2 days ago
Kaiser Permanente rating
8.2
Based on 922 frontline employees who took The Breakroom Quiz
54th of 894 rated healthcare providers
Job description
Company Description
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America's leading health care providers and not-for-profit health plans.
Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We serve 9.1 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management.
Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Job Description
Description:
Under indirect supervision, performs interpretative microscopic evaluation for gynecologic and non-gynecologic cytology specimens, including fine needle aspiration specimens. Diagnosis & report final cytology interpretation of normal gynecologic specimens and prepare preliminary interpretation of abnormal gynecological as well as all non-gynecological samples for pathologist's review and final diagnosis. Records and analyzes findings, correlates data and reports results in accordance with accepted practice and compliance requirements.
Qualifications
Basic Qualifications:
Learn more online at:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America's leading health care providers and not-for-profit health plans.
Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We serve 9.1 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management.
Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Job Description
Description:
Under indirect supervision, performs interpretative microscopic evaluation for gynecologic and non-gynecologic cytology specimens, including fine needle aspiration specimens. Diagnosis & report final cytology interpretation of normal gynecologic specimens and prepare preliminary interpretation of abnormal gynecological as well as all non-gynecological samples for pathologist's review and final diagnosis. Records and analyzes findings, correlates data and reports results in accordance with accepted practice and compliance requirements.
Qualifications
Basic Qualifications:
- Minimum two (2) years of recent full time cytology laboratory experience required. Education
- Bachelor's degree in clinical lab, physical, or biological science required, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required. License, Certification, Registration
- Possess CT (ASCP) Board of Registry certification.
- Demonstration of a passing score of (90%) for all Gynecological Cytology Proficiency Testing events (CLIA and CAP requirement).
Learn more online at:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please apply online:
https://www.kaiserpermanentejobs.org/job/rockville/cytologist-rockville-regional-laboratory/641/6446756
What Kaiser Permanente employees say
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About Kaiser Permanente
Sourced by ZipRecruiter
Industry
Health care and social assistance, hospitals and arts, entertainment, and recreation
Company size
10,000+ Employees
Headquarters location
Oakland, CA, US