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Kaiser Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Pendleton, SC · On-site

$13.50 - $18.25/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Apply Early

Gas Express LLC

CSR Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.25/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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All JobsKaiser Customer Service Representative Jobs

Kaiser Customer Service Representative information

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How much do kaiser customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for kaiser customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Kaiser Customer Service Representative vs Kaiser Medical Assistant?

AspectKaiser Customer Service RepresentativeKaiser Medical Assistant
CredentialsHigh school diploma or equivalent; customer service experienceMedical assisting certification or diploma; CPR certification
Work EnvironmentCall centers, front desk, patient support areasClinics, medical offices, patient exam rooms
Employer & Industry UsageHealthcare provider support roles at KaiserClinical support roles within Kaiser healthcare facilities
Common Search & ComparisonCustomer service, patient support, healthcare communicationClinical assistance, patient care, medical procedures

The Kaiser Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions in a support role. In contrast, the Kaiser Medical Assistant performs clinical tasks, assists with patient examinations, and supports medical staff. Both roles are essential in Kaiser’s healthcare environment but differ in responsibilities, credentials, and work settings.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

What are some common challenges faced by Kaiser Customer Service Representatives, and how can they be managed effectively?

Kaiser Customer Service Representatives often handle a high volume of inquiries related to health plans, billing, and appointment scheduling, which can sometimes lead to challenging interactions with frustrated members. Managing these situations requires strong communication skills, patience, and the ability to remain calm under pressure. Access to comprehensive training and support from experienced team leads helps representatives stay informed and confident. Additionally, collaborating with other departments ensures that complex issues are resolved efficiently and members feel supported throughout their experience.

Is getting hired at Kaiser hard?

Getting hired as a Kaiser Customer Service Representative involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates with strong communication skills, customer service experience, and relevant certifications have better chances of being hired. The process can take several weeks depending on the volume of applicants and the position's requirements.

How do on call positions work at Kaiser?

Kaiser Customer Service Representatives in on-call positions are scheduled to work as needed, often during evenings, weekends, or holidays, to handle customer inquiries and support. These roles typically require flexibility and may involve working irregular hours or being on standby for shifts, with compensation based on hours worked or specific agreements.

What are Kaiser Customer Service Representatives?

Kaiser Customer Service Representatives are professionals who assist Kaiser Permanente members and patients with their questions, concerns, and service needs. They handle inquiries about health plan benefits, billing, appointment scheduling, and resolving issues related to healthcare services. These representatives play a vital role in ensuring members receive accurate information and a positive customer experience. They typically work in call centers or medical office settings, serving as the first point of contact between members and Kaiser Permanente. Excellent communication skills and knowledge of Kaiser’s services are essential for this role.

How much do Kaiser receptionists make?

Kaiser Customer Service Representatives in California typically earn an average hourly wage of around $16 to $20, depending on experience and location. Salaries can vary based on factors such as seniority, certifications, and work environment, with full-time positions offering additional benefits.

What are the key skills and qualifications needed to thrive as a Kaiser Customer Service Representative, and why are they important?

To thrive as a Kaiser Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and healthcare terminology is often required. Patience, empathy, and active listening help representatives effectively address member concerns and build trust. These skills ensure timely, accurate support and a positive experience for Kaiser Permanente members navigating complex healthcare services.
What cities are hiring for Kaiser Customer Service Representative jobs? Cities with the most Kaiser Customer Service Representative job openings:
What states have the most Kaiser Customer Service Representative jobs? States with the most job openings for Kaiser Customer Service Representative jobs include:
Kaiser Customer Service Representative jobs near you
Infographic showing various Kaiser Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Full Time, 85% Part Time, 3% Temporary, 9% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

GX Louisiana

Baton Rouge, LA • On-site

$13.75 - $18.50/hr

Other

Posted 27 days ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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