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Kaiser Customer Service Representative Jobs (NOW HIRING)

Planet Home Lending

Customer Service Representative I

$16.50 - $22.25/hr

Customer Service Representative I Join a winning team of innovative thinkers, seasoned mortgage ... Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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All JobsKaiser Customer Service Representative Jobs

Kaiser Customer Service Representative information

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How much do kaiser customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for kaiser customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Kaiser Customer Service Representative vs Kaiser Medical Assistant?

AspectKaiser Customer Service RepresentativeKaiser Medical Assistant
CredentialsHigh school diploma or equivalent; customer service experienceMedical assisting certification or diploma; CPR certification
Work EnvironmentCall centers, front desk, patient support areasClinics, medical offices, patient exam rooms
Employer & Industry UsageHealthcare provider support roles at KaiserClinical support roles within Kaiser healthcare facilities
Common Search & ComparisonCustomer service, patient support, healthcare communicationClinical assistance, patient care, medical procedures

The Kaiser Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions in a support role. In contrast, the Kaiser Medical Assistant performs clinical tasks, assists with patient examinations, and supports medical staff. Both roles are essential in Kaiser’s healthcare environment but differ in responsibilities, credentials, and work settings.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

What are some common challenges faced by Kaiser Customer Service Representatives, and how can they be managed effectively?

Kaiser Customer Service Representatives often handle a high volume of inquiries related to health plans, billing, and appointment scheduling, which can sometimes lead to challenging interactions with frustrated members. Managing these situations requires strong communication skills, patience, and the ability to remain calm under pressure. Access to comprehensive training and support from experienced team leads helps representatives stay informed and confident. Additionally, collaborating with other departments ensures that complex issues are resolved efficiently and members feel supported throughout their experience.

Is getting hired at Kaiser hard?

Getting hired as a Kaiser Customer Service Representative involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates with strong communication skills, customer service experience, and relevant certifications have better chances of being hired. The process can take several weeks depending on the volume of applicants and the position's requirements.

How do on call positions work at Kaiser?

Kaiser Customer Service Representatives in on-call positions are scheduled to work as needed, often during evenings, weekends, or holidays, to handle customer inquiries and support. These roles typically require flexibility and may involve working irregular hours or being on standby for shifts, with compensation based on hours worked or specific agreements.

What are Kaiser Customer Service Representatives?

Kaiser Customer Service Representatives are professionals who assist Kaiser Permanente members and patients with their questions, concerns, and service needs. They handle inquiries about health plan benefits, billing, appointment scheduling, and resolving issues related to healthcare services. These representatives play a vital role in ensuring members receive accurate information and a positive customer experience. They typically work in call centers or medical office settings, serving as the first point of contact between members and Kaiser Permanente. Excellent communication skills and knowledge of Kaiser’s services are essential for this role.

How much do Kaiser receptionists make?

Kaiser Customer Service Representatives in California typically earn an average hourly wage of around $16 to $20, depending on experience and location. Salaries can vary based on factors such as seniority, certifications, and work environment, with full-time positions offering additional benefits.

What are the key skills and qualifications needed to thrive as a Kaiser Customer Service Representative, and why are they important?

To thrive as a Kaiser Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and healthcare terminology is often required. Patience, empathy, and active listening help representatives effectively address member concerns and build trust. These skills ensure timely, accurate support and a positive experience for Kaiser Permanente members navigating complex healthcare services.
What cities are hiring for Kaiser Customer Service Representative jobs? Cities with the most Kaiser Customer Service Representative job openings:
What states have the most Kaiser Customer Service Representative jobs? States with the most job openings for Kaiser Customer Service Representative jobs include:
Kaiser Customer Service Representative jobs near you
Infographic showing various Kaiser Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Full Time, 85% Part Time, 3% Temporary, 9% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Posted 14 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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