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Kaiser Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

613 Originals

CSR - Customer Service Representative

Mahwah, NJ

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

Apply Early

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Kaiser Customer Service Representative information

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How much do kaiser customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for kaiser customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Kaiser Customer Service Representative vs Kaiser Medical Assistant?

AspectKaiser Customer Service RepresentativeKaiser Medical Assistant
CredentialsHigh school diploma or equivalent; customer service experienceMedical assisting certification or diploma; CPR certification
Work EnvironmentCall centers, front desk, patient support areasClinics, medical offices, patient exam rooms
Employer & Industry UsageHealthcare provider support roles at KaiserClinical support roles within Kaiser healthcare facilities
Common Search & ComparisonCustomer service, patient support, healthcare communicationClinical assistance, patient care, medical procedures

The Kaiser Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions in a support role. In contrast, the Kaiser Medical Assistant performs clinical tasks, assists with patient examinations, and supports medical staff. Both roles are essential in Kaiser’s healthcare environment but differ in responsibilities, credentials, and work settings.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

What are some common challenges faced by Kaiser Customer Service Representatives, and how can they be managed effectively?

Kaiser Customer Service Representatives often handle a high volume of inquiries related to health plans, billing, and appointment scheduling, which can sometimes lead to challenging interactions with frustrated members. Managing these situations requires strong communication skills, patience, and the ability to remain calm under pressure. Access to comprehensive training and support from experienced team leads helps representatives stay informed and confident. Additionally, collaborating with other departments ensures that complex issues are resolved efficiently and members feel supported throughout their experience.

Is getting hired at Kaiser hard?

Getting hired as a Kaiser Customer Service Representative involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates with strong communication skills, customer service experience, and relevant certifications have better chances of being hired. The process can take several weeks depending on the volume of applicants and the position's requirements.

How do on call positions work at Kaiser?

Kaiser Customer Service Representatives in on-call positions are scheduled to work as needed, often during evenings, weekends, or holidays, to handle customer inquiries and support. These roles typically require flexibility and may involve working irregular hours or being on standby for shifts, with compensation based on hours worked or specific agreements.

What are Kaiser Customer Service Representatives?

Kaiser Customer Service Representatives are professionals who assist Kaiser Permanente members and patients with their questions, concerns, and service needs. They handle inquiries about health plan benefits, billing, appointment scheduling, and resolving issues related to healthcare services. These representatives play a vital role in ensuring members receive accurate information and a positive customer experience. They typically work in call centers or medical office settings, serving as the first point of contact between members and Kaiser Permanente. Excellent communication skills and knowledge of Kaiser’s services are essential for this role.

How much do Kaiser receptionists make?

Kaiser Customer Service Representatives in California typically earn an average hourly wage of around $16 to $20, depending on experience and location. Salaries can vary based on factors such as seniority, certifications, and work environment, with full-time positions offering additional benefits.

What are the key skills and qualifications needed to thrive as a Kaiser Customer Service Representative, and why are they important?

To thrive as a Kaiser Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and healthcare terminology is often required. Patience, empathy, and active listening help representatives effectively address member concerns and build trust. These skills ensure timely, accurate support and a positive experience for Kaiser Permanente members navigating complex healthcare services.
What cities are hiring for Kaiser Customer Service Representative jobs? Cities with the most Kaiser Customer Service Representative job openings:
What states have the most Kaiser Customer Service Representative jobs? States with the most job openings for Kaiser Customer Service Representative jobs include:
Kaiser Customer Service Representative jobs near you
Infographic showing various Kaiser Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Full Time, 85% Part Time, 3% Temporary, 9% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Domino's

Ayer, MA • On-site

$18 - $24.25/hr

Part-time

Posted 1 hour ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,891 frontline employees who took The Breakroom Quiz

19th of 22 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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