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Title: Junior Systems Engineer

State Role Title: Info Technology Specialist II

Hiring Range: $80,000 - $100,000

Pay Band: 5

Agency: Department of Accounts

Location: Main Street Center 600 East Main Street Richmond, VA 23219

Agency Website: https://doa.virginia.gov/

Recruitment Type: General Public - G

The Technology division in the Department of Accounts (DOA) is seeking a qualified individual for a Junior Systems Engineer position.

DOA's mission is to provide a uniform system of accounting, financial reporting, and internal control adequate to protect and account for the Commonwealth's financial resources, while supporting and enhancing the recognition of Virginia as the best managed state in the union.

This position has a hybrid work schedule with three days per week working in the office in downtown Richmond, VA.

All interviews will be done in-person. Virtual interviews and full-time remote work are not an option.

Job Duties

To serve as a Junior Systems Engineer for the agency's web platforms and technology services. Provides end user support in the areas of web applications, software systems, AV, and hardware configurations. Assists in providing support for server, database, network, and security administration functions. Ensures the availability and performance of the agency's applications and technology tools.
This position has a hybrid work schedule with three days per week working in the office in downtown Richmond, VA.

Minimum Qualifications

KSA's and/or competencies required to successfully perform the work:
End User Support experience, including the ability to directly resolve issues, explain technical steps in a way non technical users can follow. Ability to prioritize support tickets, identify urgent issues, and escalate when needed. Competence with remote support tools to assist users who are off site or working from home.
Experience in documentation including ticketing, resolution creation, instructional media, and keeping the supervisor apprised of all relevant support activities.
Web Application Support by assisting users with access and functionality issues.
Tier 2 experience with Active Directory, including user account management, group membership updates, and advanced troubleshooting.
Experience administering Windows Server, including basic configuration, user and resource management, and routine troubleshooting.

Additional Considerations

The following experience is preferred for this position:
SQL Server administration experience - including basic database maintenance and user permission support.
Vulnerability remediation experience - including assisting in identifying security issues and applying corrective actions.
VITA SEC 530 compliance experience - including supporting adherence to required state security standards.
SharePoint administration experience - including providing entry level site, permission, and configuration support.
Virginia State Government experience - including working within state operational and procedural environments.
May be required to perform additional duties as assigned. May be required to assist in the event of an emergency. There may be occasional needs to work outside of normal scheduled hours to meet department demands or deadlines.

Special Instructions

This position has a hybrid work schedule with three days per week working in the office in downtown Richmond, VA.
Applications for this position will only be accepted online through the State website.
You will be provided a confirmation of receipt when your application is submitted successfully. Please refer to "Your Application" in your account to check the status for this position. Applicants requiring sponsorship for a work visa or a certifying employer for a STEM OPT extension need not apply. No faxed, mailed, or emailed applications will be accepted. Applications must be submitted online by 11:55 pm EST on the closing date for consideration.
DOA is an Equal Opportunity Employer, supports diversity in the workplace, and is certified as a Virginia Values Veterans employer. Veterans and individuals with disabilities are encouraged to apply.
All job offers will be contingent upon successful completion of reference checks and a criminal background check.

Contact Information

Name: Human Resources

Phone: (804) 225-3038

Email: humanresources@doa.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.