2

Junior Technical Support Analyst Remote Jobs in Wausau, WI

... technical security problems, and providing feedback that directly shapes how these systems reason ... Benefits Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and NewZealand.

SOC Analyst

Wausau, WI · Remote

$40/hr

In this role, you will evaluate AI-generated security content, solve technical cybersecurity ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

DFIR Analyst

Wausau, WI · Remote

$40/hr

In this role, you will evaluate AI-generated security content, solve technical cybersecurity ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

Benefits Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New ... Write clear technical explanations and well-documented analytical code. Provide feedback that ...

In this role, you will evaluate AI-generated security content, solve technical cybersecurity ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

next page

Showing results 1-20

Junior Technical Support Analyst Remote information

See Wausau, WI salary details

$16

$34

$57

How much do junior technical support analyst remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for junior technical support analyst remote in Wausau, WI is $34.42, according to ZipRecruiter salary data. Most workers in this role earn between $24.71 and $37.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Technical Support Analyst Remote, and why are they important?

To thrive as a Junior Technical Support Analyst Remote, you need a solid understanding of computer systems, troubleshooting, and basic networking, often supported by a relevant degree or technical certification. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge of operating systems such as Windows or macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are essential to deliver timely technical support and maintain customer satisfaction in a remote work environment.

How does a Junior Technical Support Analyst typically collaborate with other teams in a remote environment?

As a Junior Technical Support Analyst working remotely, you'll frequently collaborate with cross-functional teams such as engineering, product management, and customer service through digital channels like email, chat, and video calls. Effective communication and documentation are essential, as you'll often need to escalate complex issues or relay customer feedback to the appropriate team. Regular virtual meetings and shared task management tools help ensure everyone stays aligned and support requests are resolved efficiently. This collaborative structure not only enhances problem-solving but also provides valuable learning opportunities from more experienced colleagues.

What does a Junior Technical Support Analyst do, especially in a remote role?

A Junior Technical Support Analyst provides first-level support for users experiencing technical issues with software, hardware, or network systems. In a remote role, they primarily communicate with clients or employees through email, chat, or phone to troubleshoot problems, guide users through solutions, and escalate complex issues to senior team members. They also document issues, maintain support records, and may assist with basic system updates or installations, all while working from a remote location. This role requires good communication skills, problem-solving abilities, and a basic understanding of IT systems.

What is the difference between Junior Technical Support Analyst Remote vs Technical Support Specialist Remote?

AspectJunior Technical Support Analyst RemoteTechnical Support Specialist Remote
Required CredentialsAssociate degree or equivalent, basic technical knowledgeHigh school diploma or equivalent, some technical training
Work EnvironmentRemote, entry-level support rolesRemote, customer-focused technical support
Employer & Industry UsageIT companies, tech support firms, software providersIT services, hardware vendors, software companies

The Junior Technical Support Analyst Remote typically requires foundational technical skills and an entry-level certification, focusing on troubleshooting and customer support. The Technical Support Specialist Remote may have similar credentials but often emphasizes customer service and product knowledge. Both roles are remote and common in tech industries, but the analyst role may involve more technical diagnostics, while the specialist focuses on customer interaction.

What are popular job titles related to Junior Technical Support Analyst Remote jobs in Wausau, WI? For Junior Technical Support Analyst Remote jobs in Wausau, WI, the most frequently searched job titles are:
What job categories do people searching Junior Technical Support Analyst Remote jobs in Wausau, WI look for? The top searched job categories for Junior Technical Support Analyst Remote jobs in Wausau, WI are:
What cities near Wausau, WI are hiring for Junior Technical Support Analyst Remote jobs? Cities near Wausau, WI with the most Junior Technical Support Analyst Remote job openings:
Remote Senior Technical Support Specialist

Remote Senior Technical Support Specialist

Avenu Insights & Analytics

Wausau, WI • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Avenu Insights & Analytics, LLC is looking for a Senior Customer Support Specialist to deliver technical support for Neumo products. This full-time remote role requires at least 4 years in a technical support environment. Ideal candidates will possess a Bachelor's degree in Computer Science or related fields, strong problem-solving skills, and experience with support tools like Salesforce and Jira.

The position emphasizes collaboration with engineering and product management teams for effective customer service and issue resolution. Competitive benefits offered. #J-18808-Ljbffr