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Junior Technical Support Analyst Remote Jobs in Reno, NV

Controls Engineer III

Sparks, NV ยท On-site +1

$83K - $108K/yr

Provide technical guidance to junior Controls Engineers. What We're Looking For * You work ... remote, we offer the technology and support to keep teams connected and productive. * Career ...

Controls Engineer III

Reno, NV ยท On-site +1

$83K - $107K/yr

Provide technical guidance to junior Controls Engineers. What Were Looking For * You work ... remote, we offer the technology and support to keep teams connected and productive. * Career ...

Lead Relay Field Technician

Reno, NV ยท On-site +1

$44 - $95/hr

Providing Project Technical Support to Field Service personnel. * Providing technical mentorship to junior level field service personnel. * Is considered a subject matter expert in the area of ...

Providing Project Technical Support to Field Service personnel. * Providing technical mentorship to junior level field service personnel. * Is considered a subject matter expert in the area of ...

Mentor and train junior field technicians * Troubleshoot and resolve field issues independently and ... Support emergency response and planned shutdown/start-up projects * Follow strict safety and PPE ...

Lead Relay Field Technician

Reno, NV ยท On-site +1

$44 - $85/hr

Providing Project Technical Support to Field Service personnel. * Providing technical mentorship to junior level field service personnel. * Is considered a subject matter expert in the area of ...

Providing Project Technical Support to Field Service personnel. * Providing technical mentorship to junior level field service personnel. * Is considered a subject matter expert in the area of ...

Architectural Historian

Reno, NV ยท Remote

$35 - $40/hr

Provide consultation support to various SHPOs throughout California, Nevada, Oregon, Washington ... technical aspects of projects. * Oversee the work of junior staff. * Ensure quality control and ...

Animator IV

Reno, NV ยท On-site +1

$105K - $120K/yr

Mentor and coach junior animators, helping them refine their artistic skills and technical ... While it isn't remote-eligible, we welcome applicants who already live in Reno/surrounding areas or ...

Animator IV

Reno, NV ยท On-site +1

$105K - $120K/yr

Mentor and coach junior animators, helping them refine their artistic skills and technical ... While it isn't remote-eligible, we welcome applicants who already live in Reno/surrounding areas or ...

Technical Writing Tutor

Reno, NV ยท Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture ... to support undergraduate students and professionals developing technical communication skills ...

Exceptional legal research, writing, negotiation, and analytical skills. * Proficient in advanced e ... remote collaboration technologies. * Demonstrated ability to mentor and lead junior attorneys and ...

Staff Attorney

Reno, NV ยท On-site +1

Exceptional legal research, writing, negotiation, and analytical skills. * Proficient in advanced e ... remote collaboration technologies. * Demonstrated ability to mentor and lead junior attorneys and ...

Exceptional legal research, writing, negotiation, and analytical skills. * Proficient in advanced e ... remote collaboration technologies. * Demonstrated ability to mentor and lead junior attorneys and ...

Showing results 41-60

Junior Technical Support Analyst Remote information

See Reno, NV salary details

$15

$32

$53

How much do junior technical support analyst remote jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for junior technical support analyst remote in Reno, NV is $32.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $35.24 per hour, depending on experience, location, and employer.

What does a junior technical support analyst do, especially in a remote role?

A Junior Technical Support Analyst provides first-level support for users experiencing technical issues with software, hardware, or network systems. In a remote role, they primarily communicate with clients or employees through email, chat, or phone to troubleshoot problems, guide users through solutions, and escalate complex issues to senior team members. They also document issues, maintain support records, and may assist with basic system updates or installations, all while working from a remote location. This role requires good communication skills, problem-solving abilities, and a basic understanding of IT systems.

What are the key skills and qualifications needed to thrive as a junior technical support analyst remote, and why are they important?

To thrive as a Junior Technical Support Analyst Remote, you need a solid understanding of computer systems, troubleshooting, and basic networking, often supported by a relevant degree or technical certification. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge of operating systems such as Windows or macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are essential to deliver timely technical support and maintain customer satisfaction in a remote work environment.

How does a junior technical support analyst typically collaborate with other teams in a remote environment?

As a Junior Technical Support Analyst working remotely, you'll frequently collaborate with cross-functional teams such as engineering, product management, and customer service through digital channels like email, chat, and video calls. Effective communication and documentation are essential, as you'll often need to escalate complex issues or relay customer feedback to the appropriate team. Regular virtual meetings and shared task management tools help ensure everyone stays aligned and support requests are resolved efficiently. This collaborative structure not only enhances problem-solving but also provides valuable learning opportunities from more experienced colleagues.

What is the difference between Junior Technical Support Analyst Remote vs Technical Support Specialist Remote?

AspectJunior Technical Support Analyst RemoteTechnical Support Specialist Remote
Required CredentialsAssociate degree or equivalent, basic technical knowledgeHigh school diploma or equivalent, some technical training
Work EnvironmentRemote, entry-level support rolesRemote, customer-focused technical support
Employer & Industry UsageIT companies, tech support firms, software providersIT services, hardware vendors, software companies

The Junior Technical Support Analyst Remote typically requires foundational technical skills and an entry-level certification, focusing on troubleshooting and customer support. The Technical Support Specialist Remote may have similar credentials but often emphasizes customer service and product knowledge. Both roles are remote and common in tech industries, but the analyst role may involve more technical diagnostics, while the specialist focuses on customer interaction.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Reno, NV?

The most popular types of Technical Support Analyst Remote jobs in Reno, NV are:

Controls Engineer III

Switch

Sparks, NV โ€ข On-site, Remote

$83K - $108K/yr

Full-time

Re-posted 22 days ago


Key responsibilities

  • Lead deployment, programming, optimization, and support of Building Management Systems across data centers.

  • Own complex controls projects from design through commissioning, ensuring systems operate reliably, efficiently, and in compliance with standards.

  • Troubleshoot and resolve controls and system performance issues, and coordinate with various stakeholders to support system operation.


Job description

About Switch

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: Controls Engineer III

As a Controls Engineer III, you lead deployment, programming, optimization, and support of Building Management Systems across Switch data centers. You own complex controls projects from design through commissioning. You ensure systems operate reliably, efficiently, and in compliance with safety and change management standards. This role requires strong HVAC controls expertise and independent technical judgment in mission-critical environments.

What You’ll Do
  • Develop and implement sequences of operation for HVAC and power-related control systems.

  • Program, install, and commission BMS control devices and supporting infrastructure.

  • Conduct functional testing and system validation for new and modified installations.

  • Maintain BMS databases, graphics, trends, and technical documentation.

  • Create and update as-built wiring diagrams and control schematics.

  • Lead assigned controls projects, including planning, execution, and quality assurance.

  • Troubleshoot and resolve complex controls and system performance issues.

  • Coordinate with Data Center Operations, Construction, IT, vendors, and customers.

  • Support after-hours response and emergency system issues when required.

  • Follow established safety standards and change management processes.

  • Provide technical guidance to junior Controls Engineers.

What We’re Looking For
  • You work independently on complex technical assignments.

  • You make sound decisions in high-pressure environments.

  • You communicate clearly with both technical and non-technical stakeholders.

  • You follow protocol and plan for risk in a 24/7 operational setting.

  • You collaborate across departments to resolve issues.

  • You take ownership of system performance and follow through on commitments.

  • You identify practical improvements that increase reliability and efficiency.

What You’ll Bring

Required

  • 4–7 years of experience installing, programming, and maintaining HVAC building management systems.

  • Strong knowledge of electrical and mechanical systems in data center or critical facility environments.

  • Experience with transformers, air handling units, cooling towers, pumping systems, and chilled water systems.

  • Ability to read blueprints, wiring diagrams, and control schematics.

  • Experience working safely around live electrical and mechanical equipment.

  • Proficiency in Microsoft Word and Excel.

  • Ability to travel domestically and internationally as required.

Preferred

  • Degree in Electrical, Mechanical, Electronics, or Software Engineering, or equivalent technical training.

  • Industry certifications related to HVAC controls or building automation systems.

If you meet most of these qualifications, we encourage you to apply.

Why Switch?
  • A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.

  • Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.

  • Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.

  • Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.

  • Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Let’s Build the Future Together.