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Entry Level Technical Support Analyst Remote Jobs in Reno, NV

micro1 AI

Physics Modeling Expert - Remote

Sparks, NV · Remote

$80 - $140/hr

... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

micro1 AI

Physics Modeling Expert - Remote

Reno, NV · Remote

$80 - $140/hr

... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

micro1 AI

Senior Counsel - Remote

Reno, NV · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Counsel - Remote

Sparks, NV · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

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All JobsTechnical Support Analyst JobsEntry Level Technical Support Analyst Remote JobsEntry Level Technical Support Analyst Remote Jobs in Reno, NV

Entry Level Technical Support Analyst Remote information

See Reno, NV salary details

$15

$27

$43

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level technical support analyst remote in Reno, NV is $27.46, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.15 per hour, depending on experience, location, and employer.

Is there such a thing as an entry level remote technical support analyst job?

Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.

How to get into entry level technical support analyst remote with no experience?

To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Reno, NV?

The most popular types of Technical Support Analyst Remote jobs in Reno, NV are:

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For Entry Level Technical Support Analyst Remote jobs in Reno, NV, the most frequently searched job titles are:

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Entry Level Technical Support Analyst Remote jobs near you

Technical Support Representative

Generac Power Systems, Inc.

Reno, NV • On-site, Remote

Full-time

Re-posted 13 days ago

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing troubleshooting support, and authorizing warranty repairs (including sending parts) under limited supervision and minimal guidance from Supervisor. Assist customers (external and internal) in a variety of questions, requests, and issues. Effectively research, document, track and monitor customers' requests and issues to ensure timely resolution.
Major Responsibilities
  • Answer inbound calls and respond to emails from Dealer Technicians and answers standard to complex questions over the phone, email or in person
  • Provide accurate, timely, and descriptive notes during calls
  • Solve a range of routine to complex problems
  • Document unknown problems
  • Troubleshoot with the dealer technician to resolve increasingly complex issues with the product in the field
  • Gather and prepare documentation regarding product failure and make recommendations
  • Perform on-site troubleshooting, diagnosis, and repair as required
  • Track and analyze product failure trends
  • Instruct new dealer technicians how to navigate Generac's warranty systems and submit claims electronically. Makes decisions on warranty concessions.
  • Mentor less experienced technical service representatives
  • Serve as technical expert for team and escalated calls
  • Advocate for product or document changes

Minimum Job Requirements
Education
Associates Degree or equivalent experience in relevant technical field
3 years related technical experience
Knowledge / Skills / Abilities
  • Strong understanding of basic mechanical and electrical (AC/DC) theory
  • Excellent Customer Service skills
  • Excellent written and verbal communication skills in a professional and technical manner
  • Active listening skills
  • Deep understanding and knowledge of inverter and solar+battery function
  • Ability to remain calm in high- stress situations
  • Strong knowledge of Microsoft office suit
  • Leadership and team competencies
  • Ability to effectively communicate technical concepts, regardless of varying degrees of customers' technical experience
  • Ability to work independently and make decisions in the best interest of the customer and the company
  • Advanced trouble shooting skills with emphasis on creative problem solving
  • Advanced knowledge of system integration and device programming

Office Environment:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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