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Junior Technical Support Analyst Remote Jobs in Appleton, WI

Bassett Mechanical

Process Safety Manager

Kaukauna, WI · On-site +1

... Analysis' of customer facilities, prepare audit/PHA reports and recommend appropriate action to correct deficiencies found during audits/PHA. * Provide technical support to customer users and ...

GreenStone Farm Credit Services

Credit Analyst

Little Chute, WI · On-site +1

$150/day

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote work arrangements would be considered, depending on qualifications. In this role, you will ... Your collaboration will help ensure that our customers receive the support and financial solutions ...

State of Wisconsin

Research Analyst- Advanced

Green Bay, WI · On-site +1

$81K - $89K/yr

High speed internet access is required to meet the needs of remote work. Come see why DCF is such a ... support decision making, program improvement or research outcomes * Experience using research ...

micro1 AI

Physics Modeling Expert - Remote

Green Bay, WI · Remote

$80 - $140/hr

... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

Bellin

Application Analyst - ClinDoc

Green Bay, WI · On-site +1

  • Medical

  • Retirement

  • PTO

Remote / Hybrid options available. 1920 Libal St, Green Bay, WI 54301 Shift Hours: 1.00 FTE (40 ... In addition they will provide primary support for customers while implementing and maintaining ...

micro1 AI

Senior Counsel - Remote

Green Bay, WI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

The Hanover Insurance Group, Inc.

$95K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to support business growth and retention. * Analyze financial statements, operational exposures ... technical underwriting decisions. * Strong analytical, problem-solving, negotiation, and ...

micro1 AI

Senior Legal Consultant - Remote

Green Bay, WI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

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All JobsTechnical Support Analyst JobsJunior Technical Support Analyst Remote JobsJunior Technical Support Analyst Remote Jobs in Appleton, WI

Junior Technical Support Analyst Remote information

See Appleton, WI salary details

$15

$31

$52

How much do junior technical support analyst remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for junior technical support analyst remote in Appleton, WI is $31.34, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $34.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior technical support analyst remote, and why are they important?

To thrive as a Junior Technical Support Analyst Remote, you need a solid understanding of computer systems, troubleshooting, and basic networking, often supported by a relevant degree or technical certification. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge of operating systems such as Windows or macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are essential to deliver timely technical support and maintain customer satisfaction in a remote work environment.

What is the difference between Junior Technical Support Analyst Remote vs Technical Support Specialist Remote?

AspectJunior Technical Support Analyst RemoteTechnical Support Specialist Remote
Required CredentialsAssociate degree or equivalent, basic technical knowledgeHigh school diploma or equivalent, some technical training
Work EnvironmentRemote, entry-level support rolesRemote, customer-focused technical support
Employer & Industry UsageIT companies, tech support firms, software providersIT services, hardware vendors, software companies

The Junior Technical Support Analyst Remote typically requires foundational technical skills and an entry-level certification, focusing on troubleshooting and customer support. The Technical Support Specialist Remote may have similar credentials but often emphasizes customer service and product knowledge. Both roles are remote and common in tech industries, but the analyst role may involve more technical diagnostics, while the specialist focuses on customer interaction.

What does a junior technical support analyst do, especially in a remote role?

A Junior Technical Support Analyst provides first-level support for users experiencing technical issues with software, hardware, or network systems. In a remote role, they primarily communicate with clients or employees through email, chat, or phone to troubleshoot problems, guide users through solutions, and escalate complex issues to senior team members. They also document issues, maintain support records, and may assist with basic system updates or installations, all while working from a remote location. This role requires good communication skills, problem-solving abilities, and a basic understanding of IT systems.

How does a junior technical support analyst typically collaborate with other teams in a remote environment?

As a Junior Technical Support Analyst working remotely, you'll frequently collaborate with cross-functional teams such as engineering, product management, and customer service through digital channels like email, chat, and video calls. Effective communication and documentation are essential, as you'll often need to escalate complex issues or relay customer feedback to the appropriate team. Regular virtual meetings and shared task management tools help ensure everyone stays aligned and support requests are resolved efficiently. This collaborative structure not only enhances problem-solving but also provides valuable learning opportunities from more experienced colleagues.

What cities near Appleton, WI are hiring for Junior Technical Support Analyst Remote jobs?

Cities near Appleton, WI with the most Junior Technical Support Analyst Remote job openings:

Junior Technical Support Analyst Remote jobs near you

Medical Microbiology Consultant - Remote

micro1 AI

Green Bay, WI • Remote

$70 - $90/hr

Part-time

Posted 18 days ago

Job description

Role Title: Microbiologist


Role Type: Contractor


Location: Remote


micro1 is engaging Microbiologists to contribute their scientific expertise to a unique customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Key Responsibilities:

  1. Investigate and analyze the development, morphology, and behavior of microscopic organisms including bacteria, fungi, and algae.
  2. Contribute to the study of the relationship between microorganisms and disease, supporting projects involving medical microbiology.
  3. Assess the impact of antibiotics and other agents on microbial populations, providing insights for AI model accuracy.
  4. Document experimental findings and processes with a focus on clarity for AI training data.
  5. Collaborate with interdisciplinary teams to ensure scientific rigor and data integrity in AI development.
  6. Provide written and verbal expertise on microbiological phenomena and their relevance to real-world and computational contexts.
  7. Utilize rubrics and established evaluation criteria to assess data quality and support AI training workflows.


Required Skills and Qualifications:

  1. Bachelor’s degree or higher in Biology, Microbiology, Chemistry, or a related field.
  2. Extensive knowledge of bacterial, fungal, and algal systems.
  3. Demonstrated expertise in investigating microbial structure and physiology.
  4. Strong written and verbal communication skills for technical and interdisciplinary collaboration.
  5. Ability to document processes and findings clearly for integration into AI systems.
  6. Comfort working independently in a fully remote, digital-first environment.
  7. Attention to detail and commitment to scientific accuracy.


Preferred Qualifications:

  1. Prior experience developing or applying rubrics in scientific or educational contexts.
  2. Experience with AI, machine learning, or annotation projects related to biology or microbiology.
  3. Advanced degree (Master’s or PhD) in a relevant field.

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