Participates in review of business requirements, system documentation, project assets to lead in the creation and mentoring others to produce robust, accurate, usable test artifacts for performance, end-to-end and automation testing (test plans, test cases, automated scripts, reports) to ensure end results aligns with business needs.
Analyzes requirements and effectively applies appropriate testing techniques to ensure comprehensive testing coverage in a timely manner.
Creates or assists in creating, socializing and presenting test strategy approach, test artifacts, testing process, test metrics with appropriate teams.
Collaborates with cross-functional teams and environment management to prepare test data and identify the test environment, as needed.
Leads efforts for all QA resources adherence to software quality criteria, policy, guidelines and industry best practices.
Oversees and participates in test execution, analyzes and effectively communicates testing results and metrics across all testing types.
Promptly and effectively escalates issues as appropriate. Supports other team resources to escalate in a timely manner.
Proactively engages with development teams and project team members to help promote prevention of defects early in project/development lifecycle. Participates in and/or leads test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming sessions and retrospectives, as needed. Leads in test execution (manual and test automation) to validate expected results. Publishes and socializes testing results and metrics to enable business decisions and promote continuous improvement. Effectively logs defects and quality concerns using test management systems and any other reporting systems per L.A. Care policy and guidelines.