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Junior Program Analyst Jobs in Raleigh, NC (NOW HIRING)

Help Desk Analyst

Raleigh, NC Β· On-site

$20 - $27.25/hr

Required 6 Years Working knowledge of social services and Child Welfare program. Highly desired 5 ... Mentor junior team members and foster crossteam knowledge sharing. Coordination & Communication Act ...

Extensive knowledge of client's Child Welfare program and related operational processes is strongly ... Mentor junior team members and foster cross-team knowledge sharing. Coordination & Communication ...

Business Analyst

Raleigh, NC Β· On-site

$70K - $140K/yr

... program increment (PI) and sprint planning * Define and resolve dependencies, issues and risks ... Participate in growing team competency by mentoring, providing on-the-job training to more junior ...

What you will do As a Junior Consultant, you'll participate in the FASTER Program, Field ... programs, or military experience. Demonstrated experience applying technical, analytical, and ...

New

Data analytics and business intelligence for decision making. * Client relationship management ... Collaboration & team leadership, including mentoring and developing junior staff. * Position ...

Data analytics and business intelligence for decision making. * Client relationship management ... Collaboration & team leadership, including mentoring and developing junior staff. * Position ...

Data analytics and business intelligence for decision making. * Client relationship management ... Collaboration & team leadership, including mentoring and developing junior staff. * Position ...

Showing results 21-40

Junior Program Analyst information

See Raleigh, NC salary details

$13

$28

$47

How much do junior program analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for junior program analyst in Raleigh, NC is $28.63, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $31.49 per hour, depending on experience, location, and employer.

What is a junior program analyst?

Junior Program Analysts are entry-level professionals who assist in evaluating, implementing, and improving organizational programs and projects. They typically collect and analyze data, prepare reports, and provide support to senior analysts and managers. Their role may involve administrative tasks, research, and helping to ensure that projects align with organizational goals. Junior Program Analysts often work in government agencies, non-profits, or private sector organizations as part of a larger program management team.

What are the key skills and qualifications needed to thrive as a junior program analyst, and why are they important?

To thrive as a Junior Program Analyst, you need strong analytical skills, attention to detail, and a relevant bachelor's degree in fields like business, public administration, or data analysis. Familiarity with project management software, spreadsheets (Excel), and data visualization tools such as Tableau or Power BI is often required. Effective communication, problem-solving abilities, and a proactive attitude help you collaborate well with teams and stakeholders. These competencies are critical for accurately analyzing program data, supporting project goals, and ensuring organizational effectiveness.

What are some common challenges faced by junior program analysts during their first year on the job?

During their first year, Junior Program Analysts often encounter challenges such as adapting to complex data analysis tools, understanding organizational processes, and managing multiple tasks with tight deadlines. They may also need to quickly learn how to interpret program data and translate findings into actionable recommendations for their team. Building strong communication skills is essential, as Junior Program Analysts regularly collaborate with project managers, senior analysts, and stakeholders to support decision-making and program improvement.

What is the difference between Junior Program Analyst vs Program Coordinator?

AspectJunior Program AnalystProgram Coordinator
Required CredentialsBachelor's degree in related field; some certificationsBachelor's degree often preferred; relevant experience valued
Work EnvironmentOffice setting, analytical tasks, data analysisOffice setting, administrative and organizational tasks
Employer & Industry UsageGovernment agencies, nonprofits, consulting firmsNonprofits, government, corporate programs
Common Search & ComparisonYesYes

The Junior Program Analyst typically focuses on data analysis, research, and supporting program evaluation, requiring analytical skills and relevant certifications. In contrast, Program Coordinators handle administrative tasks, scheduling, and communication to ensure program operations run smoothly. While both roles work within similar environments and industries, their core responsibilities differ, making this comparison useful for those exploring entry-level roles in program management.

What are the most commonly searched types of Program Analyst jobs in Raleigh, NC?

The most popular types of Program Analyst jobs in Raleigh, NC are:

What are popular job titles related to Junior Program Analyst jobs in Raleigh, NC?

For Junior Program Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Junior Program Analyst jobs in Raleigh, NC look for?

The top searched job categories for Junior Program Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Junior Program Analyst jobs?

Cities near Raleigh, NC with the most Junior Program Analyst job openings:

Infographic showing various Junior Program Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,866 per year, or $31.2 per hour.

Help Desk Analyst

Raleigh, NC β€’ On-site

Innosoul inc
11 - 50 employees

$20 - $27.25/hr

Other

This job post hasΒ expired today.Β Applications are no longer accepted.


Job description

Job ID: NC-809319

Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience

Location: Raleigh, NC (NCDHHS-NCFAST)
Duration: 12 Months

Skills:
Experience and knowledge of browser-based applications. Required 7 Years
Experience researching, analyzing and interpreting automated system problems. Required 7 Years
Experience working in an Application Support-based (not hardware) help desk environment. Required 6 Years
Working knowledge of social services and Child Welfare program. Highly desired 5 Years
Working knowledge of the PATH NC application and functionality. Highly desired 1 Years
Experience in phone-based Customer Service focused roles, being able to think and respond quickly to customer questions. Required 7 Years

Description:
CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk Senior Analyst to help spearhead production support analysis and resolution of PATH NC issues.

Overview
Senior Application/Production Support role for the Child Welfare/PATH NC application.
Provides expert-level guidance to external customers, county leadership, and service providers using the system.
Requires advanced customer service, analytical, and leadership capabilities.
Extensive knowledge of North Carolina s Child Welfare program and related operational processes is strongly preferred.
Focuses on highimpact application support, system reliability, and proactive issue prevention rather than hardware.
Requires advanced technical proficiency, deep troubleshooting expertise, and the ability to mentor and guide junior staff.

Operations & Maintenance (O&M) Support Responsibilities
Oversee and support resolution of complex county issues escalated beyond front-line Help Desk capabilities.
Perform advanced diagnostics to determine systemic or multilayer root causes.
Lead resolution efforts for high-severity or cross-county problems.
Identify, classify, and escalate critical application or infrastructure issues to development and leadership teams.
Provide strategic recommendations for improving operational stability and reducing recurring issues.

Technical & Cross-Team Collaboration
Partner closely with business owners, architecture teams, developers, QA, and crossagency stakeholders to analyze and resolve complex problems.
Reproduce, isolate, and document highcomplexity defects, system behavior anomalies, and performance issues.
Recommend strategic product, workflow, or process improvements based on long-term trend analysis and emerging patterns.
Mentor junior team members and foster crossteam knowledge sharing.

Coordination & Communication
Act as a liaison between Business, Program Management, System Development, A&I Technical Architecture, county leadership, and other partners.
Support the coordination and implementation of system change requests.
Communicate impact assessments, risk evaluations, and proposed solutions to leadership and stakeholders.