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Junior Program Analyst Jobs in Baltimore, MD (NOW HIRING)

Cogent People Inc

Help Desk Jr. Analyst

Columbia, MD · On-site

$20 - $27.25/hr

The Help Desk Jr. Analyst also supports documentation of common issues and solutions to improve ... Experience supporting federal programs * Knowledge of Agile and DevSecOps * Experience with CMS or ...

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Junior Program Analyst information

See Baltimore, MD salary details

$15

$31

$53

How much do junior program analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for junior program analyst in Baltimore, MD is $31.91, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $35.10 per hour, depending on experience, location, and employer.

What is a junior program analyst?

Junior Program Analysts are entry-level professionals who assist in evaluating, implementing, and improving organizational programs and projects. They typically collect and analyze data, prepare reports, and provide support to senior analysts and managers. Their role may involve administrative tasks, research, and helping to ensure that projects align with organizational goals. Junior Program Analysts often work in government agencies, non-profits, or private sector organizations as part of a larger program management team.

What are the key skills and qualifications needed to thrive as a junior program analyst, and why are they important?

To thrive as a Junior Program Analyst, you need strong analytical skills, attention to detail, and a relevant bachelor's degree in fields like business, public administration, or data analysis. Familiarity with project management software, spreadsheets (Excel), and data visualization tools such as Tableau or Power BI is often required. Effective communication, problem-solving abilities, and a proactive attitude help you collaborate well with teams and stakeholders. These competencies are critical for accurately analyzing program data, supporting project goals, and ensuring organizational effectiveness.

What are some common challenges faced by junior program analysts during their first year on the job?

During their first year, Junior Program Analysts often encounter challenges such as adapting to complex data analysis tools, understanding organizational processes, and managing multiple tasks with tight deadlines. They may also need to quickly learn how to interpret program data and translate findings into actionable recommendations for their team. Building strong communication skills is essential, as Junior Program Analysts regularly collaborate with project managers, senior analysts, and stakeholders to support decision-making and program improvement.

What is the difference between Junior Program Analyst vs Program Coordinator?

AspectJunior Program AnalystProgram Coordinator
Required CredentialsBachelor's degree in related field; some certificationsBachelor's degree often preferred; relevant experience valued
Work EnvironmentOffice setting, analytical tasks, data analysisOffice setting, administrative and organizational tasks
Employer & Industry UsageGovernment agencies, nonprofits, consulting firmsNonprofits, government, corporate programs
Common Search & ComparisonYesYes

The Junior Program Analyst typically focuses on data analysis, research, and supporting program evaluation, requiring analytical skills and relevant certifications. In contrast, Program Coordinators handle administrative tasks, scheduling, and communication to ensure program operations run smoothly. While both roles work within similar environments and industries, their core responsibilities differ, making this comparison useful for those exploring entry-level roles in program management.

What are the most commonly searched types of Program Analyst jobs in Baltimore, MD?

The most popular types of Program Analyst jobs in Baltimore, MD are:

What are popular job titles related to Junior Program Analyst jobs in Baltimore, MD?

For Junior Program Analyst jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Junior Program Analyst jobs in Baltimore, MD look for?

The top searched job categories for Junior Program Analyst jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Junior Program Analyst jobs?

Cities near Baltimore, MD with the most Junior Program Analyst job openings:

Junior Program Analyst jobs near you
Infographic showing various Junior Program Analyst job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,377 per year, or $31.9 per hour.

Help Desk Jr. Analyst

Cogent People Inc

Columbia, MD • On-site

$20 - $27.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Employment Type: Full-time, W2 position with Cogent People Inc. This is a direct hire position with full benefits.
Location: Hybrid Columbia MD 3 times per week OR Remote (as applicable to role)
Work Authorization Requirements
To comply with government contracting requirements, candidates must meet all of the following:
  • Must be a U.S. Citizen, Permanent Resident, or valid EAD holder
  • Must have lived in the United States for at least 3 of the past 5 years
  • Must be currently authorized to work in the U.S. without sponsorship

Sponsorship (H-1B) is not available for this position (now or in the future). Candidates who do not meet these requirements will not be considered.
Clearance Requirement
Public Trust required or ability to obtain, depending on assignment.
About Cogent People Inc.
Cogent People Inc. is a government consulting and technology services firm supporting mission-critical federal and commercial programs. We deliver secure, scalable, and modern digital solutions across complex IT environments.
Our teams thrive at the intersection of engineering excellence and mission impact, building systems that matter.
Job Overview
Cogent People Inc. is seeking a Help Desk Jr. Analyst (1 Position) to provide Tier 1 intake support for system users.
This role is responsible for assisting users with system access, navigation, and basic issue resolution while escalating more complex issues to appropriate support teams. The Help Desk Jr. Analyst also supports documentation of common issues and solutions to improve user experience and service efficiency.
The ideal candidate will bring strong customer service, communication, and troubleshooting skills in a technical support environment.
This position may be contingent upon contract award.
Requirements
What You'll Do
Tier 1 User Support
  • Provide Tier 1 intake support for system users.
  • Assist users with system access, navigation, and basic troubleshooting.
  • Respond to user inquiries and support requests in a timely manner.

Issue Resolution & Escalation
  • Identify, document, and escalate complex issues to higher-level support teams.
  • Ensure accurate capture of user issues and initial troubleshooting steps.
  • Follow established procedures for issue resolution and escalation.

Documentation & User Experience Suppor t
  • Document common issues, solutions, and troubleshooting steps.
  • Contribute to knowledge base content to improve support efficiency.
  • Support overall user satisfaction and system usability.

What We're Looking For
  • Associate's degree in a related field or equivalent experience.
  • 2+ years of experience in help desk, technical support, or customer service roles.
  • Strong communication and interpersonal skills.
  • Basic understanding of system navigation and user support processes.
  • Ability to troubleshoot basic technical issues.
  • Ability to work in a fast-paced support environment.
  • Strong attention to detail and documentation skills.

What Will Set You Apart
  • Relevant certifications
  • Experience supporting federal programs
  • Knowledge of Agile and DevSecOps
  • Experience with CMS or healthcare environments

Why Cogent People Inc.?
At Cogent People, we combine technical excellence with a mission-driven culture. Our teams work on meaningful, high-impact projects that support government and enterprise transformation initiatives.
We offer:
  • Competitive compensation
  • Career growth and professional development opportunities
  • Exposure to complex, mission-critical systems
  • A collaborative and supportive team environment
  • Long-term client engagements with stability and continuity

We are a Certified Great Place to Work, committed to building an inclusive and high-performance culture.
Benefits
  • Medical, Dental, and Vision Insurance (comprehensive coverage)
  • 401(k) with company match
  • Company-paid life insurance
  • Short-term and long-term disability coverage
  • Paid Time Off: 3 weeks annually + 10 paid holidays
  • Employee assistance and wellness resources (as applicable)

Compliance Notice
Cogent People Inc. conducts employment verification for all candidates. Misrepresentation of work authorization, residency history, or professional experience will result in disqualification.
We are an Equal Opportunity Employer (EEO) and evaluate all applicants based on qualifications, experience, and role requirements.
We do not engage third-party recruiters for this role unless explicitly stated.

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