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Junior Production Support Engineer Jobs (NOW HIRING)

Themesoft, Inc.

Production Support Engineer

Charlotte, NC · On-site

$41 - $53.50/hr

Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our technology operations team. * The ideal candidate will bring hands-on experience in production ...

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

* Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our technology operations team. * The ideal candidate will bring hands-on experience in production ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

Beyond Finance

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...

Apex Informatics

Production Support Engineer

Minneapolis, MN · On-site

$43.75 - $57.25/hr

Job Title- Production Support Engineer Location- Minneapolis Minnesota 55415 (Hybrid) Duration- 24 Months (Contract Position) Skills: Required Qualifications: 4+ years of Systems Engineering ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... developers, QA, and infrastructure teams, to address production issues and improve system ... Mentor and provide guidance to junior support staff. Qualifications: · Bachelor's degree in ...

Redolent, Inc.

Production Support Engineer

San Bruno, CA · On-site

$50.25 - $65.50/hr

Production Support Engineer Location: San Bruno CA USA 94066 Duration: 6+ Months of Contract Description: : Support trouble-shooting client issues with high level data analysis and project review.

Redolent, Inc.

Production Support Engineer

Sunnyvale, CA · On-site

$50 - $65.25/hr

... Support Engineer LOCAITON: Sunnyvale, CA DURATION: 12+ months RATE: DOE NOTE * Only w2 direct candidates * It is hyrbid role at Sunnyvale, CA Summary * 4 to 6+ years of application and production ...

IonQ

Production Support Engineer

Bothell, WA

$99K - $130K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

New

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

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Junior Production Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior production support engineer jobs pay per year?

As of Jun 24, 2026, the average yearly pay for junior production support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in fields such as software, data, or systems engineering can earn $500,000 or more annually, especially with experience, specialized skills, and leadership roles. High compensation often includes base salary, bonuses, and stock options, particularly in large tech companies or startups with rapid growth.

What are the key skills and qualifications needed to thrive as a Junior Production Support Engineer, and why are they important?

To thrive as a Junior Production Support Engineer, you need a solid understanding of computer science fundamentals, troubleshooting skills, and a relevant degree in IT or engineering. Familiarity with monitoring tools, ticketing systems (like Jira or ServiceNow), and basic scripting languages (such as Python or Bash) is typically expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are essential soft skills. These capabilities ensure rapid issue resolution, minimize system downtime, and support seamless user experiences in production environments.

What are some common challenges faced by Junior Production Support Engineers in their first year, and how can they overcome them?

Junior Production Support Engineers often encounter challenges such as quickly troubleshooting unfamiliar systems, managing real-time incident response, and communicating effectively with both technical and non-technical teams. To overcome these, it's important to proactively seek mentorship, document recurring issues, and participate in knowledge-sharing sessions within the team. Building strong relationships with peers and being open to feedback will also help accelerate learning and confidence in handling production issues.

What does a junior support engineer do?

A junior support engineer assists in maintaining and troubleshooting IT systems, software, or hardware to ensure smooth operations. They often handle user issues, perform routine system checks, and document solutions, typically working under the supervision of senior engineers and using tools like ticketing systems and diagnostic software.

What is the difference between Junior Production Support Engineer vs Junior Network Support Engineer?

AspectJunior Production Support EngineerJunior Network Support Engineer
CredentialsTypically requires a degree in IT, Computer Science, or related certifications like CompTIA A+ or Network+Similar certifications, often with a focus on networking certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentSupports production systems, troubleshooting application and server issues in data centers or cloud environmentsFocuses on network infrastructure, troubleshooting connectivity, routers, switches, and network hardware
Industry UsageCommon in IT, finance, e-commerce, and tech companies managing live applicationsPrevalent in telecom, IT services, and organizations with extensive network infrastructure

Both roles require strong technical skills and certifications, but the Junior Production Support Engineer primarily manages application and server issues, while the Junior Network Support Engineer focuses on network hardware and connectivity. Understanding these differences helps candidates target the right roles based on their skills and career goals.

What does a Junior Production Support Engineer do?

A Junior Production Support Engineer is responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment. They help ensure that services remain available and performant by addressing technical issues, escalating problems when necessary, and working closely with development and operations teams. Their duties often include responding to incident tickets, analyzing system logs, and participating in deploying updates or patches. This role is typically an entry-level position that provides valuable experience in IT operations and problem-solving.

What is the role of a junior Production Engineer?

A junior Production Support Engineer is responsible for monitoring and maintaining production systems, troubleshooting issues, and ensuring system stability and performance. They often work with tools like monitoring software, scripting, and collaborate with senior engineers to resolve incidents quickly and prevent future problems.

What does a production support engineer do?

A production support engineer is responsible for maintaining and troubleshooting software applications and systems in a live environment. They monitor system performance, resolve issues promptly, and implement fixes to ensure continuous operation, often using tools like monitoring dashboards and ticketing systems. Strong problem-solving skills and knowledge of scripting or automation are essential in this role.
What cities are hiring for Junior Production Support Engineer jobs? Cities with the most Junior Production Support Engineer job openings:
What are the most commonly searched types of Production Support Engineer jobs? The most popular types of Production Support Engineer jobs are:
Production Support Engineer

Production Support Engineer

Themesoft, Inc.

Charlotte, NC • On-site

$41 - $53.50/hr

Full-time

Posted 15 days ago

Job description

Overview:
Production Support Engineer
Charlotte NC or Chandler
Hybrid
Job Description:
  • Production Support Engineer
  • Client is seeking a skilled Production Support Engineer to join our technology operations team.
  • The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence.
  • This role requires strong problem-solving abilities, technical depth, and clear documentation skills to support high-availability business-critical applications.

Key Responsibilities:
  • Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions.
  • Monitor application and infrastructure performance using tools such as Grafana, AppDynamics, Splunk, and ITRS, and proactively resolve issues.
  • Develop, maintain, and enhance automation scripts and services using Ansible, Python, Shell, PowerShell, and database queries to streamline support workflows.
  • Support Business Continuity Planning (BCP) and disaster recovery strategies to ensure high availability and resiliency of systems.
  • Collaborate with development, DevOps, and infrastructure teams to implement process improvements and enhance operational maturity.
  • Maintain detailed documentation of processes, system designs, and incident resolutions, and communicate technical solutions effectively to stakeholders.
  • Manage deployments on OpenShift and containerized platforms, ensuring stability, performance, and scalability.
  • Work with integration services and wires to ensure seamless system operations and connectivity.

Required Skills and Experience:
  • 3 to 7 years of experience in production support role
  • Hands-on experience with OpenShift, Ansible, and automation scripting (Python, Shell, PowerShell, etc.).
  • Proficiency in monitoring and observability tools such as Grafana, AppDynamics, ITRS, and Splunk.
  • Strong knowledge of databases (SQL, queries, optimization).
  • Experience supporting large-scale, high-availability systems in a 24x7 production environment.
  • Familiarity with incident management, problem management, and BCP/DR frameworks.
  • Strong documentation, articulation, and communication skills.
  • Ability to work collaboratively in cross-functional teams in fast-paced environments.

Preferred Qualifications:
  • Previous work in financial services technology or production engineering roles.
  • Experience with global automation functions.
  • Familiarity with payment systems (e.g., Fedwire, CHIPs and RTP) or liquidity platforms is a plus.

Skills:
Python

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