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Junior Operations Analyst Jobs in Decatur, GA (NOW HIRING)

The Junior CIC Analyst supports 24x7 Command and Incident Center operations by executing routine service requests, performing basic break/fix activities, and assisting with Tier 1 incident management.

The Junior CIC Analyst supports 24x7 Command and Incident Center operations by executing routine service requests, performing basic break/fix activities, and assisting with Tier 1 incident management.

Security Operations Team Lead

Atlanta, GA · On-site

$130K - $150K/yr

You'll lead a team of analysts, guide complex investigations, develop operational improvements, and serve as a trusted resource for both clients and teammates. This role blends technical leadership ...

New

... analysts with data reconciliation and change tracking activities. - Provide status updates and ... Citizen without dual citizenship - Experience supporting IT operations, change management, or ...

... analysts with data reconciliation and change tracking activities. - Provide status updates and ... Citizen without dual citizenship - Experience supporting IT operations, change management, or ...

Junior Accountant

Acworth, GA · Hybrid

$45K - $55K/yr

To support our operations, we are seeking a Junior Accountant to join our dynamic and growing team ... Review and analyze accounts payable and accounts receivable transactions. * Collaborate with other ...

Mentor junior operations engineers on tools, processes, and best practices * Collaborate with ... Strong analytical and problem-solving abilities * Excellent communication skills for incident ...

Mentor junior operations engineers on tools, processes, and best practices * Collaborate with ... Strong analytical and problem-solving abilities * Excellent communication skills for incident ...

Job Summary: We are seeking a motivated and detail-oriented Junior QA Analyst / Junior Software ... , etc.). • Basic scripting knowledge (Python/JavaScript) is a plus.

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Junior Operations Analyst information

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How much do junior operations analyst jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for junior operations analyst in Decatur, GA is $31.36, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $34.52 per hour, depending on experience, location, and employer.

What is a junior operations analyst?

A junior operations analyst is an entry-level professional responsible for supporting daily business operations, analyzing data to improve efficiency, and assisting senior staff with process improvements. They often use tools like Excel, SQL, or data visualization software and typically require strong analytical skills and attention to detail. This role provides foundational experience in operations management and process optimization.

What are the key skills and qualifications needed to thrive as a Junior Operations Analyst, and why are they important?

To thrive as a Junior Operations Analyst, you need strong analytical abilities, attention to detail, and a relevant degree such as in business, finance, or a related field. Familiarity with data analysis tools like Excel, SQL, and business intelligence platforms, as well as experience with reporting systems, is typically required. Effective communication, problem-solving, and adaptability are essential soft skills for collaborating with teams and responding to shifting operational needs. These skills and qualifications are crucial for accurately analyzing data, supporting process improvements, and contributing to efficient business operations.

What kinds of projects and responsibilities can a Junior Operations Analyst expect in their first year?

As a Junior Operations Analyst, you can expect to work on tasks such as analyzing workflow processes, preparing performance reports, and assisting with the implementation of process improvements. You'll likely collaborate with cross-functional teams to identify operational inefficiencies and support data-driven decision-making. Early responsibilities often include collecting and organizing data, creating presentations, and participating in regular meetings to discuss project progress. This role provides excellent exposure to business operations and an opportunity to develop analytical and communication skills in a supportive team environment.

What is the difference between Junior Operations Analyst vs Operations Coordinator?

AspectJunior Operations AnalystOperations Coordinator
Required CredentialsAssociate's or Bachelor's degree in Business, Finance, or related field; basic analytical skillsHigh school diploma or equivalent; strong organizational skills
Work EnvironmentOffice setting, data analysis, reporting tasksOffice environment, coordinating daily operations and communication
Employer & Industry UsageUsed across industries like finance, logistics, and retail for entry-level analysisCommon in operations departments for managing workflows and processes
Search & Comparison IntentOften compared for entry-level roles in operations and analysisCompared for roles involving coordination and process management

The Junior Operations Analyst focuses on data analysis, reporting, and supporting operational improvements, often requiring analytical skills and a degree. In contrast, the Operations Coordinator handles daily operational tasks, coordinating teams and processes. Both roles are essential in operations but differ in their core responsibilities and skill sets.

What are Junior Operations Analysts?

Junior Operations Analysts are entry-level professionals who support the operations team by analyzing business processes, collecting and interpreting data, and helping identify areas for improvement. They work under the guidance of senior analysts or managers to streamline workflows, enhance efficiency, and support decision-making within an organization. Their responsibilities often include reporting, data entry, process documentation, and assisting with operational projects.

Is an operations analyst entry-level?

An operations analyst position can be entry-level or require some experience, depending on the company and specific role. Entry-level roles typically require basic analytical skills, proficiency with tools like Excel, and a bachelor's degree in a related field. More advanced positions may demand prior experience or specialized certifications.

How to become an operations analyst with no experience?

To become a junior operations analyst with no experience, focus on developing relevant skills such as data analysis, problem-solving, and proficiency in tools like Excel or SQL. Gaining certifications in operations or data analysis and seeking entry-level roles or internships can also help build practical experience and improve your chances of entering the field.

How much do operations analysts get paid?

The average salary for a junior operations analyst typically ranges from $50,000 to $70,000 annually, depending on experience, location, and industry. Entry-level analysts with strong analytical skills and proficiency in tools like Excel or SQL may earn toward the lower end, while those with more experience or specialized certifications can earn higher salaries.
What are the most commonly searched types of Operations Analyst jobs in Decatur, GA? The most popular types of Operations Analyst jobs in Decatur, GA are:
What are popular job titles related to Junior Operations Analyst jobs in Decatur, GA? For Junior Operations Analyst jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Junior Operations Analyst jobs in Decatur, GA look for? The top searched job categories for Junior Operations Analyst jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Junior Operations Analyst jobs? Cities near Decatur, GA with the most Junior Operations Analyst job openings:
Lead Technology Operations Analyst-Sonic

Lead Technology Operations Analyst-Sonic

Inspire Brands

Atlanta, GA • On-site

Other

Re-posted 12 days ago


Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

28th of 104 rated fast food restaurants


Job description

TheLeadTechnology OperationsAnalystoverseescross-functional teams to understand complex solutionsandintegrations,as well asdrive releases to improve solutions.This role focuses on deliveringhighqualityoperational outcomes within a defined technology domain by designing, executing, and continuously improving processes, automations, and technical workflows.As a specialized subject matter expert, this positionsupports Inspire Brands' technology ecosystem byidentifyinggaps, recommending enhancements, andoptimizingcapabilities within the assigned area of focus. The role requiresstrong communicationskills, effective vendor coordination, and the ability to troubleshoot and resolve issues across hardware, software, and integrated solutions. It also contributes to ongoing process refinement, readiness for QA/UAT, and ITIL/SDLC execution, ensuring reliable service delivery andrealtimetransparency for customers and stakeholders. Additionally, this rolementorspeers, partners with engineering and help desk teams, and supports the future evolution of tools and technologies to improve efficiency, quality, and business outcomes across the organization.

RESPONSIBILITIES

  • Effectivelydesign,continuously improve,coordinateand complete all tasks necessary for successful execution, ensuring all assigned work is delivered on time using runbooks, automations, artificial intelligence, and established processes.
  • Specialize in your area of focus, including but not limited to identification and solutionrecommendationsfor potential gaps, process improvement areas,innovativeopportunitiesand continuous learningin your area ofsubject matterexpertise.
  • Have an ownership mindset where you are actively supporting, influencing,driving,and/ordesigning the future of your area of focus.
  • Effectively communicate with stakeholdersas a subject matter expert,to prevent errors, ensure success, and manage expectations. Clearly and accurately communicate with customers, stakeholders, engineering teams and leadersregardingsupported technology, capability optimization and future capabilities as defined by role; including partnership to drive business needs forward.
  • Have a strongunderstandingof how these technologies interact with components across the organization andtake actions to ensuresuccess across the organization.
  • Manage vendor performance and build vendor partnerships that result in positive outcomes for Inspire Brands throughout the business relationship.
  • Influence,and/or own, asappropriatethe vendor's roadmap, participation in commercialnegotiations,coordinatecommercial engagementsand ensurevendors meet contractual, operational, and servicelevel commitments.
  • Influence& refinefuture development/improvements,identifygaps and recommend areas for process improvements and/or new tools for success.
  • Mentorroutinely both junior team members and peers, toensure theyare successfully prepared for growth opportunities and have success throughout the employee lifecycle.
  • Maintain high qualityin accordance withcompany standards and best practices and proactivelyidentifyand suggest areas for improvement.
  • Manage & execute Requests, Projects, Incidents/Cases, and Problems through designated ITIL/SDLC processes to ensure customers' real-time visibility of service status.
  • Performbasic and advancedtriage on reported defects tovalidateissues,identifyconfiguration errors, and gather necessaryand/or analyze necessarylogs fora resolution.Includespartnership with help desk teams for ongoing support.
  • Developand executeprocesses that ensure thathardware,softwareandappropriate integrationsareready prior to being turned over for QA/UAT efforts.

L2/L3 Support

  • Be able tocreate,write, debug and update scripts in a variety of languages, including, but not limited to PowerShell,Pythonand other brand-basedlanguages.
  • Demonstratestrong, hands-on,understanding ofrestaurant technology including,networking,POS, BOS, System Integrations, Drive Thru, Audio/Visual, Payments etc.
  • Recommend,designand managesoftware and integrationsupport after deployment to production.
  • Actively source methodologies, platforms and scripts to "shift left",moving support closer to the end user than specialized technicians.
  • Haveastrongunderstanding of how these technologies interact with components across the organization andtake actions to ensuresuccess across the organization; proactively alertpossible issuespriorto full scale deployment of software and/or hardware.

EDUCATION AND EXPERIENCE QUALIFICATIONS

Strongly Desired:Bachelor's Degree

  • Seven to ten years of progressive, relevant IT experience such assystem configuration and implementation experience

  • Expert knowledge of relevant applications and technical platforms.

  • Expert experience with Microsoft Operating Systemsand associated software such as Microsoft Office

  • Proficientknowledge of at least one other operating system such as iOS, Android,Linuxetc.

  • Expert knowledgewith ITSM frameworks such as ITIL

  • Proventrack recordof supportingmulti-modal and geographical disparate locations

  • Expertexperience in building business and technical requirements

REQUIRED NOWLEDGE, SKILLS, OR ABILITIES

  • Excellent customer service skills. Must be empathetic and continually solving problems through the eyes of the user

  • Proventrack recordof providing effective team leadership

  • Excellent verbal and written communication, with an emphasis on being able to present technical topics in an easy-to-understand way for non-technical customers

  • Extremely well organized (including good project and time management skills) and high attention to detail

  • Collaborate strongly withbusiness partners,generally acombination of individual contributors, managers, directors, vicepresidentsand executives,through a service mindset

  • Strong partnering skills and a service leadership mindset arerequired

  • Proventrack recordof team member development outside of formal channels


Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


Inspire Brands logo

About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018