Junior Operations Analyst Jobs in Delaware (NOW HIRING)

Join our Portfolio Marketing Valuation team, where you will play a pivotal role in evaluating the financial impact of installment lending initiatives. Your analytical expertise will directly shape investment strategy and drive meaningful results, with access to cutting-edge analytical tools, comprehensive professional development, and opportunities to collaborate with some of the industry's most talented professionals. You will have the opportunity to grow within our organization's analytics and finance functions.

As a Vice President on the Portfolio Marketing Valuation team, you will own the financial evaluation framework for our key Cardbased installment lending products, lead analytical initiatives that directly influence investment decisions, and serve as a trusted advisor to senior stakeholders across the organization. In this role, you will produce volume, revenue, and expense forecasts that support the Card annual planning cycle. You will translate complex quantitative analyses into clear business cases that project the financial impact of changes in our strategies, capabilities, and targeting. You will also lead by example, fostering the analytical and professional development of junior team members.

• Own the financial evaluation framework for Card-based installment initiatives, including comprehensive financial impact assessments and investment modeling (NPV/ROI/IRR) to inform portfolio and capital allocation decisions.
• Build and present volume, revenue, expense, and NPV forecasts investment review forums and the Card annual planning cycle, translating complex analyses into clear business cases for senior leadership.
• Partner with cross-functional teams (Risk, Marketing, Data & Analytics, Operations) to drive business planning, forecasting, and regulatory stress testing, aligning analytical frameworks to business objectives.
• Monitor performance versus forecast for installment programs, identify variance drivers and risks/opportunities, and deliver concise monthly readouts with actionable recommendations.
• Enhance modeling efficiency and forecasting accuracy through process improvements; maintain model governance documentation and ensure compliance with regulatory and audit standards.
• Lead and mentor analysts and associates; foster cross-functional collaboration, knowledge sharing, and best practices across the installment valuation agenda.

• Bachelor's degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field
• 7+ years of experience in financial analysis, decision science or quantitative modeling with demonstrated team leadership.
• Advanced analytical problem solving with experience managing complex, large-scale datasets and end-to-end analytical projects in fast-paced environments; fluency in financial forecasting for multiyear horizons.
• Proficient in Excel and PowerPoint; advanced proficiency in Python, SAS, SQL, Alteryx, and Tableau, with proven experience migrating logic from SAS to Databricks SQL to improve querying efficiency and data management.
• Ability to translate complex quantitative concepts and NPV analyses into clear narratives for diverse audiences; proven track record presenting financial insights to senior management.
• Strong business acumen and proactive leadership, with deep understanding of consumer lending, credit risk, and the regulatory environment; demonstrated ability to drive continuous improvement in investment evaluation processes.

• Experience in consumer lending, credit card industry, or financial services with specific exposure to credit line management or balance transfer products
• Knowledge of regulatory frameworks and stress testing methodologies (CCAR, CECL)
• Experience with cloud-based analytics platforms and big data technologies

Additional Information

• To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans