About Gotcha Security
Gotcha Security is a growing commercial security integrator specializing in surveillance cameras/CCTV, access control, gate access, intrusion alarms, and fire alarms. We work with commercial properties and new construction clients across the Atlanta metro area and beyond — and we're building a team of career-minded technicians who take pride in their craft.
This isn't a revolving-door opportunity. We invest in our people for the long haul, and we're looking for someone who wants to grow with us.
About This Role
This is a field-based position covering the Atlanta metro area and surrounding markets. You will dispatch directly from home to your first site each day — no office commute required.
What You'll Do
- Program and configure security equipment including burglar alarm panels, fire alarm panels, NVRs/DVRs, IP cameras, servers, networking equipment, and access control hardware
- Troubleshoot and service surveillance cameras, fire alarm devices, smoke detectors, card readers, electronic door locks, control panels, and gate operators
- Test all serviced equipment to ensure it meets customer requirements and Gotcha's quality standards
- Train clients on proper system operation following service visits
- Update service tickets in real time before moving to the next site
- Cross-train junior technicians and help establish and document service procedures
- Lead installation teams when needed and work independently between sites
- Collaborate with the Service Coordinator and Technology Manager
- Travel throughout the Atlanta metro area and surrounding regions for service calls
RequirementsWhat We're Looking For
Required:
- Minimum 5 years of commercial security experience, including cameras, access control, or alarms
- Hands-on experience with IP camera systems, network configuration, and DVR/NVR programming — this is a must
- Minimum 3 years of intrusion alarm experience
- Minimum 3 years of low voltage experience (electronic and mechanical)
- Valid driver's license with a clean 3-year driving record
- Ability to work Monday–Friday, 8:00 AM–6:00 PM (typical 8-hour days; start/stop times may vary by project)
- Comfortable working in varying field conditions: heat, cold, confined spaces, heights, dust, and crawl spaces
- Strong communication skills — you'll manage your own schedule and keep management updated on ticket progress
- Honest, professional, team-first mindset
Nice to Have:
- Low voltage or alarm industry certifications (ESA, NICET, etc.)
- Experience with gate operators or fire alarm panel programming
- Prior experience mentoring or training technicians
Benefits
What You'll Get
- $25–$35/hr based on experience
- Company van provided (dispatch directly from home to your first site each day — no office commute)
- Company credit card for all job-related purchases
- 2 weeks PTO + paid holidays
- Continuing education — we support your growth and certifications
- Long-term, stable employment with a growing company
- Full-time position
All benefits subject to company policy.
Ready to Apply?
If you have the experience, take pride in your work, and want a company that will invest in your future — we want to hear from you. Apply now and a member of our team will be in touch shortly.
Company Description
Gotcha Security is a small and growing security company that provides surveillance systems, access controls, vehicle gates, and burglar/fire alarms to commercial clients throughout the Atlanta area. Our service technicians and installers are all full-time employees of Gotcha Security, and we have never laid anyone off due to a lack of work.
We value our team members and understand they are a key factor in our success. If you want to join a growing company, that still has that family feel, and meet the qualifications, we would love to hear from you.