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Jewelry Operations Jobs (NOW HIRING)

Taylor Custom Rings

Jewelry Designer & Sales

Carlsbad, CA · On-site

$20 - $25/hr

At Taylor Custom Rings, we believe jewelry tells stories of love, legacy, and individuality ... Support day-to-day showroom operations, including maintaining cleanliness, organization, and visual ...

Taylor Custom Rings

Jewelry Designer & Sales

Carlsbad, CA · On-site

$20 - $25/hr

At Taylor Custom Rings, we believe jewelry tells stories of love, legacy, and individuality ... Support day-to-day showroom operations, including maintaining cleanliness, organization, and visual ...

Taylor Custom Rings

Jewelry Designer & Sales

Carlsbad, CA · On-site

$20 - $25/hr

At Taylor Custom Rings, we believe jewelry tells stories of love, legacy, and individuality ... Support day-to-day showroom operations, including maintaining cleanliness, organization, and visual ...

Taylor Custom Rings

Jewelry Sales

Carlsbad, CA · On-site

$20 - $25/hr

At Taylor Custom Rings, we believe jewelry tells stories of love, legacy, and individuality ... Support day-to-day showroom operations, including maintaining cleanliness, organization, and visual ...

Taylor Custom Rings

Jewelry Sales

Carlsbad, CA · On-site

$20 - $25/hr

At Taylor Custom Rings, we believe jewelry tells stories of love, legacy, and individuality ... Support day-to-day showroom operations, including maintaining cleanliness, organization, and visual ...

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Jewelry Operations information

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$26

$53

How much do jewelry operations jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for jewelry operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a jewelry operations role, and how can they be effectively managed?

Professionals in Jewelry Operations often encounter challenges such as maintaining accurate inventory, ensuring quality control, and meeting tight production deadlines, especially during peak seasons. Effective management of these challenges involves strong organizational skills, attention to detail, and clear communication with team members across departments like design, sales, and procurement. Leveraging inventory management software and implementing standardized procedures can help minimize errors and keep operations running smoothly. Additionally, staying updated on industry regulations and best practices is crucial for compliance and efficiency.

What is jewelry operations?

Jewelry Operations refers to the processes and activities involved in managing the production, quality control, inventory, and logistics of jewelry items within a company. This includes overseeing the sourcing of materials, coordinating with artisans or manufacturers, ensuring compliance with industry standards, and handling shipping and receiving. Professionals in jewelry operations work to streamline workflows, reduce costs, and ensure timely delivery of products to customers or retailers.

What are the key skills and qualifications needed to thrive in jewelry operations, and why are they important?

To excel in Jewelry Operations, you need attention to detail, inventory management experience, and knowledge of jewelry products or gemology, often complemented by a background in retail or supply chain management. Familiarity with point-of-sale systems, inventory tracking software, and basic jewelry repair tools is typically required. Strong organizational skills, communication, and customer service orientation are essential soft skills in this field. These skills ensure efficient operations, accurate inventory control, and high-quality customer experiences in a competitive retail environment.

What is the difference between Jewelry Operations vs Jewelry Sales Associate?

AspectJewelry OperationsJewelry Sales Associate
Primary FocusManaging inventory, processing transactions, overseeing store functionsAssisting customers, selling jewelry, providing product information
Required SkillsInventory management, customer service, organizational skillsCustomer engagement, sales techniques, product knowledge
Work EnvironmentBack-office, stockroom, store floorSales floor, customer-facing
CertificationsNone typically required, but retail or jewelry certifications can helpNone typically required, but sales certifications may be beneficial

Jewelry Operations roles focus on store management, inventory, and operational tasks, while Jewelry Sales Associates primarily engage with customers to drive sales. Both roles are essential in the jewelry industry but differ in daily responsibilities and skill sets.

More about Jewelry Operations jobs
What cities are hiring for Jewelry Operations jobs? Cities with the most Jewelry Operations job openings:
What are the most commonly searched types of Jewelry Operations jobs? The most popular types of Jewelry Operations jobs are:
What states have the most Jewelry Operations jobs? States with the most job openings for Jewelry Operations jobs include:
What job categories do people searching Jewelry Operations jobs look for? The top searched job categories for Jewelry Operations jobs are:
Jewelry Operations jobs near you
Infographic showing various Jewelry Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Luxury Jewelry Client Service & Operations Associate

Brinker's Jewelers

Evansville, IN • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

Luxury Jewelry Client Service & Operations Associate
Brinker's Jewelers | Evansville, IN
Full-Time
$19.00/hour x 40 hours/week + Full Medical, Dental, Vision Benefits and Retirement
Brinker's Jewelers is seeking a full-time Luxury Jewelry Client Service & Operations Associate to join our Evansville team.
This is a highly interactive role for someone who enjoys helping clients, staying organized, managing details, and supporting the daily flow of a luxury jewelry showroom. The right person will be comfortable working with clients face-to-face, answering questions by phone and email, handling valuable merchandise, updating records accurately, and helping multiple teams stay informed and on schedule.
This position is ideal for someone who is service-minded, detail-oriented, dependable, and able to keep many moving pieces organized in a fast-paced retail environment.
What You'll Do
This role supports client service, jewelry and timepiece service intake, merchandise tracking, showroom presentation, customer communication, and daily operational follow-through.
Responsibilities include:
  • Welcome and assist clients at the service counter, in person, by phone, and through email
  • Enter client service requests accurately into the computer system, including customer information, item descriptions, condition notes, photos, requested work, due dates, and follow-up details
  • Carefully document jewelry and timepieces as they are received, including visible condition, item characteristics, and any client concerns
  • Communicate with clients regarding estimates, timelines, completed work, pick-ups, delays, and questions
  • Assist clients with pick-up, payment, and final review of completed work
  • Inspect completed jewelry and timepiece work for accuracy, quality, presentation, and readiness before client pick-up
  • Maintain accurate notes and status updates in the tracking system
  • Help manage due dates, client expectations, and daily workflow by keeping communication clear between sales associates, production leadership, jewelers, watchmakers, vendors, and management
  • Run and review weekly open-job reports, verify timing when needed, and follow up with clients or team members appropriately
  • Process transactions through the point-of-sale system
  • Prepare outgoing items for vendors or manufacturers when outside service is needed, including proper packaging, documentation, and tracking
  • Receive incoming shipments from vendors, manufacturers, or service partners and update records accordingly
  • Maintain stock of commonly used service supplies and help identify when items need to be reordered
  • Support showroom standards, including display recovery, glass cleaning, high-touch surface sanitation, replenishment, signage updates, packaging, and presentation
  • Assist with customer pick-ups, new receipts, credit applications, and other customer-facing processes in the POS system
  • Help with wrapping, packing, and presentation of customer purchases or completed items
  • Clean and check customer jewelry when appropriate, based on training, item type, and gem identification
  • Direct customer traffic by connecting clients with the appropriate sales or service professional
  • Support appointment flow, customer communication, and service follow-up
  • Stay current with assigned company, vendor, and product training
  • Perform minor on-site services when trained and appropriate, such as watch sizing or battery replacement
  • Assist with other showroom, customer service, inventory, or operational duties as assigned

Daily Responsibilities
On a typical day, this position may include:
  • Greeting clients and assisting with service-related questions
  • Entering new service requests into the system
  • Photographing items before and after work is completed
  • Updating notes, deadlines, and client communication records
  • Responding to client inquiries by phone, email, text, or in person
  • Reviewing completed items for quality and accuracy
  • Contacting clients when items are ready for pick-up
  • Processing incoming packages or returned items from vendors
  • Helping maintain a clean, polished, and client-ready showroom environment

Weekly Responsibilities
Weekly responsibilities may include:
  • Reviewing open-job reports and upcoming due dates
  • Following up on outstanding client pick-ups
  • Updating service records with completed work, recommendations, or next steps
  • Helping prepare outgoing shipments with proper packaging and documentation
  • Auditing item locations and scanning items to correct locations as needed
  • Communicating with internal team members to help keep client work moving efficiently

What We're Looking For
The ideal candidate is organized, polished, friendly, accurate, and able to stay calm while juggling multiple priorities. This person should enjoy working with people, but also take pride in careful documentation, follow-through, and process consistency.
Qualified candidates should have:
  • Outstanding customer service skills
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Professional phone, email, and internal messaging etiquette
  • Ability to multitask in a fast-paced luxury retail environment
  • Strong computer skills, including Microsoft Office, Outlook, Word, Excel, and the ability to learn new systems
  • Comfortable typing and entering detailed customer and item information; 45+ WPM preferred
  • Strong organizational and follow-up skills
  • Ability to work independently and as part of a team
  • Positive attitude and willingness to learn
  • Dependable attendance and punctuality
  • Ability to handle valuable merchandise carefully and responsibly
  • Prior jewelry, watch, luxury retail, customer service, POS, inventory, or administrative experience is helpful
  • General knowledge of jewelry service, timepiece service, gemstones, or luxury retail is a plus
  • High school diploma or equivalent required

Why Join Brinker's Jewelers?
Brinker's Jewelers is a well-established luxury jewelry company with a long-standing reputation for client service, fine jewelry, timepieces, custom work, and professional craftsmanship.
This role is a great fit for someone who wants to be part of a respected local business, work around beautiful merchandise, support meaningful client moments, and learn multiple parts of the jewelry business.
You will play an important part in helping clients feel cared for, keeping service work organized, supporting our showroom team, and ensuring that every item is handled with accuracy and professionalism.
Compensation
This position pays $19.00 per hour.
Schedule
This is a full-time, in-person position based at Brinker's Jewelers in Evansville, Indiana.
Retail availability is required, including Saturdays and occasional schedule adjustments based on business needs.

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