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Jewelry Manager Jobs (NOW HIRING)

CDI DIAMONDS AND JEWELRY

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Jewelry Salesperson or Manager

Dublin, OH · On-site

$50K - $100K/yr

In search of a experienced induvial to manage a highly rated independently owner Jewelry Store located in Dublin, Ohio. Applicant MUST have Jewelry Experience.

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$47.5K

$62.1K

$73K

How much do jewelry manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for jewelry manager in the United States is $62,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a jewelry manager?

Jewelry Managers are professionals responsible for overseeing the operations of jewelry stores or departments. Their duties include managing sales staff, maintaining inventory, ensuring high standards of customer service, and implementing sales strategies to meet business goals. They also handle tasks such as visual merchandising, staff training, and addressing customer concerns. Jewelry Managers must have a good understanding of gemstones, precious metals, and current market trends to advise customers and make informed purchasing decisions.

What skills and qualifications are needed to be a jewelry manager?

To thrive as a Jewelry Manager, you need expertise in jewelry merchandise, sales strategies, inventory management, and a background in retail or gemology, often supported by relevant certifications such as a Graduate Gemologist diploma. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic appraisal tools is typically required. Exceptional customer service, leadership, and strong communication skills help build client relationships and lead sales teams effectively. These competencies ensure smooth store operations, maximize sales, and maintain high standards of customer satisfaction and trust.

How does a jewelry manager collaborate with sales associates and other team members?

A Jewelry Manager works closely with sales associates to set sales goals, provide product knowledge training, and ensure exceptional customer service standards are met. They also coordinate with inventory specialists to manage stock levels and oversee visual merchandising to create an appealing shopping environment. Regular team meetings and hands-on coaching are common, fostering a collaborative atmosphere that encourages professional growth and high performance. This teamwork is essential for meeting sales targets and maintaining a positive store reputation.
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What are the most commonly searched types of Jewelry jobs? The most popular types of Jewelry jobs are:
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Jewelry Manager jobs near you
Infographic showing various Jewelry Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $62,124 per year, or $29.9 per hour.

Jewelry Studio Manager

Baileys Jewelry Management Inc

Raleigh, NC • On-site

Full-time

Re-posted 29 days ago

Job description

The Jewelry Studio Manager is responsible for overseeing all operations within the Repair and Design Studio, ensuring optimal workflow, exceptional craftsmanship, on-time delivery, and a best-in-class customer experience. This leader will manage a team consisting of six bench jewelers, three custom jewelers, one watchmaker, one watch apprentice, six jewelry repair and design consultants, and one out-repair coordinator. The manager ensures the studio maintains Bailey’s standards of quality, service, and operational efficiency.

  • Key ResponsibilitiesTeam Management & Leadership
  • Supervise and support a team of jewelers, designers, consultants, and watch technicians to deliver superior craftsmanship and service.
  • Oversee onboarding and continued development of new team members, including those transferring from other locations.
  • Conduct regular training sessions for both jewelers and consultants to ensure product knowledge, service excellence, and technical expertise.
  • Execute and evaluate jeweler bench tests as part of the hiring and development process.
  • Create and manage career development programs to advance the skill levels of studio staff.
    • Operations & Workflow
  • Manage and prioritize daily workflow for all repair and custom design jobs, ensuring timely completion and communication.
  • Maintain rigorous quality control, ensuring all work aligns with Bailey’s high standards before client delivery.
  • Monitor productivity and performance metrics for jewelers and consultants; produce and review regular reports.
  • Ensure all jobs are logged, tracked, and communicated appropriately across internal systems.
    • Studio & Equipment Maintenance
  • Uphold and enforce bench sweep and cleanliness standards in the studio at all times.
  • Oversee the studio's equipment maintenance schedule, including coordinating service and repairs with outside vendors when necessary.
  • Recommend new equipment, tools, or resources that improve quality or efficiency, while remaining costeffective.
    • Client Service & Support
  • Ensure repair and design consultants are accurately quoting and explaining service options at the counter using Geller pricing guidelines.
  • Resolve escalated client service issues with professionalism and a solutionsfocused approach.
  • Act as a subject matter expert in repair and custom service options to support frontofhouse sales and clienteling teams.
    • Strategic Improvements
  • Proactively identify and implement improvements in workflow, resource allocation, pricing structures, and supply costs.
  • Suggest and execute costsaving initiatives and alternative sourcing for tools, supplies, and equipment.
  • Collaborate crossfunctionally to support initiatives in sales, merchandising, and client experience.
  • Qualifications
  • 5+ years experience in jewelry repair, design, or studio management within a luxury or highvolume environment.
  • Deep understanding of jewelry and watch repair processes, materials, and equipment.
  • Proven leadership experience with a track record of team development and operational excellence.
  • Strong understanding of the Geller Book and repair pricing strategy.
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines.
  • Customer service mindset with strong problemsolving and communication abilities.
  • Experience evaluating bench test performance preferred.
  • Working Conditions
  • Studiobased leadership role requiring fulltime, onsite presence.
  • Some travel between store locations may be required for training, onboarding, or support

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