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Jewelry Department Associate Jobs (NOW HIRING)

My Goodwill

E-commerce Jewelry Associate

Colorado Springs, CO · On-site

$16.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Jewelry Associate will work in a fast-paced production and team-oriented environment and will ... Adheres to and implements Goodwill and department policies and procedures, the Employee Handbook ...

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How much do jewelry department associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for jewelry department associate in the United States is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.71 per hour, depending on experience, location, and employer.

What is a jewelry department associate job description?

A jewelry department associate is responsible for assisting customers in selecting jewelry, maintaining the display and cleanliness of the jewelry section, and processing sales transactions. They often need good customer service skills, knowledge of jewelry products, and may use point-of-sale systems. The role typically requires attention to detail and the ability to handle jewelry safely and securely.

What is the difference between Jewelry Department Associate vs Jewelry Sales Associate?

AspectJewelry Department AssociateJewelry Sales Associate
Primary RoleAssist with inventory, stock management, and store maintenanceEngage with customers, promote sales, and provide product information
Required SkillsKnowledge of jewelry products, organizational skillsCustomer service, sales techniques, product knowledge
Work EnvironmentRetail jewelry store, back-of-house and sales floorFront-of-house sales floor, customer-facing
Common CertificationsNone required, but jewelry knowledge helpfulSales certifications optional, but customer service skills essential

The Jewelry Department Associate primarily handles inventory, stocking, and store upkeep, while the Jewelry Sales Associate focuses on engaging customers and driving sales. Both roles require knowledge of jewelry products, but the associate role emphasizes operational tasks, whereas the sales associate role emphasizes customer interaction and sales skills.

How to become a jewelry department associate?

To become a jewelry department associate, candidates typically need a high school diploma or equivalent and some retail experience. Knowledge of jewelry, customer service skills, and attention to detail are important, and on-the-job training is often provided. Certifications in jewelry appraisal or sales can enhance prospects.
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Jewelry Department Associate jobs near you
Infographic showing various Jewelry Department Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,043 per year, or $19.3 per hour.

Ecommerce Jewelry Associate

Goodwill Industries of Southwest Florida

Fort Myers, FL • On-site

$14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 hours ago

Job description

Job Title: Ecommerce Jewelry Associate
Location: 5100 Tice Street Fort Myers, FL
Employment Type: Full-Time & Part-Time
Goodwill Southwest Florida is seeking an Ecommerce Jewelry Associate to support online sales by preparing, researching, and accurately listing jewelry and wristwatch items. This role is essential in ensuring high-value merchandise is properly evaluated, documented, and presented for online customers. The ideal candidate brings attention to detail, basic jewelry knowledge, and the ability to work both independently and collaboratively while supporting Goodwill's mission of creating opportunities and strengthening the community.
Key Responsibilities:
  • Prepare, photograph, research, and list jewelry and wristwatch items for online sale in accordance with department standards.
  • Meet or exceed daily productivity and quality goals as assigned by the Ecommerce Jewelry Manager.
  • Accurately represent all items, including noting damages, imperfections, and defects through photographs, descriptions, and UPC scans.
  • Perform routine tasks according to established processes and ensure documentation is completed accurately.
  • Package and fulfill customer orders in a timely and organized manner.
  • Provide excellent customer service to both internal teams and external customers.
  • Foster and demonstrate a positive, collaborative team environment.
  • Follow all Goodwill policies, department procedures, and safety regulations.

Qualifications:
  • High school diploma or equivalent required.
  • Experience with eBay, Amazon, or other online marketplaces preferred.
  • Basic knowledge of jewelry and wristwatches.
  • Ability to receive, follow, and provide directions while communicating effectively both verbally and in writing.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Ability to research jewelry and wristwatch information using multiple online resources.
  • Knowledge of basic math skills.
  • Ability to stand for extended periods during scheduled work hours.
  • Physical ability to move independently and stoop, bend, kneel, push, and pull as required.

Why Goodwill?
  • Mission-driven nonprofit organization
  • Collaborative leadership team
  • Opportunity to impact and change lives across Southwest Florida

Benefits & Perks
  • Medical, dental, vision insurance
  • 403(b) retirement plan
  • Paid time off (PTO) and paid holidays
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement

Apply