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Jewelry Customer Service Representative Jobs (NOW HIRING)

BluPax Pharma

Customer Service Representative (CSR)

Edison, NJ · On-site

$16.25 - $22/hr

Position Summary The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to BluPax Pharma's customers. This position is responsible for managing customer orders ...

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Jewelry Customer Service Representative information

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How much do jewelry customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for jewelry customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a jewelry customer service representative do?

A Jewelry Customer Service Representative assists customers with inquiries, orders, returns, and repairs related to jewelry products. They provide information about product details, pricing, and care instructions, and help resolve any issues or complaints to ensure customer satisfaction. Representatives may work in retail stores, online support centers, or call centers, and are often responsible for processing transactions and maintaining records of customer interactions.

What are the key skills and qualifications needed to thrive as a jewelry customer service representative?

To thrive as a Jewelry Customer Service Representative, you need strong interpersonal skills, attention to detail, and a good understanding of jewelry products, often supported by prior retail or customer service experience. Familiarity with point-of-sale (POS) systems, inventory management software, and basic jewelry repair tools is typically required. Exceptional communication, patience, and problem-solving abilities help build rapport with clients and resolve their concerns effectively. These skills and qualities are crucial for ensuring customer satisfaction, driving sales, and maintaining a reputable brand image in a competitive market.

What are some common challenges faced by jewelry customer service representatives and how can they be addressed?

Jewelry Customer Service Representatives often encounter challenges such as handling delicate product inquiries, assisting with high-value transactions, and managing customers' emotional expectations during repairs or returns. Attention to detail and empathy are crucial, as customers may be emotionally invested in their pieces. Building strong product knowledge, maintaining professionalism, and practicing active listening can help address these challenges and ensure a positive customer experience.

What is the difference between Jewelry Customer Service Representative vs Jewelry Sales Associate?

AspectJewelry Customer Service RepresentativeJewelry Sales Associate
Primary RoleAssist customers with inquiries, resolve issues, and provide support post-saleEngage customers, promote products, and close sales in-store or online
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, interpersonal skills
Work EnvironmentCustomer service centers, jewelry stores, call centersRetail jewelry stores, showrooms, online platforms
Common CertificationsNone mandatory, but customer service training beneficialSales certifications optional, jewelry knowledge preferred

While both roles involve working in the jewelry industry, Jewelry Customer Service Representatives focus on assisting customers with inquiries and resolving issues, often after a purchase. Jewelry Sales Associates primarily engage in selling jewelry, promoting products, and driving sales. Both roles require strong communication skills, but their main responsibilities differ, with customer service emphasizing support and sales emphasizing revenue generation.

What is the best jewelry company to work for?

For a Jewelry Customer Service Representative, reputable companies known for good employee treatment include Tiffany & Co., Cartier, and Swarovski. These companies often offer comprehensive training, positive work environments, and opportunities for advancement, making them desirable employers in the jewelry industry.

What cities are hiring for Jewelry Customer Service Representative jobs?

Cities with the most Jewelry Customer Service Representative job openings:

What states have the most Jewelry Customer Service Representative jobs?

States with the most job openings for Jewelry Customer Service Representative jobs include:

What are popular job titles related to Jewelry Customer Service Representative jobs?

For Jewelry Customer Service Representative jobs, the most frequently searched job titles are:

Jewelry Customer Service Representative jobs near you

CSR (Customer Service Rep)

Columbus, IN • On-site

Summers of Marion Inc.
See more jobs at Summers of Marion Inc.external

$29K - $34K/yr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!
We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today!
ABOUT SUMMERS OF COLUMBUS
Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!
Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!
A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)
As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.
A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in!
QUALIFICATIONS
  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communications skills
  • Able to pass a background check and drug screening

Can you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today!
WORK SCHEDULE
Our CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm.
ARE YOU READY TO JOIN OUR TEAM?
If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!
Location: 47201

Apply