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Java Production Support Remote Jobs in Texas (NOW HIRING)

Klap6

Sr Java SDET - 100% Remote

San Antonio, TX · On-site +1

$51.75 - $65.75/hr

We have partnered with organizations in the Technology, Product Engineering, HR, Sales Hiring ... Java SDET Testing 1 Year Contract San Antonio, TX (100% Remote) Work closely with software ...

Klap6

Sr Java SDET - 100% Remote

San Antonio, TX · Remote

$51.75 - $65.75/hr

We have partnered with organizations in the Technology, Product Engineering, HR, Sales Hiring ... Java SDET Testing 1 Year Contract San Antonio, TX (100% Remote) Work closely with software ...

TEKsystems

Java Engineer

Canadian, TX · Remote

$10/hr

... remote position. Application Deadline This position is anticipated to close on Jul 5, 2026. About ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

Allied Consultants, Inc.

Java Developer

Austin, TX · On-site +1

$51.50 - $66.50/hr

Local support staff for responsive, personal service * Comprehensive benefits package, including ... Oversee the preparation of and/or prepare instructions for use during production runs and ...

Allied Consultants, Inc.

Java Developer

Austin, TX · On-site +1

$51.50 - $66.50/hr

Local support staff for responsive, personal service * Comprehensive benefits package, including ... Oversee the preparation of and/or prepare instructions for use during production runs and ...

New

JLL

Product Support Specialist (REMOTE)

Austin, TX · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

Houston, TX · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

El Paso, TX · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

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All JobsJava Production Support JobsJava Production Support Remote JobsJava Production Support Remote Jobs in Texas

Java Production Support Remote information

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.
What are the most commonly searched types of Java Production Support jobs in Texas? The most popular types of Java Production Support jobs in Texas are:
What are popular job titles related to Java Production Support Remote jobs in Texas? For Java Production Support Remote jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in Texas look for? The top searched job categories for Java Production Support Remote jobs in Texas are:
What cities in Texas are hiring for Java Production Support Remote jobs? Cities in Texas with the most Java Production Support Remote job openings:
Java Production Support Remote jobs near you

Software Technical Support (Remote)

TRAC Recruiting

Dallas, TX • Remote

$45K - $65K/yr

Full-time

Posted 18 days ago

Job description

We are seeking a Software Technical Support (Remote) for a full-time and direct hire role for one of our amazing partners. This role does NOT offer sponsorship, and you MUST be a US Citizen or Green Card Holder. It's NOT a consulting role and we do NOT work with 3rd parties. This role is remote, but they prefer someone who currently lives in Texas. 

Were looking for a dynamic, ambitious, and intellectually curious person to join a high-growth technology company that is small but expanding rapidly. This unique role combines customer support excellence with strategic insight and project leadership. You will provide excellent front-line customer support, help identify and drive operational efficiencies, and communicate strategic insights with senior leadership in the GTM function. You will be critical to helping drive culture and process change from the bottom-up.

Responsibilities:

  • Provide exceptional customer support by resolving customer issues promptly, efficiently, and professionally.
  • Elevate systems and processes by observing, analyzing and providing actionable feedback on the support systems, software, and processes.
  • Share operational insights, areas for improvement, and new ideas to improve customer support practices with senior leadership.
  • Collaborate across Finance, Sales, and Engineering to learn and adopt new practices.
  • Help establish and maintain the tracking of key metrics that drive outcomes for customers including response times, quality of responses, customer satisfaction, and renewal rates.
  • Conduct implementation calls, configure customer solutions, and deliver product training sessions to help customers successfully onboard and begin using their software solutions.
  • Serve as the primary point of contact and manage relationships with key clients to ensure ongoing success and satisfaction.


Requirements:

  • 2+ years of experience as a customer service professional in a customer-facing role.
  • Experience in customer retention, escalations, and resolving complex customer issues with professionalism and empathy.
  • Experience identifying opportunities to expand value through thoughtful upsell and cross-sell conversations.
  • A passion for delivering exceptional customer experiences by being relationship-driven and customer-focused.
  • Strong career ambition, and curious and eager to build a career path in Customer Success.
  • Experience working for a technology/software company, or working with a complex product (airline, bank, etc) is a plus.
  • Experience using a ticketing system such as HubSpot is a plus.
  • A highly motivated self-starter with strong problem-solving skills, exceptional communication skills (both written and verbal) and an analytical and creative mindset with the ability to identify patterns and propose new ideas.
  • Bilingual proficiency in English and Spanish, with the ability to communicate professionally with customers in both languages is a plus.
  • Must be a U.S. Citizen or Permanent Resident, and able to successfully pass an FBI background check as a condition of employment.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.