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Java Production Support Remote Jobs in El Paso, TX

Assoc SW Engineer - Java, Spring Boot, AWS

El Paso, TX · Remote

$46.75 - $64.25/hr

... production support activities such as monitor system processes, evaluate the outcome of system ... LI-Remote #Veteranspage EEO Statement Maximus is an equal opportunity employer. We evaluate ...

New

Remote Customer Service Specialist

Las Cruces, NM · On-site +1

$16.75 - $22.25/hr

We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

El Paso, TX · On-site +1

$15.50 - $20.25/hr

We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

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Java Production Support Remote information

See El Paso, TX salary details

$26

$47

$63

How much do java production support remote jobs pay per hour?

As of May 30, 2026, the average hourly pay for java production support remote in El Paso, TX is $47.34, according to ZipRecruiter salary data. Most workers in this role earn between $39.13 and $52.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are popular job titles related to Java Production Support Remote jobs in El Paso, TX? For Java Production Support Remote jobs in El Paso, TX, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in El Paso, TX look for? The top searched job categories for Java Production Support Remote jobs in El Paso, TX are:
What cities near El Paso, TX are hiring for Java Production Support Remote jobs? Cities near El Paso, TX with the most Java Production Support Remote job openings:
Sr. Systems Engineer (Production Support)

Sr. Systems Engineer (Production Support)

Science Applications International Corporation

El Paso, TX • On-site, Remote

$94.80K - $129.70K/yr

Full-time

Posted 29 days ago


Job description

Job Description
SAIC is searching for a Systems Engineer who performs high-level, day-to-day operational support of complex application cloud systems to join our VA team. Develops solutions to routine technical problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This is a 100% remote role.
Job Description:
  • Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
  • Accurately document problems in logging and discrepancy reporting tools.
  • Work directly with the customer in most aspects of the day-to-day activities.
  • Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required. Communicate with users and senior management the status of key problem statuses.
  • Perform maintenance/installation of computing infrastructure.
  • Implement continuous improvement methodology through the use of IT systems or procedure.
  • Maintain inventory of system assets.
  • Ensure compliance with VA standards and security policies.
  • Provide documentation, training, and additional duties as assigned.

Qualifications
Education:
  • Bachelor's or Master's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
  • Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect) are preferred.
  • Experience
  • 8 years of experience in systems engineering or a related field, particularly in production environments.
  • Experience with AWS and/or Azure Cloud experience with S3, Step Functions, Batch Jobs, CloudWatch.
  • Minimum 3 years SQL query and monitoring experience.
  • Proven track record of managing and maintaining large-scale production systems.

Requirements:
  • Strong proficiency in Linux/Unix and Windows operating systems.
  • Experience with system administration tasks including user management, permissions, and system monitoring.
  • Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
  • Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
  • Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such CloudFormation.
  • Experience with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch.
  • Ability to troubleshoot and optimize system performance and reliability.
  • Understanding of network protocols, firewall configurations, and VPN setup.
  • Experience with network monitoring and diagnostic tools.
  • Experience with security best practices for production systems.
  • Experience implementing security measures, conducting audits, and ensuring compliance with industry standards.
  • Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
  • Knowledge of database performance tuning and backup/recovery processes.
  • Knowledge of continuous integration/continuous deployment (CI/CD) pipelines.
  • Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild and CodeDeploy.
  • Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
  • Ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment.
  • Strong attention to detail to ensure system stability and data integrity.
  • Ability to quickly adapt to new technologies and processes.
  • Willingness to be on-call for production system support as required.
  • Strong documentation skills for maintaining system configurations, processes, and procedures.
  • Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
  • Ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations.

About Us
SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.