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Japanese Call Center Agent Jobs (NOW HIRING)

United Health Centers

Call Center Agent

Fresno, CA · On-site

$21/hr

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of having exceptional staff ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...

BCforward

Call Center Agent

Knoxville, TN · On-site

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS · On-site

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour (based on experience) Hours : Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm Benefits: This position is ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for ...

Limitless East Marketing

Call Center Agent

Columbus, OH

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

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All JobsJapanese Call Center Agent Jobs

Japanese Call Center Agent information

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$10

$17

$25

How much do japanese call center agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for japanese call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Japanese Call Center Agent position, and why are they important?

To thrive as a Japanese Call Center Agent, you need fluency in Japanese and English, strong verbal and written communication skills, and the ability to handle customer inquiries effectively. Familiarity with call center software, customer relationship management (CRM) tools, and fast typing skills are often required. Outstanding soft skills include patience, active listening, and cultural sensitivity, which help create a positive experience for both customers and team members. These abilities ensure accurate problem-solving, high customer satisfaction, and smooth interactions in a fast-paced service environment.

What are some typical daily responsibilities for a Japanese Call Center Agent?

A Japanese Call Center Agent is responsible for handling incoming and outgoing calls, responding to customer inquiries, and resolving issues related to products or services, all while communicating in Japanese. Agents are also expected to document conversations in the company’s CRM system, follow up on open cases, and sometimes assist with email or chat support as needed. Collaboration with teammates and supervisors is common to ensure complex issues are addressed and best practices are followed. This role typically involves maintaining high service quality and meeting performance metrics set by the employer.

What is a Japanese Call Center Agent job?

A Japanese Call Center Agent is responsible for handling customer inquiries, support requests, or sales over the phone, email, or chat in the Japanese language. They assist Japanese-speaking customers by providing information, resolving issues, and ensuring a positive customer experience. This role requires fluency in Japanese and may involve working with international clients or companies. Strong communication, problem-solving, and computer skills are essential.

More about Japanese Call Center Agent jobs
What job categories do people searching Japanese Call Center Agent jobs look for? The top searched job categories for Japanese Call Center Agent jobs are:
Japanese Call Center Agent jobs near you
Infographic showing various Japanese Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

United Health Centers of the San Joaquin Valley

Fresno, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA.

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC’s scheduling guidelines and procedures.  


Summary of Responsibilities:

  • Providing exceptional customer service to patients  
  • Answer incoming calls on a multi-line phone system
  • Schedules appointments per established guidelines and educates patients on all UHC services
  • Will ensure no patient is turned away. Will use all resources to secure an appointment for patient
  • Reports any potential patient concerns or complaints immediately to supervisor
  • Overall knowledge of the financial programs, registration and insurance verification
  • Registering patients for appointments; obtaining updated insurance and demographic information
  • Educate patients on everything they should bring with them to the appointment
  • Notifies the patient of any co-pays that are due at the appointment
  • Route calls to appropriate department or health center

QUALIFICATION REQUIREMENTS:

Education:

  • High School Graduate or equivalent. Associates Degree preferred.

License/Certification:

  • Possess a valid driver's license. 

Prior Experience:

  • Minimum two (2) years of experience in customer service and/or call center
  • Knowledge in scheduling or call center environment preferred

Skills:

  • Bi-Lingual (English/Spanish) is required.
  • Customer-service oriented
  • Excellent telephone etiquette
  • Excellent listening and Customer Service/Interpersonal skills.
  • Ability to handle sensitive and confidential information
  • Ability to articulate complex information
  • Flexibility and dependability
  • Demonstrated good problem-solving skills; sound judgment
  • Intermediate computer skills
  • Attention to detail and excellent follow-through on work tasks
  • Able to handle multiple tasks simultaneously

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

  • Medical, Dental, and Vision insurance with low premium cost
  • Paid time off and paid holidays
  • 401k plan with matching contribution
  • Educational Assistance
  • Employee discounts and more!

Apply