Japan Operations Manager Jobs (NOW HIRING)

Aflac Global Investments located in the heart of the financial district is the organization who’s responsible for the overall investment activities of Aflac, Inc. With more than 100 employees in US (New York) and Japan (Tokyo); Aflac’s Global Investments organization seeks to maximize risk‑adjusted returns subject to our liability profile and capital requirements and generates in excess of $3.0 billion a year in net investment income.

Within Aflac’s Global Investments, the Private Assets Operations teams works within the US Chief Operating Officer Group in support of private assets managed internally and externally. The position will work in support for all middle and back office operational processes which primarily includes supporting senior members of the team with funding requirements and wire processing, cash management, reconciliations, and documentation management related tasks within the existing governance and control environment. The role will also include cross‑training with other Operations teams within GI and collaborate with colleagues in Columbus, GA (Corporate) and Japan Operations teams as directed by management.

• Work in collaboration with senior team members of private asset operations to support front office portfolio management team responsible for private debt and alternative assets for externally managed mandates.
• Assist in performing daily operational activity to support funds and separately managed accounts activity across structured private credit, middle market and real estate debt mandates, private equity and real estate equity funds, and other asset classes (i.e. CLOs, ABS, infrastructure debt).
• Proactively monitor daily portfolio activity, ensure timely issues identification and resolution, and communicate critical information between internal teams, external managers and service providers.
• Communicate timely and in a detailed manner with front office, data management, legal, operations and accounting regarding private assets deal closing, terms and discrepancies.
• Communicate with agent banks, issuers and trustees regarding payment information and details.
• Leverage agent notices and WSO to solve complex position discrepancies.
• Review documentation and pipeline of private deals to ensure funding planning and execution.
• Manage wires and track fundings, monitor ongoing interest, fees and principal payments.
• Review and interpret legal documents such as feel letters, indentures and credit agreements to ensure that securities are accurately set up.
• Monitor the physical custody workflow to confirm that managers are following agreed upon documentation delivery and custody requirements, and resolve any questions or issues.
• Support documentation management for private asset operations across the platform.
• Maintain close communication with custodians and issuers to monitor and analyze payment issues.
• As needed, support the monthly cash planning and management process.
• Serve as a contact for external managers’ service level agreements and reporting deliverables, liaise with internal stakeholders and external managers to address and resolve issues.
• Assist primary relationship manager with external service providers and/or external managers involved in servicing private assets mandates including assist with various ad‑hoc matters.
• Ensure proper operational controls are followed and maintained.
• Enhance operational procedures and controls as needed, and ensure that appropriate escalation and risk mitigation solutions are followed.
• Participate in the development of systems and process improvements, optimize current processes and look for opportunities for automation and efficiencies.

• Bachelor’s degree in finance, accounting, mathematics, engineering, information systems, computer science or similar is required.

• Minimum of 6 years’ experience working in an operations capacity. Insurance company asset management experience a plus. Strong knowledge of MS Office: Word, Excel, and PowerPoint.
• General knowledge and understanding of investments and willingness to learn.
• Be able to identify and improve data accuracy and processes used in production of financial, accounting and investment reporting purposes.
• Excellent verbal and written communication skills, ability to present and articulate issues clearly and succinctly with all levels of management and a variety of internal and external stakeholders.
• Familiarity with WSO or similar loan systems is preferred.
• Understanding of private assets attributes and operational life cycle.

• Develops clear goals and execution plan that are consistent with business objectives.
• A self‑starter with a passion for problem‑solving, willing to work in a collaborative and fast‑paced environment, comfortable working in a fluid setting with multiple time‑sensitive priorities, able to identify priorities and appropriately manage time and resources.
• Ability to facilitate compromise between conflicting requirements or points of view.
• Demonstrated ability to successfully deliver on projects, including ability to proactively work on solutions with minimal supervision.
• Strong client‑facing, interpersonal and communication skills (written and verbal). Candidate will work closely with the Aflac investment team, variety of internal stakeholders, external managers and service providers.
• Highly organized with superior attention to detail with an ability to analyze large amount of data and extract meaningful information and identify findings in a succinct format.
• Be able to identify and improve data accuracy and processes used in production of financial, accounting and investment reporting purposes.
• Excellent verbal and written communication skills, ability to present and articulate issues clearly and succinctly to C‑suite, variety of internal and external stakeholders.
• Ability to interface with all levels of management.
• A team player with a strong work ethic.
• Ability to work effectively with other individuals and departments.
• Ability to work under pressure.

Aflac Global Investments' hybrid working environment requires a minimum of 3 days in the office each week. The range on this position is: $80,000 to $175,000. This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies, 401(k) plans and generous paid time off. You’ll also be granted time off for designated paid holidays and other leaves of absence, if eligible, when needed to support your physical, financial and emotional well‑being. Aflac complies with all applicable leave laws, including, but not limited to, sick, adoption and parental leave, in all states and localities.

We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.